I just opened an account for forex trading and this is one of the easiest platforms that I have ever come across. The most useful feature of this platform is the easy and convenient interface where o... See more
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AVOID AVOID AVOID This is a scam and these people are criminals. Unfortunately, my father “invested” money to these scum bags and is harassed constantly now by other scammers.
What I appreciate most about this broker is their exceptional customer service. Questions get answered fast and the support reps really know what they're talking about. Makes trading less stressful.... See more
My wife got pestered to invest in this company a few months ago which she did for a few hundred pounds without my knowledge knowing I would have said no instantly! Now she is constantly getting phone... See more
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3.0
Average
35 reviews
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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I invested in axe fortune with my wife
I invested in axe fortune with my wife; both pouring in all our investments. The moment we did this the manager that helped us disappeared. It has been close to a week now and I am worried we will never see our money back.
July 10, 2024
Unprompted review
Reply from Axe Fortune
Dear Robert,
We appreciate you sharing your concerns, and we understand that matters concerning investments and funds can be highly stressful. We address any report of client funds being at risk with the utmost seriousness.
After reviewing your post, we must clarify the fundamental operational model of Axe Fortune as a reputable and technology-driven trading platform:
1. Self-Directed Trading Only: Axe Fortune is built as a self-directed trading platform. We do not employ or assign "investment managers" or "advisors" who handle client funds, manage investments, or solicit specific deposit amounts. Our system is designed for our clients to execute their own trades independently. Any communication about an individual manager managing your deposit is contradictory to our established business practice.
2. Commitment to Security and Transparency: For maximum security, all client funds are held in secure, segregated accounts. Access to these funds is always initiated directly by the verified client through their secure online dashboard. Funds are never under the control of a single staff member. If a withdrawal request is made by a verified client, it is processed efficiently according to our published Terms and Conditions.
3. Verification Check: We have conducted a comprehensive search of our client database for any account matching the name "Robert" (and associated details) who registered with a spouse and made a recent large investment. We have no record of an active or historical client account that corresponds to the situation you have described.
It appears that the fraudulent activity you experienced—being pressured for large investments by a disappearing manager—is the result of contact with a third-party scammer impersonating reputable firms like ours.
If you are a genuine Axe Fortune client and can provide your official Trading Account Number, please contact our Integrity Team immediately so we can verify and assist with any legitimate issue.
Walter
Axe Fortune Costumer Support
What is going on with this platform?
What is going on with this platform?
It looked so promising initially but now the platform feels frozen. I can't do anything; this also means I have no way to get my money back.
July 14, 2024
Unprompted review
Reply from Axe Fortune
Dear Michael,
We take immediate action on any reports concerning platform stability and the security of client funds.
We want to assure all current and prospective clients that the Axe Fortune platform is and has been fully operational. Withdrawals for verified clients are processed smoothly and without incident, following standard regulatory procedures.
Request for Verification:
The issue you describe ("frozen platform," "no way to get my money back") is a serious technical failure that would impact all clients globally. Because we have no record of any such system-wide event, and to properly investigate your specific claim, we urgently require the following details, which any genuine client would have:
Your Trading Account Number or Unique Client ID.
The exact date and time you experienced the platform being "frozen."
The specific steps you took to attempt a withdrawal and the exact error message received.
We have thoroughly searched our database and cannot find any client or account matching the name associated with this review. We suspect this post may be based on a mistaken identity or is an unverified claim not associated with the Axe Fortune platform.
If you are a genuine client and can provide the requested account verification details, please contact our dedicated Technical Support and Compliance Team immediately so we can resolve your issue instantly.
Our priority remains maintaining a secure, stable, and transparent trading environment.
Walter
Axe Fortune Costumer Support
During the entire process I felt unsure…
During the entire process I felt unsure that it was too good to be true. Now I fear it has finally come to this.
Unfortunately I am getting no more replies. My withdrawals are also stuck on pending.
June 5, 2024
Unprompted review
Reply from Axe Fortune
Dear James,
Thank you for sharing your feedback. We take all reviews seriously and strive to ensure every customer has a positive experience with our services. However, we are unable to find any record of your account or interaction with our company.
We are committed to transparency and honesty in all our dealings, and we encourage genuine customers to contact us directly if they have any concerns or need assistance. If you are indeed a client, we would appreciate the opportunity to discuss your experience in more detail and address any issues.
For potential customers, we recommend researching thoroughly and being cautious of reviews that might promote competing services or products. Your trust is our priority, and we remain dedicated to providing the highest level of service to our clients.
Sincerely,
Anna
Axe Fortune Customer Service
People be very cautious
People be very cautious. I was very hestitant to invest with them. These people got very upset with me and really tried to push me to invest more than a couple hundred dollars.
I did not do this however and they are now basically ghosting me. I have not gotten my money back.
I am very glad I did not invest more because this doesn't feel like a reliable service.
June 6, 2024
Unprompted review
Reply from Axe Fortune
Dear David,
Thank you for sharing your feedback. We take all reviews seriously and strive to ensure every customer has a positive experience with our services. However, we are unable to find any record of your account or interaction with our company. For your information: We don't provide services in USA.
We are committed to transparency and honesty in all our dealings, and we encourage genuine customers to contact us directly if they have any concerns or need assistance. If you are indeed a client, we would appreciate the opportunity to discuss your experience in more detail and address any issues.
For potential customers, we recommend researching thoroughly and being cautious of reviews that might promote competing services or products. Your trust is our priority, and we remain dedicated to providing the highest level of service to our clients.
Sincerely,
Anna
Axe Fortune Customer Service
I invested 10k with this platform…
I invested 10k with this platform because otherwise they didn't want me as a client.
10k USD is a lot of money for me so when I had a little bit of profits I asked to withdraw half back.
They don't allow me to get my money back however!
It is my money!? And they hold on to it!
Will I ever get my money back? I'm afraid not.
July 4, 2024
Unprompted review
Smooth
All my transactions, from deposits to withdrawals, have been smooth and efficient.
July 26, 2024
Very user friendly
I just opened an account for forex trading and this is one of the easiest platforms that I have ever come across. The most useful feature of this platform is the easy and convenient interface where one can easily and quickly place trades.
June 25, 2024
Can always count on them
I can always count on their great service team when issues come up. Big thanks to them!
June 2, 2024
Our chat support interaction was smooth…
Our chat support interaction was smooth as butter - friendly, fast fix with no fuss or hassle!
June 2, 2024
I am having a positive experience so…
I am having a positive experience so far with this broker. The platform is user-friendly and customer service has been very responsive. 👍
June 2, 2024
The desktop and mobile apps have many…
The desktop and mobile apps have many helpful features for my trading. I can easily monitor and execute trades on the go. Support has been very responsive. 📱
May 22, 2024
I didn't know what to expect when I…
I didn't know what to expect when I opened my account, but this broker has surpassed my expectations. Trades execute fast, the web and mobile platforms are convenient, and deposits/withdrawals are painless.
May 22, 2024
top notch service
What I appreciate most about this broker is their exceptional customer service. Questions get answered fast and the support reps really know what they're talking about. Makes trading less stressful. 👍
May 22, 2024
I have traded with quite a few brokers…
I have traded with quite a few brokers over the years and this one stands out for reliability. Orders get filled quickly and their customer service team is very helpful when I've had questions. Would recommend.
May 22, 2024
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