Shipping was fast. Packaging was eco-friendly. The garments are beautiful and great quality. The only problem I had was, that the pictures on the website are heavily filtered, so the colors don't... See more
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Parq Ubud, Jalan Sri Wedari 24, Tegallalang, Gianyar Regency, Bali, 80571, Ubud, Indonesia
- aya.eco
Hasn’t replied to negative reviews
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wonderful fabric, great feeling, careful with customs
The dress is beautiful, and worth it's money. It's good fabric and fits well. Just one thing: I ordered to Germany and did not know that there was an additional fee to the shipping cost, regarding customs. Just keep that in mind to not have a bad surprise.
Prompt response time to all inquiries
Prompt response time to all inquiries. Good communication. Easy process.
Beautiful dress
Beautiful dress! I had been eyeing it for a couple years and took the plunge for my bday and I’m so happy I did. I feel like a Greek goddess in this dress! The shipping was super fast too!! Loved the little incense included inside the package:)
Originally wrote a poor review but…
Originally wrote a poor review but since then, the Aya team has been so helpful. I'd give them more stars but the items haven't arrived yet. Great communication. Looking forward to leaving a fabulous review once items arrive!!!
Heavy wrinkling and no instructions for the tie technique of my dress
I was asked for a review again, and I want to be very clear about my experience.
The dress cost around €240 and was shipped from Indonesia. When I unpacked it, I was honestly quite disappointed. It arrived extremely wrinkled and crumpled — to the point where it was absolutely not wearable straight out of the package. For a product in this price range, I would expect packaging that prevents this kind of condition.
What made this more frustrating is the fabric care. The dress is made from delicate material that requires hand washing only, cannot be tumble dried, and must be ironed very carefully at a low temperature. Given how heavily wrinkled it arrived, I don’t feel comfortable trying to fix this myself, as proper ironing would likely require more aggressive treatment than the fabric allows. I will probably have to take it to a professional cleaner, which is an additional inconvenience and cost.
Another major issue is that there were no instructions included on how to tie or style the dress as shown in the product photos. This is particularly disappointing, because the look of the dress depends heavily on how it is wrapped and tied. Without guidance, it’s very difficult to recreate the intended design, and the result looks quite different from what is advertised.
At this price point, I would absolutely expect:
• Proper packaging to prevent heavy wrinkling
• Clear and detailed instructions for styling/tie techniques
Overall, the dress may have potential, but the presentation, lack of guidance, and impractical handling requirements significantly detract from the experience.
Love love LOVE their unique dresses and…
Love love LOVE their unique dresses and the fact they are made out of cotton. I feel so ethereal and old world when I wear their garments.
DHL never delivered items
DHL stated the shipment arrived, it never did. Struggling to get items replaced. DHL won't take responsibility and I haven't heard back from Aya yet. I saved for months to be able to afford these items. I'm so disappointed.
I feel like a Goddess every time I wear Aya!
I love the Quality of this company and the style. I feel like a goddess every time I wear a piece from the Aya collection !
High quality and so beautiful!
High quality and so beautiful!!
Shipping was fast and the dress arrived well kept. It fits perfectly! I love it so much, the fabric is so wonderful, I love knowing the silk is coming from an ethical, non-violent source. I’ll be wearing this dress for a wedding and I’m so excited :)
A great buy
The fabric is truly beautiful and everything i expected.
The front has longer peaks, its not correctly sew, ending in peaks in the front but shorter on the sides. Will have to fix.
The picture gave the idea of a longer dress too, and I didnt see it in the measurements table (maybe I didnt see it, not sure)
The tax to bring it to Spain was much higher than I expected,.costing me between shipping and tax the same as the dress! But the shipping company explained that it's due to the type of organic fabric. I paid it.
It arrived much faster than expected so that was great.
Overall a great buy with a few corks.
Thank you
The color is completely different
The color of the dress is completely different from what’s shown in the description. It’s not red at all—more of a brown or cinnamon shade rather than the “wine red” that was advertised.
I understand that colors can sometimes vary slightly due to different displays, but in my experience ordering clothes online, the colors usually match what I see on my phone quite closely. In this case, the difference is significant.
I decided to keep the dress because the material is decent and I bought it on sale, so it’s not really worth the hassle of returning it. However, the misleading color description makes me hesitant to order from this store again.
The dress fits perfectly
The dress fits perfectly, the fabric is so nice and communication was great. I love my dresses.
Recent purchases
It's only been a short while since I've been using Aya,everything is perfect thank you
Everything went wrong!
Everything went wrong!
This company has obviously changed ownership or something.
I have ben getting clothes from Aya for over 6 years but in the last year, it all changed and is now a horrible shopping experience.
The clothes didn't fit well, they sent the wrong items and refused to refund them or help in any way.
I also ordered an item and it didn't arrive and I received no messages as to why and I had to send about ten emails to find out why and finally they said it was on back order and that they would keep me updated.
They did not keep me updated and I am still waiting! They said they had no idea when my item would be ready!
So I canceled and am still waiting on the refund. Enough is enough.
The postage is extremely expensive too.
Do NOT buy from here. There are other sites selling similar clothing.
This is very sad as it used to be an amazing place to buy from.
Best shopping experience of my life
From the swift delivery to the luxurious yet humble packaging, heart felt correspondence, my questions were answered in a timely fashion and the dress is just lovely!
The material feels natural and soft just the way it looks! I feel like a goddess in this dress :)
Beautiful clothes
Beautiful clothes, amazing design and quality, beautiful people who organize delivery
If you want to look like a goddess.
Amazing experience! The garments are so well made and look beautiful. I was looking for natural fabrics and feminine silhouettes and I hit bingo. I feel like a goddess when I have these dresses on. They were also very clear about the international tariffs. Clear communication, fast shipping, great product. I’m very happy. Will buy again!
I love it
I love it! So beautiful. I am 5’8” 175 lbs and got a large which fits well. I may hem a part on the bottom front that hits the floor just a little.
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