Azores.com Reviews 

89
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Eunice was extremely helpful in giving us information before we booked. The car hire, hotels and flights were all organised for us on our self-drive tour of the Azores which made it very easy and str... See more

Rated 5 out of 5 stars

Although not super communicative after buying the trip about what to expect, all the tours and the transfers were absolutely on time the tours were excellent in quality. The tour guides were great. As... See more

Rated 5 out of 5 stars

From the first email exchange inquiring about a possible trip to thd Azores to the final changes, Katarina was amazing. We had an unusual trip planned in that we flew into Sao Miguel and left on a fr... See more

Company replied

Rated 5 out of 5 stars

The four driver-guides were exceptionally thoughtful and helpful. Beautiful islands seen at ca leisurely pace that suited us older travellers.

Company details

  1. Travel Agency

Written by the company

Azores.com Travel & Tours is the world’s leading destination for planning travel to the nine breathtaking islands of the Azores, set in the heart of the Atlantic. More than just a travel website, we offer a deeply personal approach—combining unmatched expertise with genuine care for every traveler we serve. What truly sets Azores.com Travel & Tours apart is our commitment to you. From the moment you begin planning to the day you return home, you’ll never feel alone in discovering this extraordinary paradise. Whether you book directly through our site or choose to work with our dedicated team, we are with you every step of the way—before, during, and after your journey—ensuring a seamless and unforgettable experience. Azores.com travel portfolio includes private guided or self-guided tours of one or more islands in the Azores, as well as Azores group tours. Looking to expand your adventure? We’re always happy to help you extend your trip to mainland Portugal and/or the beautiful Madeira Islands, creating a truly complete Portuguese journey.


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4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

All reviews

(89)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

All the boring stuff done for you

Eunice was extremely helpful in giving us information before we booked. The car hire, hotels and flights were all organised for us on our self-drive tour of the Azores which made it very easy and stress-free for us. Highly recommended

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Well run tour!

Although not super communicative after buying the trip about what to expect, all the tours and the transfers were absolutely on time the tours were excellent in quality. The tour guides were great. As for the free days; it is easy to get taxis and the rates to the common destinations are fixed ( no price shopping) and the buses are easy to use.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Dear Eunice Costa

Dear Eunice Costa,
Now that we’be been back home for a couplen months and rested up from our exciting adventures, I wanted to take this time to tell you again how wonderful you were to work with in planning an unforgettable experience.

We had a little “glitch” in our arrival from New York. The airport at Ponta Delgada was closed due to heavy fog and rain, so our flight was diverted to Lisbon. We were there for most of the day, and when we finally were able to get to Ponta Delgada, we had missed our flight to Flores. However, SATA Airlines arranged overnight accommodation at a hotel near the airport, issued us vouchers for taxi transportation and meals. We were very happy about that. It was around noon when we finally made it to Flores the following day, and Lurdes Noya was there to greet us and give us a 4-hour tour before she took us to Hotel Ocidental. She met us the next morning and we completed touring the rest of the beautiful island. She took us to the airport and even got us checked in for our flight to Pico.

When we arrived in Pico, Nancy Matos picked us up and got us settled into our accommodation in Madalena. We had a fabulous tour of Pico the next day with Nancy and the driver (I think his name was Gonzalo, but not 100% sure). It was a beautiful day and we enjoyed every minute of our tour and the knowledge both Nancy and Gonzalo had about the island.

The ferry ride from Pico to São Jorge was cold, but not unbearable, and we saw the most fantastic sunset. When we arrived in Velas, Antonio was waiting and got us settled into his B&B. Our guide was Luis Maciel; he showed us an amazing time, and we loved the entire island.

We were very happy to learn that Nancy would also be our guide when we got to Horta. It was Mother's Day in Portugal on the Sunday we toured Faial, so there were not a lot of people out and about. We discovered, and drove through the village (or I guess maybe a parish?) where my Avó Sylva’s father was born and raised - Praia do Norte. It was very special to know that I was where my Bisavó Joseph Antonio Leal was from.

Each island had it’s own unique character but each was absolutely breathtaking with their lush, green landscapes, the beautiful fajas, the non-stop ocean views, and the lovely people. We loved seeing every one of them. And, mostly, each of our guides - Lurdes, Nancy, and Luis - were fantastic. The three of them were so informative and knowledgeable about the islands, and very proud to be Portuguese. They were so patient with all of the questions we had about the islands, and would translate into English when we wanted to know specific words and even patiently helped us pronounce the Portuguese words correctly. Not too sure we succeeded very well, but they were always encouraging in our attempts. 😊

We had such an excellent time and hope to make it happen again. I can’t think of anymore wonderfully descriptive words to use to let you know how much it meant to me to work with you, and the kindness, guidance, and planning you did to to ensure we were able to have the vacation of a lifetime.

I will definitely steer any family or friends to you for any vacations they may wish to take to the Azores or Portugal - because I want them to have THE BEST travel planner ever!

Thanks so much for everything you did for us. Take great care.

Bonita

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

9 Day 4 Island Private tour

In spite of a few initial challenges with our flights, our four island private tour (Sao Miguel, Terceira, Faial & Pico) was amazing.
Our hotel accommodations were exactly as described!
Our personal favorite, was Terceira and we would return in a heart beat!

September 12, 2025
Unprompted review
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Reply from Azores.com

Hello Bill,
Thank you so much for your kind review. We're delighted to have had the opportunity to plan and book this trip for you.
Your team at Azores.com

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Rated 5 out of 5 stars

Our sales representative was very…

Our sales representative was very helpful and knowledgeable in getting us the best deal possible for our trip.
She went above and beyond to accommodate us. My husband and I were travelling with our son and his family.

October 22, 2025
Unprompted review
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Reply from Azores.com

Dear Mrs. Mansey,
Thank you very much for taking your time to write this kind review and for planning and booking your trip with us. It was a pleasure.
Best regards,
The Azores.com team

Rated 5 out of 5 stars

Excellent experience with Azores.com. Fantastic itinerary

I own a tour company in New York and wanted to tour the Azores to assess if this destination would offer an amazing experience for my travelers.
The answer is ABSOLUTELY! Eunice planned an excellent itinerary for my 'scouting' trip. I explored three islands and all of the hotels were outstanding. The planned activities, flow of the itinerary and my two guides were excellent. I highly recommend this company. I am now bringing a group of twenty guests to explore the Azores in May.

March 20, 2026
Unprompted review
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Reply from Azores.com

Dear Dorothy,
Thank you so much for your wonderful review and your kind words about Eunice. It was a pleasure to help you plan and book your itinerary. Really appreciate your recommendation.
Eunice and all of us at Azores.com

Rated 5 out of 5 stars

Terrific way to plan your trip to the amazing Azores!

From the first email exchange inquiring about a possible trip to thd Azores to the final changes, Katarina was amazing. We had an unusual trip planned in that we flew into Sao Miguel and left on a friend's sailboat from Terceira. She was able to make several changes after the initial booking to accomodate us seamlessly. The guides on each island were friendly and knowledgeable. The accommodations were comfortable, clean and in great locations. We have recommended Azores.com to numerous people!!!

June 20, 2025
Unprompted review
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Reply from Azores.com

Dear Dorothy,
Thank you so much for your wonderful review and your kind words about Catarina. It was a pleasure to help you plan and book your itinerary. Really appreciate your recommendation.
Catarina and all of us at Azores.com

Rated 5 out of 5 stars

Great guides

Great guides, well planned itineraries, flexible.

July 8, 2025
Unprompted review
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Reply from Azores.com

Hello Knut,
Thank you very much for your review. It was a pleasure helping you.
All of us at Azores.com

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Rated 5 out of 5 stars

Our trip to the Azores was beyond amazing

Our trip to the Azores was beyond amazing. The hotels chosen were very clean and quaint. Staff were friendly and accommodating. The guides were all very knowledgeable and were happy to answer all our questions and assist us throughout. The points of interest were all very enjoyable and our guides made the experience personal to our preferences. There is so much to see that another trip is definitely a must. Thank you Catarina.

September 10, 2025
Unprompted review
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Reply from Azores.com

Dear Cecilia,
Thank you so much for your wonderful review. It was a pleasure to help you plan and book your itinerary. We will be here for a repeat when you are ready.
Catarina and all of us at Azores.com

Rated 5 out of 5 stars

Responsive and helpful

Responsive and helpful. Made things easy

August 23, 2025
Unprompted review
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Reply from Azores.com

Hello Mike,
Thank you very much for your review.
Your team at Azores.com

Rated 5 out of 5 stars

Independent tour

We took the independent tour, with hotels and cars arranged for us. All worked perfectly and trekking around was a wonderful experience.

September 26, 2025
Unprompted review
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Reply from Azores.com

Thank you John for taking your time to leave us a review. It was our pleasue to help planning and booking your trip.

Rated 5 out of 5 stars

A Magical Adventure

I have just returned from my third vacation to the Azores using Azores.com discovering family history. I found Eunice and Catarina to be very professional and willing to do whatever was necessary to create the perfect experience. The hotels were wonderful and the knowledgeable guides were beyond amazing! The tours are private which gives you the opportunity to personalize the adventure. Azores.com gives you the most magical experience at a fair price and I can’t wait to return to these beautiful islands.

February 16, 2026
Unprompted review
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Reply from Azores.com

Dear Victoria,

Thank you very much for your repeat business and kind words about our service and Eunice and Catarina. It is always a pleasure to help customers such yourself. It makes it all worth for us.

Your team at Azores.com Travel & Tours

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Rated 5 out of 5 stars

10/10!

I communicated with Eunice for months planning the perfect honeymoon/babymoon to the Azores. We were not disappointed! We had a wonderful, memorable trip with memories we will cherish forever, or until the next one! :) I highly recommend!

October 19, 2025
Unprompted review
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Reply from Azores.com

Dear Sydney,
Thank you for your review and your business. We're very glad you had a great honeymoon. It was a pleasure helping you plan it. Have a great married life!
Your team at Azores.com Travel & Tours

Rated 5 out of 5 stars

Gorgeous islands, excellence in planning

Personal professional expertise with timely followup and a willingness to ensure everything was perfect

September 15, 2025
Unprompted review
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Reply from Azores.com

Hello Gary, thank you very much for the kind words about our service. It makes our day. We're here when you decide to come back. Your team at Azores.com Travel & Tours

Rated 5 out of 5 stars

Hotels

Hotels, guides and overall service were superior. We had a great time that was materially enhanced by the advice and guidance of Azores.com. They are terrific!!

September 30, 2025
Unprompted review
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Reply from Azores.com

Dear Richard, thanks a million for the kind words about Azores.com. It is always great to hear from our satisfied customers. We're here for you when you decide to come back. Your team at Azores.com Travel & Tours

Rated 5 out of 5 stars

Travelling the Azores

Usually when travelling, we travel independently however this time for our trip to the Azores we decided to employ the services of the lovely Catarina at Azores.com. This was by far the best decision we could have made. Communication at all times was excellent. She was happy to tailor our 10 day Azores trip to our needs. When a flight from Lisbon to Ponta Delgado was cancelled, meaning we missed our flight to Flores plus missed our private Flores day tour, everything was rescheduled so that we missed nothing. Our tours of Flores, Pico, Faial and San Miguel were exceptional. Once again because of rain in Faial, our tour was rescheduled to enable us to have a better experience. Our guides Lourdes in Flores, Nancy in Faial and Andre in San Miguel definitely helped make our holiday in the Azores one of our best holiday experiences. They were all extremely knowledgeable, accommodating and passionate about their islands. Thank you to everyone for your excellent services. We will be spreading the word! Bev and Richard

October 6, 2025
Unprompted review
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Reply from Azores.com

Dear Bev and Richard. Thank you very much for your kind words and for taking your time to review our company. It was a pleasure to organize your holiday to the Azores. -- Your friends at Portugal Online/Azores.com --

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Rated 5 out of 5 stars

Trip to the Azores

We had our trip organized by Eunice from the beginning to the end. Everything went perfect: pick ups, hotels, plane tickets between the islands, tour guides etc. Everybody was expecting us in due time and knew what to do. We are most grateful that we could just absorb the beauty of the islands and relax.

July 14, 2025
Unprompted review
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Reply from Azores.com

Dear Jana. Thank you very much for your review. It was a pleasure to help you plan and book your holiday to wonderful Azores. Hope to see you again. -- Your friends at Portugal Online/Azores.com --

Rated 5 out of 5 stars

Azores Vacation

Our 2 week vacation to the Azores was Amazing!! We loved everything about our trip. The accommodations, exceptional tour guides, flights & ferries all worked out seamlessly. We obsoletely fell in love with the islands and the culture. I really felt connected to my lineage. It was truly a 10 out of 10 for a vacation. I recommend everyone to take a trip via this company. You won't be disappointed!!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We had an amazing experience in the Azores. We booked the 5 island, self driving package. The planning process was a breeze. Dealing with Azores.com could not have been better. The islands are magical, truly a hidden gem. We went in early April. The weather was a bit challenging but not a deal breaker. The Azaleas were blooming everywhere, but not the famous Hydrangeas (they are everywhere). Those bloom in summer, but we chose to avoid the crowds. Having a rental car on every island was the way to go. All of the rentals and accommodations went seamlessly. The hotels were beautiful, great staff, incredible breakfasts. If we had to do it again, we would avoid Flores, as it's a bit run down (although a beautiful island). We were pretty tired by then with all the flights and changing islands. It would be hard to choose just a few islands. They are all unique and stunning. I think Terceira, Faial and Sao Miguel may be my picks. Thank you to Eunice with Azores. com for arraigning this beautiful experience.

April 1, 2025
Unprompted review
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Reply from Azores.com

Hello Karen,
Thank you very much for both of your reviews. We’re really happy to hear that you had a great time in the Azores and that we could help you plan a memorable trip to the islands. It was our pleasure and honor to assist you.
The Portugal Online/Azores.com team.

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