Azores.com Reviews 86

Our tour representative, Eunice, made our trip package easy and very enjoyable. The flights, accommodations, tours and activities were perfect for us. We felt safe and comfortable with the choices she made for us. Our tour guides on the Islands were great too and that made the trip very enjoyable. I would recommend the trip to anyone. We visited four Islands and enjoyed every minute of our trip.

I was initially very hesitant about using a company I had never heard of to go somewhere I had almost nothing about! There were plenty of package deals out there, but because I wanted to include some very specific activities, I wanted to have a vacation that was not a cookie-cutter package. Eunice and I emailed many, many times and each email was responded to immediately. Shortly before our departure, I printed off our itinerary - complete with vouchers and contact information for every stop along the way. Flights were met at each island with a smiling guide. Tours left on time and included everything she promised and our specialty adventures (scuba, small vessel whale watch) were booked with first rate operators. The hotels were all clean and comfortable and met our expectations.
I should mention that we had another person meeting us halfway through our vacation, and she coordinated our travel plans expertly and when we left to return to the States, his vacation continued smoothly.
I have and will continue to recommend Azores.com and I only regret not having the opportunity to utilize this service again.

I recently arranged a wonderful eleven day "roots" trip to the Acores for 6 adults & 2 children aged 8 & 10 comprising three generations of my family. It was a fantastic experience that brought us closer together as a family, and gave my grandchildren a window into what my life was like there in 1952. I can't say enough about what a pleasure it was to work with Eunice Costa, who heads the Azores.com office in Santa Cruz, CA, to plan our travel, accommodations, and many of our activities. Her responsive to our varied needs and her knowledgeable advice went beyond competent professionalism - she invested in making our trip a formative experience for my whole family. From flight, transport to & from our three hotel apartments with balconies overlooking the marina in Ponta Delgarda, recommendations for restaurants, arranging for a wonderful tour guide on the island, mountain biking, hiking, swimming with dolphins, whale watching and swimming in a hot spring fed ocean cove in 100* F. I live in RI and contacted a local recommended travel agent also featuring Azorian travel vacations, but did not find a customer centered attitude - it took a few calls and emails just to get a response, and then it was "This is the flight info, here are hotels, this is approx cost" with no attempt to establish why we were going or what we might wish to do once there. Although this agent was only a few miles away geographically, he was a light year away in terms of investing in his customer' s dream. Eunice Costa of Azores.com, while physically clear across the United States, bought into making our family trip a once in a lifetime experience. I can't thank her enough!

From beginning to end, I had a wonderful experience with Eunice and Azores.com. The planning was easy, and Eunice was super helpful in putting together a wonderful 4 island tour on short notice and helping me to coordinate the flights. Also, when o wanted to add a tour while on the trip, she took care of it right away. The guides on each of the islands were knowledgeable, warm and hospitable, the transfers were all perfect, and the hotels were well located and well appointed. The best part of all was that Eunice made sure all of the details were handled so I could just focus on the amazing sights and people of the Azores. It was an amazing trip and one that anyone who likes nature, history and learning about new cultures will love.

Eunice was very patient answering our questions and helping to plan our trip. Everything went smoothly and it was a great experience. One in our party had a gluten free issue and Eunice did all she could to reassure her and found out about the hotel menus. We would recommend them to anyone.

Very friendly, very helpful, quick answers. I definitely recommend azores.com.

I contacted Eunice at Azores.com several months ago, explaining that my wife and I were thinking of celebrating our 30th wedding anniversary by travelling to the Azores for the first time. Over a number of weeks, Eunice tirelessly researched and shared valuable information on flights, hotels, points of interest, whale watching and more. Eunice also immediately provided assistance with last-minute flight scheduling changes, and promptly processed a credit related to an unexpected itinerary change.

I can't say enough good things about Azores.com in general, and Eunice in particular. Because of the stellar support, my wife and I were able to enjoy a [relatively]stress-free vacation of a lifetime!

For my wedding anniversary, I chose the Açores as my preferred destination. I communicated with Azores.com by email and didn't know what to expect. In short, our experience was flawless. All appointments, visits, tours and flights were accurate as a clock. It was the best service I've ever received.

I contacted Azores.com with questions about an upcoming trip to the Azores islands. I got to know Eunice through back and forth emails, while planning my trip to the Azores. She was very prompt at returning my emails and helping me make the best decisions for my trip. I can honestly say visiting the Azores has been one of the best trips I've ever taken, and part of that is because of finding Azores.com (Eunice). Her knowledge of the country and helpful tips with traveling there, made me more confident in a foreign place. I can't wait to go back, and you can be sure I'll be contacting Azores.com.

Short 1 week trip to the Azores. Prearranged air, hotels and guide. Fantastic islands and everything was great. Can't wait to go back.

Eunice made all the arrangements for our 12 day, four island trip to the Azores. The hotels were fine,our personal tour guides were exceptional.The entire trip was a wonderful experience, the islands are truly beautiful. Thanks again Eunice Pat and Joyce Mckune

Thank you Eunice Costa for your efficient and excellent service.
My family ( adult siblings) were returning to the home of our
grandparents. You arranged for accommodations and a driver on the
Island of Flores. The Ocidental Hotel a family run business worked so well for us . We had great meals and service while there. Our guides
were knowledgeable and accommodating.
Warm Regards, Audrey

I have to chance the Rating from bad to good. Because of a misunderstanding and a lot of e-mails there were problems with the refund. This Problems was dissolved.
So I can represent this Review.

We had an excellent trip to three Azorean Islands and stayed in four different hotels. Eunice helped with our flights, locations, car rentals and with the hotels. Everything went extremely smoothly and her recommendations were perfect for us.
The Azores are a great destination with really friendly and helpful people, prices are great, food excellent. The scenery is beautiful and often spectacular. What more could one want.
Thank you Eunice for your help!!

What beautiful islands. Too bad more Americans don't visit. Temperate all year. The largest island of Sao Miguel is one of the prettiest islands I have been to. Very high volcanic mountains, with 3 large lake filled calderas. ELVERY road on the island is lined with flowers. A great time to visit would be late June or early July when most are blooming. The capital of Sao Miguel Ponta Delgada is a lovely old town to walk around. My trip through azores.com was handled perfectly by Eunice. Pick ups at the airports and for daily excursions all ran perfectly.

Eunice looked after our travel nightmare - an Opodo booked ticket that fell foul of an airline strike, was reorganised into a mutli island hop, and she effortlessly changed the stop-over accommodation, the multi-island car hire ( which is possibly the only commission she earned). Trauma of all, we suffered a bereavement back home in England on the second day of the holiday, and she calmly reassured us, shortening the holiday by 2 days only. In this world of sterile, personless transactions on the WWW its a joy to find a native islander fluent in both languages and aspects of today's international travel, while keeping the calm and delightful charm of the people of the Azores. Obrigado!

I like service of this company

I do a lot of traveling,this Azores vacation was the best.Everything was perfect.Can not think of anything that could have been done better...I would definatitely use Azores.com again and recommend it to Friends.

We booked 4 islands. All went perfectly seamless. All the hotels were great places to stay. All the prearranges tours and lunches were outstanding. The entire trip was fantastic and it was a absolute joy working with Eunice she was always a pleasure and wonderful person. We were totally delighted with the holiday and would book through her again.

Sincerely yours
Robin

PERSON WENT OUT OF HER WAY TO GET BEST AND CHEAPEST WAY TO SEE THE ISLAND