Baby Thrive IBCLC Reviews 79

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am a first time mother and contacted Sally after having a very negative encounter with a midwife during an appointment. Sally was easy to book and extremely knowledgeable and put my concerns at ease... See more

Rated 5 out of 5 stars

Sally is completely wonderful. She helped so much when my daughter was just a couple of weeks old and then again when we were dealing with bottle refusal shortly before my return to work. Thanks... See more

Company replied

Rated 5 out of 5 stars

I am a first time mother and I was having some issues with breastfeeding. I found sally online, it was so easy to book an Appointment and I saw her home within a few days. The session was so helpful a... See more

Rated 5 out of 5 stars

Sally was really great with her suggestions to help with my best feeding journey and I really appreciate her proactive approach in reaching out after the initial call to see how we were getting along... See more

Company replied

Company details

  1. Health Consultant

Written by the company

Baby-Thrive is a private breastfeeding support service based in South London, founded by mum of two - Sally Rickard. Helping families in South East & Central London to achieve their breastfeeding goals with bespoke face-to-face support. Home visits available including evenings and weekends. I am here to support you through the early stages of motherhood.


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

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Rated 5 out of 5 stars

Confidence gained

I am a first time mother and contacted Sally after having a very negative encounter with a midwife during an appointment. Sally was easy to book and extremely knowledgeable and put my concerns at ease and gave me confidence to continue on with my breastfeeding journey. Thank you Sally!

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I am a first time mother and I was…

I am a first time mother and I was having some issues with breastfeeding. I found sally online, it was so easy to book an Appointment and I saw her home within a few days. The session was so helpful and offered me so much reassurance! Sally also has stayed in contacted to check in on my breastfeeding journey. I would highly recommend sally

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Sally is completely wonderful

Sally is completely wonderful. She helped so much when my daughter was just a couple of weeks old and then again when we were dealing with bottle refusal shortly before my return to work. Thanks to her help our feeding journey has become a joy rather than the source of stress it was to begin with.

Sally is knowledgeable, supportive and encouraging which is just what we needed in those early weeks of our baby's life, when everything is so new and raw! We were also struck by quite how gently, kindly and respectfully she interacted with our daughter, making the whole appointment a real pleasure for the whole family!

I can't thank Sally enough for all her help!
J & I

February 16, 2026
Unprompted review
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Reply from Baby Thrive IBCLC

Thanks so much Joanna for your kind words. I’m so pleased our consultations were a pleasure for your family It’s a pleasure for me too!

Rated 5 out of 5 stars

Breastfeed support

Sally was really great with her suggestions to help with my best feeding journey and I really appreciate her proactive approach in reaching out after the initial call to see how we were getting along and provide further help. I recommend getting in touch with her for any help regarding lactation and best feeding. Thanks Sally!

February 27, 2026
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Ranjani for this lovely review- I'm so glad my consultation with you was great

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Sally's from Baby Thrive lactation consultant service. The support was kind, patient, and very reassuring during a time that can feel overwhelming. Everything was explained clearly, and I felt comfortable asking questions without any pressure or judgment.
The guidance I received made a real difference and helped me feel more confident in feeding my baby. I truly appreciate the care and professionalism, and I would highly recommend this service to any new parent who needs support.

December 19, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Leva for making time to review . It’s great to hear that you feel confident feeding your baby-it was my pleasure to support you

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Rated 5 out of 5 stars

Highly recommend Sally

I messaged a friend when I was close to give up on breastfeeding my second baby - baby not gaining weight as he should and my nipples bleeding. My friend recommended Sally. Sally was kind, non judgmental and her expertise was invaluable to us. I especially appreciated that she asked me questions about what I wanted rather than simply assuming and giving me standard advice. She came to our home and took her time. She wrote clear notes afterwards, which I still go back to. Four months on I’m still breastfeeding, even though it’s not been easy for us. When it feels tricky it’s always reassuring I can turn back to Sally should I need to. Could not recommend more.

November 24, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Shamy that's lovely to hear that you are still breastfeeding & still use my notes sometimes - I know it's intense as a Mum of two - such an achievement!

Rated 5 out of 5 stars

I was facing a lot of issues with…

I was facing a lot of issues with breastfeeding, and when Sally called around I felt like a weight was lifted off my shoulders. She was gentle and pragmatic with her approach. Ultimately direct breastfeeding didn’t work out for me but she helped set me up with pumping. Thank you Sally!

September 23, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Ruth well done for keeping going in difficault circumstances, I'm pleased I was able to help though you didn't reach your original goal.

Rated 5 out of 5 stars

I cannot recommend Sally highly enough

I cannot recommend Sally highly enough. As a first-time mum, I came home from hospital feeling overwhelmed and struggling with latching. I really didn’t want to give up on breastfeeding, so booking a consultation with Sally was one of the best decisions my husband and I made.

Sally came to our home and was incredibly clear, empathetic, kind and discreet. She took the time to show me proper positioning, helped me improve my baby’s latch, and explained how to recognise whether my baby was feeding effectively. Everything was explained in a calm, reassuring way that immediately boosted my confidence.

She was extremely well prepared, professional, and genuinely caring. I never felt judged or rushed — only supported. Thanks to her guidance, breastfeeding became much more comfortable and positive for both me and my baby.

If you are a new parent struggling or simply wanting reassurance, Sally is absolutely fantastic. I’m so grateful for her support and expertise.

Thank you Sally!

October 7, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Maria I'm so glad you felt supported, thank you for this lovely review

Rated 5 out of 5 stars

Highly recommend

After a difficult time in hospital, where I was left feeling that there was something ‘wrong’ with my feeding, Sally was just the warm, knowledgeable and calm presence that we needed. She offers gentle guidance, supports your natural attunement to your baby and helps you to feel confident in your capacity to breastfeed. I am extremely grateful to Sally for helping us find our way.

October 13, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for the review Francesca - you did so well - you should be very proud

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Rated 5 out of 5 stars

Can't thank Sally enough for her…

Can't thank Sally enough for her support during what I would say was one of the hardest parts of my life - breastfeeding journey! Incredibly helpful and knowledgeable. Even though I'd been through it all and learnt a lot myself, Sally's input was invaluable. If you're contemplating on whether you need the help - don't - just call her.

September 12, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

You had indeed learned a lot Sibel! So much knowledge & you had tried so many things - I’m very impressed with your resilience!

Rated 5 out of 5 stars

Highly recommended breastfeeding support

Sally came to the rescue when I was experiencing a lot of pain at the start of our breastfeeding journey. In the face to face consultation she was kind, sensitive and gave tailored advice and insights which were invaluable, even putting us in touch with another specialist who was able to treat our baby’s tongue tie.

Sally proactively followed up after the consultation over WhatsApp and continued to provide support for our changing circumstances.

On top of this, it’s clear that Sally really cares about both mum and baby, which is so reassuring during such a turbulent time.

October 16, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you for the review AJ - you did so well in such difficult circumstances- you should be very proud

Rated 5 out of 5 stars

Sally’s great!

Sally came to my house when I was struggling and feeling panicked about breast feeding due to having bigger boobs. She showed me various positions and sat and showed me how to get the right latch! I needed a bit more help so she came back against quick notice to help perfect the position. Sally was helpful with weight, tongue tie and made me feel comfortable and relaxed whilst learning this new “skill”. I would really recommend Sally, she we such a help to me and my baby is gaining weight at a good rate thanks to her!

October 1, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Hey Liv it was lovely to support you - also love that your family member recommended me! You guys have done so well - congratulations

Rated 5 out of 5 stars

Brilliant support and wealth of knowledge!

Sally came to our home at short notice when we were really struggling with feeding and weight loss and overwhelmed with conflicting advice and a lack of other face to face help. Sally showed us various positions and techniques to help and supplement feeding which were really useful. Sally was also very realistic with her advice and pragmatic about how long I might need to be triple feeding in order to one day EBF again, which really helped manage my expectations and help us make an informed decision about how to proceed. Sally’s follow up email was really helpful and I would encourage anyone thinking of getting in touch with her to do it. I feel confident my feeding journey would not have been as positive as it has been without her help and kindness.

May 14, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Catherine - yes the conflicting advice when establishing breastfeeding is such a common issue.

I’m really glad you found the information I shared helpful- especially re realistic likely outcomes. Not always easy to hear but hopefully helps you find a path you are happy with.

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Rated 5 out of 5 stars

Highly recommended lactation consultant

I had the pleasure of working with Sally for lactation consulting, and I can’t recommend her enough! She was able to fit me in for a last-minute first appointment, which was a huge relief. From the start, Sally took the time to understand my concerns and created a personalised plan to help increase my milk supply. The plan was clear and effective, and I saw improvements quickly.

Sally also provided me with a range of valuable resources to further educate myself on breastfeeding and improve my supply. She patiently answered all of my questions, no matter how small, and always made me feel heard and supported.

What really stood out was how kind and reassuring she was, especially during moments when I felt insecure about my breastfeeding journey. Her support made such a difference, and I truly felt more confident and empowered as a result. If you’re looking for a compassionate, knowledgeable lactation consultant, Sally is the one to see!

January 23, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Aww thanks Larissa for saying such lovely things - you worked so hard on your breastfeeding after such a tough start - such an achievement!

Rated 5 out of 5 stars

Sally was very helpful and reassuring…

Sally was very helpful and reassuring in my breastfeeding journey. She provided great positioning tips and tricks, and also provided good advice regarding pumping and introducing a bottle to the baby - who took to it without any issues. Her post-visit WhatsApp support was invaluable, as the baby experienced some weight loss and we were figuring out why and how to address it. Will most certainly be reaching out to her again when returning to work and looking for a plan to continue breastfeeding the baby. Thanks for all the support and would easily recommend Sally to friends and family.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Patient and practical support

Sally was kind, patient and knowledgable and really helped me when I struggled massively with my early weeks breastfeeding. She gave me the confidence and practical tools to continue breastfeeding. Thank you!

January 2, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Well done - you were so determined in the face of ongoing pain & issues! So great to hear you feel confident now

Rated 5 out of 5 stars

Sally was great at helping sort out…

Sally was great at helping sort out some issues with breastfeeding my little boy. She helped with issues such as shallow latch, positioning and nipple pain from vasospasm. Crucially she also identified that he probably had a tongue tie that had been undiagnosed, and was super helpful in referring us to the tongue tie clinic for diagnosis and the operation. Breastfeeding improved a lot after this (a lot less pain, shorter and less frequent feeds), and my son kept steadily gaining weight. Sally had great advice, good practical tips and was also available on WhatsApp in the following weeks for any other question, which was super helpful. I also found her blog posts on her website full of useful information.
Would definitely recommend her and consider booking her again, probably when I return to work and need advice with pumping etc .

January 15, 2025
Unprompted review
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Reply from Baby Thrive IBCLC

Thank you Rachel for the recommendation- I’m pleased that my services were so helpful. I look forward to supporting you through the next stage, whatever that is

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Rated 5 out of 5 stars

Sally was great

Sally was great. She helped me when I was ready to give up breastfeeding.
The advice and material she provided me really helped me to overcome my mastitis and breastfeeding issues.
Thanks a lot Sally!

December 30, 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Cata you've been so determined - well done for persevering, I'm so glad you found our appointment helpful.

Rated 5 out of 5 stars

Sally is fantastic!

We saw Sally a few days after our daughter was born in September. Having received very little help with breastfeeding post birth at the hospital, Sally was such a fantastic support and really helped me establishing a good latch and supporting me in those critical first few days post birth.

However I think where Sally really goes above and beyond is in her WhatsApp support after her home visit. In the first week after her visit she would regularly check in to see how things were going which was invaluable in building confidence in those early weeks. I have also had questions months later about storage of pumped milk, blocked ducts etc and Sally is incredibly responsive and only too happy to help.

I have recommended Sally to several friends and would highly recommend anyone thinking of using a lactation consultant to contact Sally.

September 15, 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Alice thank you so much - it's always lovely to be recommended. I learn so much from the follow-up support, it's great to hear you found that so useful.

Rated 5 out of 5 stars

Tailored, reassuring and empowering!

Sally was so helpful. We saw her in the first week of our baby’s life and it was the most helpful interaction we had with a professional in those early days. She was reassuring, listened to what we needed and tailored her advice to us. She was also happy to answer our follow up questions and her support meant we quickly established a combi-feeding regime that worked for us and for our baby.

October 10, 2024
Unprompted review
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Reply from Baby Thrive IBCLC

Katie I'm so glad you found our consultation helpful. I'm really happy to support families no matter what their feeding goals.

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