Backtrackco Reviews 28

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

They are a scam, never received my merchandise. I contact them at the beginning they were answering after a while no answer no money back no item received.

Rated 1 out of 5 stars

Wish I’d checked the reviews first - because they’re all terrible, and now I’m I know why. I ordered from Back Track and the item never arrived. I’ve contacted them multiple times and have been comple... See more

Rated 1 out of 5 stars

Truly dreadful business. Drop shipping poorly made and poorly fitting shirts and advertising them on Instagram. 3 shirts bought, all the same size and a huge variance in sizing given they're all mad... See more

Rated 1 out of 5 stars

Ordered the negroni shirt. When it arrived, I saw the material quality was awful. You would recognise the material immediately from cheap fancy dress shirts, or something for £3 on SHEIN. They wi... See more

1.5

Bad

TrustScore 1.5 out of 5

28 reviews

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Rated 1 out of 5 stars

Wish I could give less than 1 star

Wish I could give less than 1 star. Worst customer service I’ve ever recieved. The Negroni top comes in at least two sizes smaller than you request and because the label matches what you ordered they do nothing about it. The sizes are ridiculous, almost child like! AVOID

Wish I read the reviews before ordering as it looks like this company was a joke before I ordered with them.

March 31, 2025
Unprompted review
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Rated 1 out of 5 stars

I wish I could give less than 1 star

I wish I could give less than 1 star. I have been determined to process a return due to the poor quality of the product. AT EVERY STAGE they have refused to provide a return address. They told me to ask Australia Post for a return address? Aus Post obviously require me to provide a return address in order to send.
I have reported this business to the ACCC and encourage anyone else who has ordered from them and experienced the same to do so also.

Every comment I make on socials to warn people about this result in me getting blocked from their pages.

Sizing bad, quality appalling, customer service is the worst I have ever experienced.

Honesty disgusting.

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother getting the negroni top…

Don't bother getting the negroni top It's nothing like the photo! Quality of the t-shirt is awful, not even close to a loose fitting t-shirt it's more like an elasticated gym top. The sizing is awful, ordered a large and fits like I ordered XXS. Save your money and don't bother

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 shirts

Ordered 2 shirts. Only 1 received. Poor quality. No response or refund re 2nd shirt. Blocked on social media. AVOID AT ALL COSTS.

January 6, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID AVOID AVOID

Poor quality shirts. Must be a drop ship adventure

Will block you on social media.

The t-shirts are a lousy material.

The prints and text are ironed on incorrectly so it’s always creased and ironing and steaming won’t help it. But they have orange wits instead of orange twist for their Negroni shirts so poor attention to detail by those in charge who’ve ordered 1000s from the likes of Ali Express.

Poor customer service NO refunds or EXCHANGES for FAULTY goods. Breaks ACCC consumer rights! Avoid avoid avoid

January 1, 2025
Unprompted review

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