AxisBiotix Reviews 

564
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers had a great experience with this company. Customers frequently praise the product for noticeably improving skin texture and successfully reducing blemishes over several weeks. People also deeply appreciate the exceptionally helpful support team, clear instructions, and convenient delivery packaging that fits easily through the letterbox. However, some customers also noted minor drawbacks such as an unpleasant taste, powder sediment remaining at the bottom of the glass, or seeing no skin improvements initially. A few individuals additionally mentioned experiencing no noticeable impact from the supplement, receiving automated support responses, or questioning whether other external factors influenced their results.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it works wonders for calming down psoriasis... See more

Quality

Clients share positive opinions on quality, noting that the product works wonders for skin conditions,... See more

Customer service

Customers had positive experiences with customer service, noting that agents are very helpful and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using Axisbiotix on and off since it's launch in 2021 and it works really well at calming down my constant unwanted companion psoriasis. It's not an instant cure it takes a few weeks to see... See more

Rated 5 out of 5 stars

Works for me, not a miracle as you have to persevere as it takes time to clear up but it definitely has make my psoriasis flair ups a lot better. Best the take it I. The morning before breakfast on an... See more

Rated 5 out of 5 stars

Made my first purchase when my scalp psoriasis was so bad I was loosing my hair and patches were appearing on my face. Over the past 6 months, the patches on my face have gone, my scalp is improving... See more

Company replied

Rated 5 out of 5 stars

There has been a dramatic improvement in the psoriasis plaques. On most of my body the plaques are barely visible. It took several weeks for the full effect to show but with daily use my condition is... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Fitness and Nutrition Service
  4. Health and Beauty Shop

About AxisBiotix

Written by the company

AxisBiotix-Ps is a food supplement that contains a blend of four live bacteria. These bacteria have been specifically selected to target high levels of Interleukin-17 and Interleukin-23 found in individuals with psoriasis.

The supplement also strengthens the gut barrier to reduce inflammation and alleviate symptoms such as redness, itchiness, flaky skin, and dryness, which are commonly experienced in psoriasis. Each sachet contains 4 billion live bacteria from four different strains.
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4.2

Great

TrustScore 4 out of 5

564 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(564)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Granddaughters skin condition…

My Granddaughters skin condition improved and in particular she was not scratching so much

February 17, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Gary,

Thank you so much for taking the time out of your day to review us!

We're very happy to hear that your granddaughter's skin condition has improved and that she's scratching less.

It's great to know AxisBiotix has made a positive difference.

If you have any other feedback or questions, feel free to reach out to us at info@axisbiotix.com 😊

Rated 4 out of 5 stars

The delivery and product are good but…

The delivery and product are good but I’ve only been taking for 1 week and it’s not done anything yet … I’ll change my review after 3months

February 17, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Rob,

Thank you for your review!

We're glad to hear that you're happy with the delivery and product.

We understand that it can take time to see results, as probiotics typically take a few months to show noticeable improvements. However, this is just a general guideline—some may see results sooner, while for others, the journey may take longer.

We appreciate your patience and look forward to hearing about your experience after 3 months!

Please don't hesitate to reach out if you have any questions in the meantime!

Warmest regards,
Team Axis!

Rated 1 out of 5 stars
AxisBiotix logo

Reply from AxisBiotix

Hi Marc,

Thank you for sharing your feedback. We're sorry to hear that you haven't seen the results you were hoping for just yet. We typically recommend using Axisbiotix for at least 3 months with consistent daily use to begin noticing improvements in skin health. While individual results can vary, many customers start seeing positive changes after continued use.

We appreciate your patience and encourage you to give it a bit more time with AxisBiotix before ruling it out—please don’t hesitate to reach out if you have any questions or need further guidance!

Warmest regards,
Team Axis!

Rated 5 out of 5 stars

Service was fantastic and helpful…

Service was fantastic and helpful people.

February 12, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Devendranath,

Thank you so much for your positive feedback! We're very happy to hear that you had a great experience with us.

Our team works hard to provide excellent service, and it means a lot to know it made a difference for you.

Warmest regards,
Team Axis!

Rated 5 out of 5 stars

Fantastic product and a very speedy…

Fantastic product and a very speedy delivery.
I strongly recommend those dealing with psoriasis try this product

February 12, 2025
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Reply from AxisBiotix

Hi Laurie,

Thank you so much for your kind words and recommendation!

We're thrilled to hear that you had a positive experience with AxisBiotix and that the delivery was quick.

It's great to know that our product is helping with your psoriasis.

We truly appreciate your support and are glad to have made a difference for you, and we hope to hear more feedback as your AxisBiotix journey continues.

If you need anything at all, please reach out to us via email at info@axisbiotix.com, or by phone on 0191 495 7325.

Warmest regards,
Team Axis! 💚

Rated 1 out of 5 stars

It’s it doesn’t work

February 11, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Hemal,

Thank you for sharing your feedback. We’re sorry to hear that you haven’t seen the results you were expecting.

We’d like to clarify that while many of our customers experience positive results with consistent use, the best outcomes typically take around 3 months of daily use.

Since you’ve only been using AxisBiotix since February 13th, we believe it may be too soon to see any effects never mind the full effects.

We truly value your input and would be happy to assist you further if you have any questions or concerns about your experience.

Please don’t hesitate to reach out at info@axisbiotix.com, and we hope you continue using the product as directed to see the benefits over time.

Warmest regards,
Team Axis!

Rated 5 out of 5 stars

Great service and even greater product

Great service and even greater product. Noticeable difference in my skin in week 3 - thank you!

January 19, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Anne,

Thank you so much for your amazing review! We're so happy to hear that you've noticed a difference in your skin after just three weeks. Your feedback means a lot to us, and we're glad our product is making a positive impact. We're grateful you chose our product 💚

We look forward to hearing more about your continued progress!

Warmest regards,
Team Axis!

Rated 3 out of 5 stars

Product is great, communications not so much.

Product is great! Communications have been off.

February 3, 2025
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Reply from AxisBiotix

Hi Kate,

Thank you for sharing your feedback. We’re truly thrilled that you’re happy with the product, but we genuinely want to ensure that every part of your experience is as positive as possible.

We’re truly sorry to hear about the communication issues you’ve experienced. Our team has made multiple attempts to reach out and provide support, the last time we reached out to you was on the 1st of Feb to discuss your previous subscription with you, but unfortunately we didn't receive a response again. This seems to be the case every time we send any form of communication to you and it seems that our emails and text messages may not have been reaching you, or perhaps they ended up in your junk folder. We completely understand how frustrating this can be, and we want to make sure you feel heard and taken care of.

If you’re still in need of assistance, please don’t hesitate to reach out to us directly at info@axisbiotix.com or give us a call at 0191 495 7325. We are committed to resolving any outstanding issues and ensuring your experience with us is a great one.

Thank you for your understanding, and we look forward to connecting with you soon.

Warmest regards,
Hollie at Team Axis!

Rated 1 out of 5 stars

Not good

Hello, I am writing another review on axisbiotix after 6 months of using consistently every morning on an empty stomach in water ( room temperature) at least that what I was instructed to do by yourselves, I have also noticed that the response from your company always seems to be the same... ' you should see an improvement between 4 weeks and 6 months ' I can safely say I have seen no improvement over the 6 months I have been taking your product and feel completely let down by a product that supposedly promised so much in the beginning, I feel I gave your probiotic every chance by abstaining from alcohol and improving my diet ( plenty of fruit and veg ) over the 6 months period, I not only think it was a waste of money but more importantly to me a waste of my time when I could have been exploring other avenues. Let down YET AGAIN.

COLM.

February 7, 2025
Unprompted review
AxisBiotix logo

Reply from AxisBiotix

Hi Colm,

Thank you for sharing your feedback. We’re truly sorry to hear that you have not experienced the results you were hoping for with AxisBiotix, despite your consistent use and commitment to making positive lifestyle changes.

We understand how frustrating it can be when a product doesn't meet expectations, especially after giving it such a dedicated effort.

While many AxisBiotix users do experience life changing benefits within the timeframe we've mentioned, we recognise that individual results can vary based on a variety of factors, including personal health conditions, other lifestyle habits and even change in weather conditions.

It’s important to note that products such as AxisBiotix can have different effects on individuals, especially when it comes to managing skin conditions like psoriasis. While some studies, including our own Bright Study, suggest that probiotics may help balance the gut microbiome, which could, in turn, support the immune system and skin health, psoriasis is a complex condition influenced by genetics, immune response, and environmental factors.

We’d love to explore this further with you and see if there’s anything else we can do to help. Please reach out to our customer support team directly at info@axisbiotix.com, and we’ll be happy to offer any assistance.

Thank you for giving our product a try, and we hope we can find a solution to make this right.

Warmest regards,
Team Axis!

Rated 2 out of 5 stars

It's made no improvement and used ot…

It's made no improvement and used ot everyday

January 2, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Chantel,

We're so sorry to hear this! We can see that you purchased your first box of AxisBiotix last month on the 2nd of January. We recommend taking AxisBiotix consistently for a minimum of 3 months. Although, everyone's skin is different and the time it takes to see results can vary from as little as 4 weeks, to up to 6 months.

If you would like to speak to us further on this, please contact our team on info@axisbiotix.com.

Warmest regards,
Team Axis.

Rated 5 out of 5 stars

Fast delivery

Fast delivery ! Only a few days into trying it fingers crossed

January 20, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Caroline 💚

Thank you for providing us a glowing review on our delivery service! It means a lot to us all here at AxisBiotix.

We are so excited for you to start your AxisBiotix journey. Please keep us updated on your progress, and remember, to get the most out of our probiotic it's important to take consistently each day, 20 minutes before consuming anything else, in luke-warm water, milk of your choice or poured over plain yoghurt.

If you need anything at all, please reach out to us at info@axisbiotix.com.

Warmest wishes,
Team Axis!



Rated 5 out of 5 stars

I will do this when I'm beyond the…

I will do this when I'm beyond the first delivery

January 12, 2025
AxisBiotix logo

Reply from AxisBiotix

Hi Vivian,

Thank you! Please let us know how you get on 💚

If you have any questions on the product, we are always here to help at info@axisbiotix.com.

Warmest wishes,
Team Axis!

Rated 4 out of 5 stars

Have not been using this product for…

Have not been using this product for long enough to say it works. But the company have been helpful.

November 25, 2024
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Reply from AxisBiotix

Hi Jennifer!

Thank you for leaving us your feedback :) It's always greatly appreciated.

Keep us updated on your journey!

Warmest wishes, Team Axis!

Rated 5 out of 5 stars
AxisBiotix logo

Reply from AxisBiotix

Hi Nick,

Thank you so much for sharing your experience! We're so pleased to hear that you are satisfied with our product and service.

Your feedback is greatly appreciated.

Team Axis!

Rated 5 out of 5 stars

excellent product took for over 4…

excellent product took for over 4 months helped my psoriasis a lot

November 28, 2024
Unprompted review
AxisBiotix logo

Reply from AxisBiotix

Hi Sunil,

Thank you for leaving us a glowing review today! We are very happy to hear that AxisBiotix has helped with your psoriasis. We appreciate you allowing the product time to show positive results, and your kind words, and we're here for you if you ever need anything.

Rated 5 out of 5 stars

It works!

Product delivered promptly and my eczema has virtually disappeared. Much less itchy skin after some months taking AxisBiotix.

October 31, 2024
AxisBiotix logo

Reply from AxisBiotix

Hi Lily,

We are so pleased to hear that AxisBiotix has cleared most of your eczema. We can see on our system that you have been with us for 3 months, and we thank you for being consistent with the product!

Rated 1 out of 5 stars
AxisBiotix logo

Reply from AxisBiotix

Hi Charlie,

We are saddened to hear that your experience with AxisBiotix is a negative one. We recommend that you take the product for no less than three months before seeing changes to the outer skin, as with all things, it can sometimes take time and persistence.

AxisBiotix-Ps uses natural ingredients, and the bacteria that we use are specifically selected and can be naturally found in humans already. Our product reduces inflammation; therefore we would like to reassure you today that it would be very difficult to worsen the appearance of your skin.

We know, for example, that things like diet, alcohol, stress, and even cold weather can trigger flare-ups.

We really recommend that you stick with the product for longer than one month, as many of our customers see fantastic results with consistent use. AxisBiotix is not a quick fix solution, but a long-term goal to healthier skin.

Rated 1 out of 5 stars

AxixBiotex

So far 5% improvement to my psoriasis with AxixBiotix in the last 2 months but will carry on with the medicine

October 21, 2024
AxisBiotix logo

Reply from AxisBiotix

Hi Narinder,

Thank you for your feedback and sharing your experience.

To see positive results after two months of using AxisBiotix is a great sign, as much as it might not be as impactful yet as what you had hoped for, this indicates that your body is responding well to our probiotic supplement.

We recommend to all of our customers that they take AxisBiotix for 3 months consistently. As it can take from as little as 4 weeks to 6 months, even longer to see results and as your skin is starting to see positive change already, please keep going with it!

If you would like to speak to us further on this, please contact our team on info@axisbiotix.com.

All the best,
Team Axis!

Rated 5 out of 5 stars

Fantastic product and amazing service!

This is a really great product! I had tried so many things before I gave AxisBiotix a go but this really works well for me. They somehow knew I had issues with my skin and led a great seduction campaign of advertising on my social media feed for a while and eventually, out of desperation I made my first order. I actually noticed an improvement straight away and have continued to use the product and I am now really happy with how my skin has responded. I always knew that the problem with my skin came from within but couldn't find the right product to fix me up but now I have. Finally, their customer service is amazing, I moved house and forgot to update them and they sorted it all out without any fuss and actually went above and beyond what they needed to do which is very rare these days. I am really impressed by them and their product so am giving them five stars!

November 18, 2024
Unprompted review
AxisBiotix logo

Reply from AxisBiotix

Hi Richard!

Thank you so much for sharing your experience today - We're so thrilled to hear that you went ahead with purchasing AxisBiotix and have noticed positive results. Your feedback is really appreciated, it means a lot to us. If you need anything at all in the future please reach back out to us.

Team Axis!

Rated 2 out of 5 stars

Worked great at start then symptoms worsened

I took the AB for three months, it was going great and patches were clearing and overall much less red. Around the three month mark, over a couple of weeks my psoriasis worsened and I started to get symptoms of psoriatic arthritis. I don’t know if this was due to taking AB. I stopped taking it and I am pretty much back where I started. I’m sharing this as I think it’s important for research purposes, and for people to know maybe it’s not right for everyone. I was given the advice to take half a sachet or take a month off, which I have and I might try it again one day as the first two months I saw a great improvement. If anyone has a similar experience please share thanks

January 6, 2024
Unprompted review
AxisBiotix logo

Reply from AxisBiotix

Hi Caroline,

Thank you for sharing your experience with us today.

Firstly, thank you for persevering consistently with the product for three months, and to hear that the product relieved symptoms is a positive, however, we are saddened to hear that those reduced symptoms are coming back.

We would like to mention and put your mind at ease that it is highly unlikely AxisBiotix would cause Psoriatic Arthritis.

We do know there are triggers that can cause flare-ups, one of those being the colder weather as we head deeper into the winter months, stress and dietary factors. Comprehensive management of psoriasis is essential for optimal outcomes.

Please contact our team on info@axisbiotix.com and we can discuss the best approach for you moving forward!

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