Awl by Hand Reviews 

31
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Good, friendly communication and faster than expected dispatch. Most importantly, the rolled collar is of excellent quality. I looked at many businesses before deciding upon this one and am very pleas... See more

Company replied

Rated 5 out of 5 stars

I am thrilled with the exquisite lead I ordered from Awl by hand. The bridal leather is top-notch, and the brass clasp is impressively sturdy. The service was not only prompt but also extremely courte... See more

Company replied

Rated 5 out of 5 stars

Whilst holidaying in Northumbria and visiting Felton I called in at Awl by Hand and met Lyndsey. What fabulous leather workmanship. I purchased a small bridle leatherwork handbag which is now my favou... See more

Company replied

Rated 4 out of 5 stars

Good quality product and solid craftsmanship. The item looks well made and matches the description. Delivery was smooth and communication was fine. One small detail could be improved, but overall I’m... See more

Company replied

Company details

  1. Leather Goods Store
  2. Belt Shop

Written by the company

Awl by Hand is a small business offering the finest leathergoods. All our items are completely handcrafted from the finest English leather.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.6

All reviews

(31)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommend

Good, friendly communication and faster than expected dispatch. Most importantly, the rolled collar is of excellent quality. I looked at many businesses before deciding upon this one and am very pleased with the choice. Rolled collars often have a rather unpleasant, ridged seam against the dog's neck, but this has been beautifully made and I am very happy for my dog to wear it. Will definitely be ordering here for the other dogs.

June 13, 2026
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Reply from Awl by Hand

Thank you so much for taking the time to write your review it's much appreciated!

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Rated 5 out of 5 stars

1st Class, quality product

Absolutely 1st Class service by Awl by Hand from ordering to delivery. It’s rare these days to find genuine English made goods using genuine English leather. I ordered a small leather Whippet Collar & am so pleased with the quality. This Collar has been made to last. Thank you

January 13, 2026
Unprompted review
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Reply from Awl by Hand

Hello Mr Cameron, Thank you for your review and great to hear you are pleased with your purchase!

Rated 4 out of 5 stars

Good quality product and solid craftsmanship

Good quality product and solid craftsmanship. The item looks well made and matches the description. Delivery was smooth and communication was fine.
One small detail could be improved, but overall I’m satisfied and would recommend Awl by Hand.

December 3, 2025
Unprompted review
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Reply from Awl by Hand

Thank you for taking the time to write your review it's much appreciated. It would be most helpful if you could elaborate on the details that could be improved. Best regards Lyndsay

Rated 5 out of 5 stars

I am thrilled with the exquisite lead I…

I am thrilled with the exquisite lead I ordered from Awl by hand. The bridal leather is top-notch, and the brass clasp is impressively sturdy. The service was not only prompt but also extremely courteous. The package included charming finishing details and a free leather cream, making the whole experience truly delightful. Much appreciated!

January 13, 2026
Unprompted review
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Reply from Awl by Hand

Hi Suzy
Thank you for your review and it's great to hear you are pleased with your new lead!

Rated 5 out of 5 stars

Excellent quality, fine detail.

The lead purchased from Awl by hand is absoutely beautiful. The bridal leather is excellent quality and the fastening is a really solid brass. I could not be more delighted with the prompt and polite service provided, lovely finishing touches and a complimentary leather cream. A really lovely experience. Thank you.

October 30, 2025
Unprompted review
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Reply from Awl by Hand

Hi Kirsty,
Thank you for your review it's most appreciated! Best wishes Lyndsay

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Rated 5 out of 5 stars

Superior quality leather collar

2nd time I have ordered collars for my GSD's from AWL. The quality is superior and stands out of all other leather collars we ever bought before. The service Lyndsay offers is fantastic. It is also great to support local businesses.

October 29, 2025
Unprompted review
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Reply from Awl by Hand

Hello Marcel,
Thank you for taking the time to write a review of your experience and thoughts about your purchase.
Best wishes
Lyndsay

Rated 5 out of 5 stars

Outstanding quality and service

I found Awl by Hand when looking to buy a replacement lead for my guide dog. They have a great website and I like to buy UK-made products where possible. I bought the Engish leather adjustable lead in a beautiful conker colour, and am delighted with the quality. It arrived within a week, well packaged but without being excessive, and a pot of leather conditioner was included which is a really nice touch. Outstanding product and first-class customer service - thank you!

September 19, 2025
Unprompted review
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Reply from Awl by Hand

Hi Cheryll
Thank you for your review it much appreciated. The conker leather is one of the more popular colours. I try not go overboard with fancy packaging as it just adds to the cost and most likely will end up in the bin!
Best wishes - Lyndsay

Rated 5 out of 5 stars

Thrilled with our beautiful new lead.

Lovely lady to deal with, very professional and we are thrilled with our beautiful hand made lead, Walter our Labrador looks very smart indeed! Always good to be able to support a small UK business, thank you.

September 1, 2025
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Reply from Awl by Hand

Hello Norma
Thank you for leaving a review of your experience and it's great to hear you are happy with the Training lead. Apologies for the delay in response, I've been away on holiday.

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Rated 5 out of 5 stars

Lovely craftsmanship. Quality goods.

Lyndsay has made a super job of the bespoke collar. The size is perfect and attention to detail from the dyed edges on the bridle leather that have been polished up to make the end product look the business & the padding is lovely too. When I order my next collar for my dog I will ask for heavier gauge brasses and wider keepers but that's my personal preference. I believe that the heavier brass will be more fitting with the lovely craftsmanship and feel the lighter weight brasses unfortunately look cheap. That said, I'm delighted with the collar and will be more specific with my next order.. If you want a special collar for your pet this is quality. thank you.

August 12, 2025
Unprompted review
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Reply from Awl by Hand

Hi L Kelly
I'm so pleased you are happy with your purchase! Thank you for your thought's and I will take on board the issue with the gauge of metalware. I have been thinking of offering a more premium range of collars which would have better quality British made metal fittings. Best wishes Lyndsay

Rated 5 out of 5 stars

Beautiful rolled collar.

Beautiful rolled collar and a perfect fit. This is the second collar I have bought from Lindsay - the first one still looks like new after well over a year of use but my dog has lost weight and it has got too big.

July 5, 2025
Unprompted review
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Reply from Awl by Hand

Hello Diana Thank you for taking the time to write your review. Also thank you for your patience while my blade was away being repaired!

Rated 5 out of 5 stars

Excellent company.

Excellent service, communication and craftsmanship.

May 20, 2024
Unprompted review
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Reply from Awl by Hand

Hi Tony
Thank you very much for your review and your patience with the slight delay!

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Rated 5 out of 5 stars

Beautiful collar, excellent service

Beautiful collar, hand made, delivered 9 days after order placed. Even better than the pictures and my dog was very happy in it straight away, and she can be quite fussy. The sizing guide was very helpful and meant I didn't need to contact the vendor. Very easy and seamless, would recommend and order again.

May 17, 2024
Unprompted review
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Reply from Awl by Hand

Hi Thank you for your review, great to hear your dog likes her new collar. Also thank you for the pictures you kindly sent me!

Rated 5 out of 5 stars

Really beautiful sighthound collier and lead.…

Really beautiful product with very high quality craftsmanship. The leather smells and feels top class. Really nicely packaged, boxed with tissue paper around each item. It was also very easy to contact Lindsay to make small bespoke changes.

Will buy for Awl by hand again.

April 20, 2024
Unprompted review
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Reply from Awl by Hand

Hi Roger,
It's geat to hear that your (dog's) collars and lead arrived safely. It was no problem at all to have the lead with matching stitching. I would have contacted you to ask if you wanted the lead purple to.
Thank you for taking the time to let me and others know your thought's it's much appreciated!
Regards Lyndsay

Rated 5 out of 5 stars

Bridle leather small handbag

Whilst holidaying in Northumbria and visiting Felton I called in at Awl by Hand and met Lyndsey. What fabulous leather workmanship. I purchased a small bridle leatherwork handbag which is now my favourite go to for daily use. It’s neat, a beautiful colour (conker, I think) and very practical for holding small incidentals and knitting. I shall be commissioning a piece from Lyndsey and remembering her work on dog leads and collars for future use. Thank you Lyndsey I love my handbag

March 8, 2024
Unprompted review
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Reply from Awl by Hand

Hello Lynda thank you for your kind words regarding my work. It's great to hear you are enjoying using your tote bag (yes the colour was conker). Lovely to meet and have a chat with you when you popped in.

Rated 5 out of 5 stars

Very happy customer

I ordered a bridle leather collar for my Golden Retriever/Weimaraner cross and am so very glad I did! I've bought many collars throughout the years and it's hands-down the best with super quality at a very reasonable price. It arrived quickly and really well packaged. I'm sure I'll be back for more items...

March 27, 2024
Unprompted review
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Reply from Awl by Hand

Thank you so much for your review Philippa it really is appreciated. Great to hear you like my work!

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Rated 5 out of 5 stars

Awesome leather works

Awesome leather works. High quality off-the-shelf and made-to-order. Lovely polite and welcoming service. Bought a gorgeous leather belt which was subsequently posted. Super experience.

February 24, 2024
Unprompted review
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Reply from Awl by Hand

Hi James. Thank you for taking the time to write a review and share your thoughts. It was lovely to meet you and Bramble (hope I got her name right)!

Rated 5 out of 5 stars

Exactly what we had been searching for

Exactly what we had been searching for. A beautifully crafted leather collar. Perfect fit and arrived promptly in a well packaged box. Fantastic.

December 12, 2023
Unprompted review
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Reply from Awl by Hand

Hi Wendy thank for your time. I'm pleased to hear the collar fit's well, I guess that's the avantage of made to order items. Have a great Christmas and a healthy New Year - best regards Lyndsay

Rated 5 out of 5 stars

Awl by Hand Dog Collar and Lead

Lyndsay gave us the information we needed to make the right choice for our dog. The standard of her work is exceptional, her customer service spot on. We are thrilled to bits with the finished products and would not hesitate to recommend Lyndsay at Awl by Hand to other dog owners.

November 30, 2023
Unprompted review
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Reply from Awl by Hand

Hi Maggie, Thank you for your review and hopefully spreading the word regarding Awl by Hand. It was lovely meeting you both and, of course, William!

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