Ability Software Group Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. CRM Provider

Written by the company

Ability Software Group build customised and purpose built Customer Relationship Management software, specialising in the financial sector.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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1-star

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Rated 5 out of 5 stars

Excellent bespoke CRM and website suite

We couldn’t be happier with the bespoke CRM that Brad and the Ability Software Group created for us at Pop Franchising Ltd. From start to finish, Brad was attentive, insightful, and genuinely committed to understanding how our franchise model works.

The result is an excellent, easy-to-use CRM that’s completely tailored to our business needs. What’s even better is how seamlessly it integrates with the franchisee websites, which Brad also built for us. The whole system works beautifully together – saving us time, reducing duplication, and giving us the professional, joined-up digital presence we were looking for.

Brad is a pleasure to work with – knowledgeable, responsive, and always willing to go the extra mile. Highly recommended!

August 6, 2025
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Rated 5 out of 5 stars

A great solution to a complicated problem!

We were impressed when we first met Brad - he took time to understand what we needed and how it needed to work both for our team using the CRM as well as our Customers. We now have a fantastic platform that has made many aspects of our business work much more quickly and efficiently whilst allowing our team to be more effective - great job 👏

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Bespoke CRM is 5☆

Ability Software Group have benefitted my business immensely through the implementation of a bespoke CRM system. Their foresight, professionalism and creativity have far exceeded my expectations and I look forward to working with them for years to come.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

We have used Ability Software as our…

We have used Ability Software as our CRM for three years. Bradley and his team custom built a Microsoft based CRM for us to our requirements. We run a software company but CRM is not our thing so we came to Bradley. He was positive and easy to work with from the outset and is just an all round nice chap. The system he built for us did all that we needed, and when we wanted an adjustment his response was prompt and positive. I would highly recommend Ability and Bradley to anyone looking for a CRM.

February 21, 2025
Unprompted review
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Rated 5 out of 5 stars

CRM working just how you want it.

Brad has made the complex world of CRM clearer, having discussions with Brad how my company works has been great in him building me just what i needed and not part of a box package.
i would highly recommend anyone using or has thought about using CRM to have a chat with Brad.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Brad has been so helpful from the very start, he has listened to our business needs and built a good understanding of what we required to be able to bespoke our B1 CRM system. For the first time ever I can now manage our business efficiently.We cannot thank him enough!

April 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Brad has been fundamental in helping me…

Brad has been fundamental in helping me build an app that works for our Better Business Membership Programme. Brad took the time to understand my needs and whenever I asked 'can it do this' he either was able to point to a feature that would do it, or would go away and work to design something relevant.

Brad knows his stuff and is a pleasure to work with, nothing is too much for him and the feedback we are getting from our members shows that he has provided something we can be proud of.

I look forward to working on more projects with him in the future.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

GR8 Tool Hires experience.

Brad from B1 Network systems explained to me what his company did and how he could potentially help us as a company. He listened to what we needed and created a bespoke sales program to streamline our process.

Brad put together a simple but effective package for us. Start to finish he has been professional and insightful. Being able to work together continuously to keep the program working how we want it.

I can’t recommend B1 enough!

GR8 Tool Hire look forward to working with them for the foreseeable.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Server set-up

I had a server set-up for my company.
I found the support I was expecting from B1 Network Systems and a friendly approach to my naive questions I had, given that I am not some IT gig.
With thanks, I would recommend B1 Networks systems for IT hardwares and support.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Brad has provided great IT support

Brad has been a great support in helping me set up my Business email accounts and domain as I started my new business. He made the whole process so stress free.

In addition Brad is helpful, professional and has gone over and above with his support and knowledge. I highly recommend B1 Network Systems Ltd.

November 22, 2021
Unprompted review
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