Backpacker Deals by Travello Reviews 829

Katie was really helpful in processing my urgent cancellation which had a tight deadline before my refund rights were revoked. Kudos Katie. 🎉

Thanks a lot, Katie, for kindly answering my questions! Your support gave me the courage to go ahead and book the tour!

Thankyou Chloe for assisting me with making this booking on a Vivid cruise - especially as I had some special needs - and you went above and beyond to make this all run seamlessly
We're really looking forward to our Vivid cruise
Thanks again - from Julie

Katie was fabbbb!! Literally needed a quick response and she sorted it instantly so grateful! 🩷

Thank you Ducan for assisting me during the process of the booking.
I was very demanding and with so many questions that they kindly answered and helped me to find the best option for my road trip

the help form one of your representatives named Katie on website chat was amazing and the service was very satisfactory

Duncan Esplin is so professional! Duncan Esplin responds to my questions timely and kindly thinks of many solutions for me. I have credit card issues and they are so complicated. He helped me deal with that in one hour. Thank hime for his time and the professional help.

We spoke about the tour details specific to my family. Katie was just awesome and answered all our questions and guided with all necessary details.

Got helped by Katie with a camper van booking and she’s been so helpful! I highly recommend Backpacker Deals

Katie fast respond and info help me to make decision easier.

Chloe was super helpful!

Alan was really helpful, fast and kind! Now I am ready to book my new tour :)

Chloe was really helpful & got our Doubtful Sound cruise sorted! Plus we got to use our NZTT discount. She was very prompt with her replies & I’ll give her 6 stars if we get a room with a window!! Have just heard back from Chloe - 6⭐️

I live halfway around the world & communication was excellent even though I was clumsy & disconnected myself twice from the chat. They emailed me all of our conversations & got the job done quickly. Thank you to Chloe & Tharis

Big thanks to Chloe and Duncan for the quick comms.

Good operators!

Tharis answered all my queries promptly and helped me book and plan my trip within minutes. It was a lovely experience booking a trip through Backpacker deals. Thank you Tharis for your hard work!

10/10 Duncan Esplin is a legend would recommend made booking fun and easy, thank you so much, needs a raise

Katie answered all my queries promptly and helped me book and plan my trip within minutes. It was a lovely experience booking a trip through Travello.

Dave was really helpful and answered super fast, even gave some additional tips!

I had some questions about my trip to Kangaroo Island and Katie answered me everything and helped me with all I needed. Great costumer service! Looking forward for my trip tomorrow which surely will be great🥰