The delivery to Croatia went smoothly, all communication is easy, fast and even the problem I had with my pram was resolved in just few days. I would recomend this store to everyone!
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Bought a Cybex Balios S Lux stroller 2023 with accessories on Black Friday. I'm very pleased with the service and communication. The payment via bank transfer was very easy and smooth, with Baby-Garag... See more
baby-garage.de website does not ship uppababy strollers to the Netherlands (so-called due to large size), yet has no issues sending much larger strollers (even twin strollers) from other brands. Thi... See more
Company replied
We have ordered a Cybex Priam set and the order was done perfectly by the store. They have shipped it very fast to Bulgaria (and in our case free of charge) and they have keep us updated all the way u... See more
Company details
Written by the company
Gut beraten unterwegs Als Spezialgeschäft für Kinderwagen und Kindersitze entscheidet sich die Baby-Garage bewusst für jede einzelne angebotene Marke. So wird nicht nur auf Qualität statt Quantität gesetzt, sondern auch eine umfassende Beratungskompetenz der Mitarbeiter vor Ort und im Internet gewährleistet, schließlich ist jeder Artikel von uns vor Aufnahme ins Sortiment ausgiebig getestet worden. Um eine langjährige Zufriedenheit unserer Kunden mit den gekauften Produkten sicherzustellen, erhalten sie eine individuelle Beratung und dabei im Ladengeschäft auch selbst Gelegenheit, die Artikel zu prüfen. Aber nicht nur vor dem Kauf nehmen wir uns Zeit für unsere Kunden, auch danach stehen wir ihnen mir Rat und Tat zur Seite, ob es sich etwa um die Beschaffung von Zubehör oder um die Bearbeitung von Reklamationen durch unsere Werkstatt und ihre Service Angebote, etc. handelt. :: ausgewähltes Sortiment :: individuelle, ausführliche und kompetente Beratung :: Warentestmöglichkeit vor Ort :: Betreuung auch nach Kauf
Contact info
Liebigstraße 3, 24223, Schwentinental, Germany
- 04307 372 90 71
- info@baby-garage.de
- baby-garage.de
4.2
Great
4K reviews
Replied to 85% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Best communication and delivery
The delivery to Croatia went smoothly, all communication is easy, fast and even the problem I had with my pram was resolved in just few days.
I would recomend this store to everyone!
March 18, 2026
Unprompted review
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Had products i couldn't find in…
Had products i couldn't find in denmark.
Fast delivery and good prices.
August 12, 2025
Unprompted review
Unbeatable prices
Unbeatable prices, fast delivery to Ireland and a minor issue with delivery was promptly resolved by a team member from baby garage. Delighted with my purchase and will be using the baby garage again.
April 14, 2025
Unprompted review
Top notch ⭐⭐⭐⭐⭐
Top notch 👌👌👌👌👌 came to Czechia in two days. Unbeatable prices. Super communication Tracking services everything great. If I ever buy stroller once again 😀 100% here ❤️
April 4, 2025
Unprompted review
5* service & prices
We have ordered from this site twice now. The prices are unbeatable, the service 5*. Extremely easy communication and personal attitude towards each client. Delivery to Bulgaria - 5 days (from payment to receiving the product took about 10 days in total), delivery to Germany - 3 days (from order to receiving - in total 5 days). I recommend the site to anyone who does not want to compromise on quality and at very competitive prices, because they mainly sell products in the high segment.
February 14, 2025
Unprompted review
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Order Elsewhere!
The order was shipped 19 days ago and has been sitting in Frankfurt for 18 days already awaiting international shipping. Customer service is disinterested and just keep saying that it has nothing to do with them instead of contacting DHL to resolve the matter. I would never order anything from this company again as their agents appear to have no understanding of their responsibilities or ability to actively deal with customers' issues when their distribution network fails.
Response to Baby Garage: Everything I wrote is 100% accurate. You would know this if you bothered reading my emails instead of just rejecting facts and suggesting that I had been told it will be just a few more days. I’ll update here again in a few days.
December 16, 2024
Unprompted review
Reply from Baby-Garage
Sehr geehrte Damen und Herren,
Vielen Dank für Ihre Bewertung. Leider stimmt es nicht was sie geschrieben haben. Wir haben DHL kontaktiert und uns wurde gesagt dass Ihr Paket im Export ist und es noch einige Tage dauern kann. Wir haben leider keinen Einfluss auf Laufzeiten im Ausland stehen Ihnen aber jederzeit helfend zur Seite.
Viele Grüße aus Flintbek
Thiemo Kemena
Picky on shipping and supports monopolization
baby-garage.de website does not ship uppababy strollers to the Netherlands (so-called due to large size), yet has no issues sending much larger strollers (even twin strollers) from other brands. This kind of monopolization of the market is a non-ethical practice.
When you ask questions to the customer service, and they reply with single word without any explanation which is quite poor.
September 25, 2024
Unprompted review
Reply from Baby-Garage
Sehr geehrte Damen und Herren,
Vielen Dank für Ihre Bewertung. Wie sie richtig geschrieben haben können wir Ihren Kinderwagen nicht außerhalb von Deutschland verschicken da 2 Kanten länger als 60cm sind. Wir haben auf alle Ihre Anfragen höflich und ausführlich geantwortet. Gerne können Sie sich Ihren Kinderwagen an eine deutsche Spedition schicken lassen die dann den Transport zu Ihnen organisiert. Leider können wir aus logistischen Gründen diesen Service nicht anbieten.
Viele Grüße aus Flintbek
Thiemo Kemena
Purchased our 1st Cyex from here and…
Purchased our 1st Cyex from here and the price was great and it came in pretty quick too
April 3, 2024
Unprompted review
We have ordered a Cybex Priam set and…
We have ordered a Cybex Priam set and the order was done perfectly by the store. They have shipped it very fast to Bulgaria (and in our case free of charge) and they have keep us updated all the way until we received it (which was after 5 working days) . The price was unmached on the market across Europe and they were very professional. We even pay via bank transfer before we receive the product and they gave us 5% discount! Highly recommend the site!
April 1, 2024
Unprompted review
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Disaster
Disaster. package lost since 2 months, and no money back....
February 6, 2024
Unprompted review
Reply from Baby-Garage
Hallo No Name,
Wir können Ihre Bewertung nicht verstehen und leider auch nicht nachvollziehen. Gerne können Sie uns eine Bestellnummer oder einen ECHTEN Namen mitteilen. Dann können wir uns um Ihr Anliegen kümmern.
Viele Grüße aus Flintbek
Thiemo Kemena
Great store with great customer service
Bought a Cybex Balios S Lux stroller 2023 with accessories on Black Friday. I'm very pleased with the service and communication. The payment via bank transfer was very easy and smooth, with Baby-Garage team giving me constant updates of my order and payment status. Delivery to Greece took longer (3 weeks) than expected (2 weeks) due to DHL delays. Most importantly, all items were well received and without any issues! Would definitely recommend. Thank you!
November 26, 2023
Unprompted review
Fast delivery to Sweden
Five days to deliver including payment through bank transfer within EU. Great deal!
February 12, 2022
Unprompted review
Very good service
I was very satisfied with the service. There was a small damage of the childseat cover caused by transportation. Baby garage team was very reactive and managed to get a new cover.
January 21, 2022
Unprompted review
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Great store with great customer…
Great store with great customer service...we had to take longer for our stroller,cause it was long at the delivery of some items,but baby garage always answered all our questions and was very helpful giving us updates about order.....also the stroller producer didn't give us one raincoat,Baby Garage took care of it and we will be delivered one new raincoat in a couple of days.i recommend highly this store.
October 18, 2021
Unprompted review
Very pleased with the service
Very pleased with the service, fast delivery to Bulgaria and best price on the market. Would definitely recommend. Thank you!
February 15, 2021
Everything works like it should and…
Everything works like it should and fast delivery to your home door. Love it!
February 12, 2021
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I made an online order
I made an online order, it is very diffucult to Come in contact with them. They aren’t answering the phone and they answer the email after 5 days.
January 6, 2021
Reply from Baby-Garage
Lieber Kunde,
Wie wir schon mitgeteilt haben sind wir in diesen 5 Tagen umgezogen und es waren zusätzlich Feiertage. Wir versuchen jede Anfrage zeitgerecht zu beantworten aber leider hat es unter diesen Umständen etwas länger gedauert.
Viele Grüße aus Flintbek
Thiemo Kemena
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