Kto é Confiável Reviews 

142
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

If we could leave a zero rating we would. Not sure what’s happening with this company but they promise delivery dates and literally don’t deliver! Having to chase and chase every day, still haven’... See more

Rated 5 out of 5 stars

I missed my voicemail message about expecting delivery as I was at work. I hadn’t previously been contacted so I had no idea of delivery date. No one was at home so Ben & Omar left sofa at neighbours... See more

Rated 5 out of 5 stars

Despite poor customer service from the supplier of my good, Ayymin solutions provided an excellent service. Hamza made the whole experience pleasant and went out of his way to deliver my goods as soon... See more

Company replied

Rated 5 out of 5 stars

After being disappointed twice by a local delivery company Ayymin Solutions came to our aid and delivered my goods at 19.00. They telephoned me to say they would be 20 mins away and arrived promptly... See more

Company replied

Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. Drives and Storage Service

Written by the company

Começando pelo que mais se pergunta: kto é confiável — e aqui o tema vem com calma, sem empurrar resposta. Um checklist de confiabilidade abre o caminho, seguido de uma demo no estilo towers e um simulador de saque, todos em saldo de treino, sem risco, para ver o funcionamento de perto. Longe de slogan, o texto aponta onde pesar: regra clara, prazo e meio de saque, suporte constante e o que diz a condição publicada. Os blocos ficam curtos e fáceis no celular, e o tom segue ponderado do começo ao fim. As condições publicadas são revistas de tempos em tempos para não envelhecer. Nada aqui liga a página à marca por trás de kto é confiável; aposte com parcimônia, fixe limites firmes, confirme o que vale no site oficial antes de agir e use a demo apenas para captar a mecânica.


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4.0

Great

TrustScore 4 out of 5

142 reviews

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4.0

All reviews

(142)

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Rated 5 out of 5 stars

Professional and so courteous

Professional and so courteous - could not have asked for a better experience. Contacted in plenty of time so able to manage your day. Nice to have met with Gary and Dill. Thank you and safe driving

August 4, 2022
Unprompted review
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Rated 1 out of 5 stars

Completely dissatisfied

Where do I start.....no notification of time slot despite emailing the night before. No notice of date until late in the day, on the day before delivery. No chance given for me to plan around work commitments.
When called to chase time slot ( helpful polite customer service) was advised driver would get in touch,this didnt happen.
No contact from driver
Email from sevice staff-told driver called me 3 times- no missed calls or messages on my phone..strange?
When arrived (within the exact 3 hour timeframe I requested NOT to arrive (gave Ayymin chance to cancel if this was not suitable, due to working commitments- NHS, not easy to get away from work) told they have a one floor policy, would not take mattress to second floor of my house, no previous warning of this, we were ordering a Tempur mattress due to back problems! Yet we have had to carry it up ourselves!!! Complete dissatisfaction from start to finish.

July 27, 2022
Unprompted review
Rated 2 out of 5 stars

Initially we were told the bed would be…

Initially we were told the bed would be delivered within days of arriving at the depot. A week went by so I contacted the company, I was told the bed would be delivered the following week, following many attempts of trying to contact the company (no one answering the phone or replying to emails) I was given a delivery date, the bed was not delivered on the date stated, again after many attempts of trying to contact the company I was given another date, same happened again - no bed. After 3 days of ringing every day and a lot of worry and stress the bed was delivered.

The staff were always very helpful and polite but I did wonder whether the bed was ever going to be delivered and was considering cancelling my order.

Delivery guys were polite and friendly.

Thank you for eventually delivering our bed.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Good service

These guys were very helpful when my order went wrong. They did a great job sorting it out and delivering my mattress and even taking my old bed. I recommend them.

July 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Extremely professional

The whole delivery process from start to finish was excellent, I received an email 5 days before stating when delivery would take place, I receive a phone call to confirm someone would be available at that time and if not I could rebook, I received a phone call on the day to let me know delivery was 45 minutes away, on arrival the delivery team carried the delivery into the living room, a very smooth, hassle free and professional process from start to finish.

July 8, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!

I have been locked in a stalemate with Ayymins solutions since the
20 Jun regarding the delivery of my two settees. Long story short, they have proposed four delivery dates over the past two plus weeks. Each time I have had to take time away from work to sit in the house with no one turning up. It's no beyond a joke!

Each time I query the lack of delivery I recieve a feeble excuse, no apology just we'll get the Settees to you as a priority.

Shambles of a company with fundermental isssue at the root.

July 4, 2022
Unprompted review
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Rated 1 out of 5 stars

Ordered bed from ebay.

Ordered bed from ebay.

Apparently they attempted to dilver my bed. Myself and neighbours have CCTV. No van etc seen.

Now no one is answering me back after requesting new slot

July 2, 2022
Unprompted review
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Rated 5 out of 5 stars

Daniel and Jake w

Today Daniel and Jake gave me a precall with an eta they delivered a heavy marble table for me and my partner we are very happy with their service this would be the 2nd fantastic delivery service iv received off them would definitley recommend ayymin solutions thanks again guys

June 27, 2022
Unprompted review
Rated 1 out of 5 stars

The company themselves are shocking…

The company themselves are shocking time wasters after wasting our time with a few delivery dates we waited in on 2 other occasions after being told by the shop once it wiuld be here then by Ayymin themselves 2 while days wasted that's when they could be bothered to actually answer an email. I was expecting 7 items only 5 turned up 2 cushions at a cost of £56 have gone missing and a £300 mirror got smashed by the delivery company If I order again from anywere I will definitely make sure they don't use this delivery company 1st before I place an order. Ayymin had picked up my items and had them at their warehouse for 3 weeks before they was delivered. I hope my replacement mirror and cushions don't take as long to deliver... the delivery men them selves was cheery and polite they phoned at 6.50 am to say they would be with me within 10 mims at 7am and was both friendly and was honest about them breaking my mirror (.it wasn't strapped in whilst the van was packed up) They actually did a good job themselves and I I would recommend the actual 2 men as good to bring the products just not the actual company which was shocking. But this isn't the fault of the actual 2 delivery men who did an OK job.

June 27, 2022
Unprompted review
Kto é Confiável logo

Reply from Kto é Confiável

Hi Mrs Clarke,
firstly I apologise for any inconvenience or problems you may think our company have caused you. As you may see we take reviews such as yours with utmost concern as you can see if u may, our service levels at this time are if anything as should be done expected if not beyond

I am sorry that you have been through such problems and I request that you contact me direct the CEO of the company on info@ayyminsolutions.com and let me rectify any problems my team has unwillingly made.
Please take into consideration that the strikes over fuel and the weekend rail strikes did not help us at all and have caused us to battle against odds to carry on as best as possible.
Still an unhappy customer is not the customers we want so please contact me direct
If you email me in the morning please be at ease as your delivery will be sent out to you as priority authorised by me and any inconvenience we may have caused we will try our best to rectify it.
As a start I will be sending a complimentary £10 Amazon voucher to you to try to make a customer not satisfied know that as a company we try our best and deliver the best, but we’re not perfect (close to it) so again apologies and I will be awaiting your email so I can do what I can for you

Kind regards

Omar Khan

(CEO Ayymin)

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