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Baby Markt Reviews 2

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TrustScore 3.5 out of 5

3.4

Shopping & Fashion
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  1. Shopping & Fashion

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 2 out of 5 stars

Augen auf!

Der Versand war schnell, doch das Produkt kam beschädigt an. Definitiv ein Qualitätsfehler der Ware. Bis das Ersatzteil geliefert wurde, mussten wirklich unzählige Anrufe und Emails meinerseits erfolgen. Ohne teilweise sehr fordernde Worte ging gar nichts. Teilweise unglaublich frecher Kundendienst oder einfach unbeantwortete Mails. Es gab aber zum guten Glück nach gefühlt 100 Versuchen eine sehr kompetente Kundenberaterin und nach knapp 4 Wochen Misere war am nächsten Tag das Ersatzteil da. Ohne meine unglaubliche Hartnäckigkeit meinerseits wäre das Ersatzteil wahrscheinlich nie angekommen. Qualität der Ware gut, Lieferung und Kundendienst im Allgemeinen bedarf leider keiner Worte.

June 14, 2024
Unprompted review
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