AYZ Reviews 23

Adrian is by far the most professional, friendly and efficient courier I have ever had the pleasure of working with.
His prices are competitive and fair for the amount of work and hours he puts in, baring in mind he drives all over London in peak traffic.
Deliveries always arrive on time and he is most careful with all goods.
He is always polite and professional, if service with a smile was a person it would be Adrian.
I also use Adrian’s stock management service and I would highly recommend him. I’m very confused by the bad review on here as I’ve never had any negative experience with Adrian so one can only assume there’s another side to that story.

Adrian offers an amazing service, he transports our baked goods around London and is punctual as one can get in morning London traffic. He also has been very polite to all our staff. Therefore I think there’s a side to the story Annabelle has hidden because this gentleman is very polite and if you do business with him you will see that yourself.

Adrians service has been simply shocking towards our small business.

He has arrived late multiple times without any notification, dramatically increased the price of the service overnight and refused to negotiate with us , his answer was abruptly “it’s not up for negotiation, if you can’t afford it find someone else”.

Adrians service has got progressively worse and more unprofessional over the past few weeks, yesterday has to be the most shocking.

After turning up 20minutes late, (with no notification, until we contacted him) , Adrian stepped into our shop with a bad attitude, after dropping off the pastries, he decided to come back and try and confront me whilst I was serving customers, after I said to him I do not have a moment to talk as I am busy working, he continued and said “I’ll do it right here then” , he spoke to me in a very intimidating manor.

After being asked to leave, Adrian refused and then started to confront a customer of ours who also asked him to leave, as it was very clear myself and my colleague were distressed and uncomfortable in the situation.

This experience was very traumatising and upsetting.

I’d save yourself the hassle and find a company that has compassion for small businesses, customer service skills and etiquette, because these three things are definitely something Adrian lacks.

A pleasure to work with, hasn’t let us down once

Adrian is one of the rudest people you will meet. His casual lateness and horrendous time keeping makes him a bad choice for courier deliveries.

He changes the price in our case by 98% overnight, be wary of this. He also felt it was appropriate to intimidate women working in the shop including the owner of the business, he aggressively confronted a customer of ours in the shop when asked to leave and said he wasn’t going to leave and decided to stay and intimidate the women working in the shop.

Many other services that come with professional individuals. Terrible customer service, terrible service… terrible all round.

Great service, friendly and efficient, would definitely recommend.

Adrian is simply the friendliest, most reliable and most genuine driver I’ve ever met. Such a pleasure to work with and is recommend him to anyone!

Very responsive and professional. Handled the job I needed with no problems what so ever on multiple occasions. The price was also very fair considering what some other individuals charge.
Definitely going to be using again in future ventures. Many thanks for your help!

Fast, reliable and pleasant and a ease to organise! Thank you so much Adrian for your services! We will continue to use . Thank you

Excellent Reliable Courier.
Adrian picked up and delivered on time. His communication was great throughout the booking and delivering process! I will be using him again and again. Great work!

Both trustworthy and patient! Understanding as he let me take a photo of his license and plates just in case. A 64 mile job was done in less than two hours. Great communication throughout and also sent confirmation of his location always.

Easy to contact, make arrangements.
Very helpful regarding unloading and loading, very patient.
I would recommend if you want a friendly service happy to help anyone.

Fast, reliable, professional and with excellent infection control precautions. Exactly what we needed.

very professional, polite and knowledgeable. I found the whole experience very positive

We have been working with Adrian for over a year and he is our go-to whenever we need anything delivered or collected. He is trustworthy, reliable and great at communicating. Most importantly, once we've sent a delivery with him, we never have to worry about it. He has a great attitude and is very pleasant to work with, something numerous customers have told us as well. That is very important to us since he is representing our brand, in some cases to clients we've never met face-to-face. We cannot recommend him enough!

Adrian was great. Helpful, communicative, fair pricing and really easy to work with. Highly recommended.

Great guy and excellent work.
We started using the service time to time to pick up and deliver our products and now feels like his part of the company.
We relay on his service 2-3 time a week and when ever there is an emergency his always find away around to help us.
Highly recommended.
Thank you

Excellent service, contacted and arranged a time and date, showed up on time, very friendly and completed the assignment within the required deadline.

Would definitely recommend and personally will be using the service again.

Great service. Fast and reliable