I actually didn't have high expectations, but once I started using it, everything changed. It helps with posture in the correct way. Highly recommend! Thanks
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See what reviewers are saying
I think it will be very good for me. Already relieved my sciatic leg pain from back issues. obviously, there are no miracles, but very useful to correct one's setting position.
I ordered a (new) Backpack. Order arrived on time. Delivery and packing were good. Unfortunately it was obviously previously used - there was even an old hat in it with moth holes. Disguting! So... See more
I purchased SitSmart Core Lux and my lower back pain has improved. I recommend this product, it's helpful for working from home situation. Thank you Jaap for your support about the delivery!
Company details
Written by the company
Verbeter je houding, verbeter je leven Be Active, Be Backjoy
Contact info
Laan van Waalhaven 175, 2497 GK, Den Haag, Netherlands
- +31 6 41 29 74 90
- info@backjoy.eu
- backjoy.eu
3.9
Great
179 reviews
Hasn’t replied to negative reviews
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Ordering with this company
Ordering with this company, for the second time now, was straight-forward and trouble-free. The item arrived quickly and well packaged. I am very happy with the neck-stretcher, and am putting it to good and regular use.
September 26, 2023
Shipping went well and now hope to…
Shipping went well and now hope to enjoy backpack, thanks.
August 10, 2023
Not so transparent, not necessarily best quality
I am giving a 3 stars this time (my second experience), because one of the items was not in stock and the website/cart would not provide this information when paying. Also, customer service didn't provide this info proactively when the package was sent, and I only knew when I received my package with one item missing and inquired on the reasons.
This isn't well done, and moreover there is no written trace nor there is any info appearing in my account about the order continaing an item in back order.
Also, one of the items purchased is really not worth the money but my review "1 star" was never published.
May 13, 2023
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I have ordered (and fully paid) for a…
I have ordered (and fully paid) for a package to be delivered to HUNGARY and instead it was sent to BULGARIA! I have added two tickets to the BACKJOY team what was closed with the excuse that the package shall be sent back to them first ... instead of closing the tickets they should have contacted DHL to request the return of the shipment and re-send it to the correct address, but of course this is not in their interest as they got their money already!
December 20, 2022
Unprompted review
Reply from Backjoy.eu
Hello Andras,
Please communicate directly to us in stead of via Trustpilot. You filled in the wrong country. So don't blame us for that. We will send a new shipment to you. Please remove the post on Trustpilot. Thanks!
Perfect servis and fast delivery
December 14, 2022
I never received my order...
I never received my order...
My order number is : Wir werden Ihre Bestellung ORD04517 bei BJ Distribution BV schon bald versenden.
Thanks for your help
December 6, 2022
Reply from Backjoy.eu
Thank you. This is the track & trace info: https://tracking.postnl.nl/track-and-trace/CX389057007NL-CH-1256
Please remove the Trustpilot review. It is better to contact us via info@backjoy.eu for these kinds of questions.
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have sent my order back for a refund as…
have sent my order back for a refund as it is not suitable, I have previously sent a message to find out how to proceed but no response from backjoy
October 18, 2022
Absolutely Fantastic Customer Service - thank you!
The second time I have used this company. I lost my email with the codes from them but didn't realise until I urgently needed them. I dropped them a line thru their live chat feature and had what I needed in minutes. I was blown away by their efficiency and good customer care. A big thank you is deserved.
September 30, 2022
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All was ok and quickly
July 18, 2022
delivery is slow
June 18, 2022
Reply from Backjoy.eu
Hello Perisa, we are sorry to hear that you are not satisfied with our delivery time. Switzerland is a challenging country for us. Because it is not a EU country. We hope that you are satisfied with the product itself.
A good buy
I think it will be very good for me.
Already relieved my sciatic leg pain from back issues.
obviously, there are no miracles, but very useful to correct one's setting position.
June 14, 2022
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Not very efficient
… disapointed while using backjoy during several hours
My back return in a bad posture very quickly
April 20, 2022
It really helps me sit straight
April 4, 2022
Great...!
Great...!
Using this product for last 3-4 days and its good. Deliver and packaging was good!
March 24, 2022
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