Negative experience!!. Scam site. Tried to enter a review to win a item on what I thought was Screwfix. Somehow it led me onto this site without me realising. Since then I've had numero... See more
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I did not want a account and they are going to refund my money back which I'm happy about thank you for sorting this out
Had response from your company 5 days after my complaint Jeremy has resolved the issue and may said that the Refund will be done
Responsive customer service though it took a long time atleast Emerald managed to reply to my concern. I am hoping for the continous support and assistance regarding my issue. Thanks!
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Thank you for helping me escalation…
Thank you for helping me escalation team ❤️
Good communication and service by Kevin
I am still waiting for my refund
I am still waiting for my refund,yet they are sending me emails convincing me to remove my review,what should happen now
Eugene and Andy were a great help
Eugene and Andy were a great help. Fast response and easy access to help and support
Good!!!🤩🤩🤩
Quick response on my inquiry and…
Issue addressed by Raj. Thank you Escalation Team. Quick response on my inquiry and request.
Quick response to an unauthorised…
Quick response to an unauthorised transaction
ThCriminal activityese people have to be watched
These people have to be watched. They register accounts without your knowledge how they do it is unbeknown to me. You all of a sudden become a member and then monthly deductions are made from your bank account. When you contact them they claim they do not have your email addres and when you tell them to cancel your account with them they will inform you that have done it a few days before and did send the email to you to confirm. I am still waiting for this email and where all of a sudden they now got my email address. These people or company as far as I am concerned is criminal and stole money from me as I have an account with them which I did not request. They will also not give your money back as now you have a credit and is forced to buy. I am 70 years old do not have babies so what would I want from them. When you chat to them at the end they will send and request from you to tell trustpilot that they are good people. Trust me they are not I believe this is a group of criminals and the same apply to Gaming2play.com. i have reason to believe these two companies are linked in some way because of the exact same modis operandi and warn people to be very careful.
Had response from your company 5 days…
Had response from your company 5 days after my complaint
Jeremy has resolved the issue and may said that the Refund will be done
Professional service
Money was returned very promptly to my account and subscription cancelled Thank you.
Good and great
Best experience from KAL..thanks for…
Best experience from KAL..thanks for all the help
Great assistance from the agent Max
Great assistance from the agent Max
Agent - Andy
I am a resident of South Africa and was accidentally redirected to this site and accidentally bought it, charging me R180. This lovely agent consulted with their supervisors and granted me a refund. I am in a tough financial position and this really gave me a relief. Phenomenal service. 10/10.
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