I wanted to get a lehenga delivered in sydney 10 days before the estimated delivery date. Ayesha was very helpful during the entire process. She patiently got in touch with the vendor and kept me in l... See more
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Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. Founded in 2005 by Dr. Alka Nishar, Aza has become a leading fashion authority in India. We envision bringing Indian craftsmanship to the forefront of global retail, and are committed to delivering an extraordinary shopping experience. Every season, our experienced merchandisers handpick the most fashion forward, trendsetting pieces from each designer’s latest collection, selecting outfits crafted in the most luxurious fabrics with flattering silhouettes and immaculate tailoring. Aza clients enjoy personalized attention from trained fashion consultants who help select and style each outfit. Aza houses an extensive range of bridal, couture and prêt collections for men and women, as well as accessories, footwear, and jewellery. Our boutiques carry the latest creations by India’s most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more.
Naman Midtown, A Wing, 18th Floor, Dr. Ambedkar Nagar, Senapati Bapat Marg, Elphinstone Road, Mumbai , 400013, Mumbai, India
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Ayesha was extremely professional and efficient, which I greatly appreciated. Helped with the query first, was patient and quick to follow up and follow through with help to do the order placement as well as answer post purchase queries.
Thank you and keep it up!
Lakshmi

Reply from Aza Fashions
Ayesha was so incredibly helpful. I really loved this outfit and she assisted in expediting the order so I could get it in time for my event. Very excited to get this outfit

Reply from Aza Fashions
Was given excellent service by Kunal at customer service

Reply from Aza Fashions
Excellent service with help with custom sizing

Reply from Aza Fashions
It was a good experience,
Excellent response and acknowledgement by Mr Atish
He is very cooperative and respectful
Thank you to Aza team especially Mr Atish

Reply from Aza Fashions

Reply from Aza Fashions
I had such a great experience shopping with this online clothing store! Their customer service was amazing — they answered all my questions quickly and helped me figure out the perfect size by checking directly with the designer. They really went the extra mile to make sure everything fit correctly. On top of that, they made sure that it will arrive on time which I really hope it will . Excellent communication, helpful support. I’ll definitely be ordering from them again!

Reply from Aza Fashions
Kunal was extremely helpful in creating a payment link for my order as am out of country and my family in India could make the payment after 6 hrs. I did not have to think much about it and was a very seamless process. And it all happened thanks to Kunal. He needs to be recognized for his timely customer service, diligence and expertise.

Reply from Aza Fashions
It was really nice meeting you and helping me kunal thank you a lot for helping.

Reply from Aza Fashions
Beautiful outfit and great delivery service.

Reply from Aza Fashions
I had a very good experience placing an order at Aza. The sales associate Ayesha was very helpful and provided all details very promptly

Reply from Aza Fashions
Easy and enjoyable shopping experience! The WhatsApp help agent/agents We're wonderful! Clear, available, and friendly. I appreciate it so much. I will definitely be shopping here again!

Reply from Aza Fashions
Requested to customise for my mom and happy that customer service was very prompt and efficient.

Reply from Aza Fashions
Easy to order from & Atish was very helpful!

Reply from Aza Fashions
Sachin helped me update all the information

Reply from Aza Fashions
Don Ryan, Sales Assistant, Aza was good with his efforts in fulfilling client’s request.

Reply from Aza Fashions
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