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Baddsoffexperten Reviews 

50
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TrustScore 3.5 out of 5

3.4

Pine Furniture Shop
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Company details

  1. Pine Furniture Shop

Information provided by various external sources

Välkommen till Bäddsoffexperten. Sveriges största sortiment av bäddsoffor online. Din totalleverantör på bäddbara lösningar till företag och privatpersoner.

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3.4

Average

TrustScore 3.5 out of 5

50 reviews

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3.4

All reviews

(50)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

I ordered a sofa cover in February with a 6-8 week delivery time lured by good customer service and responsiveness on email. I paid for the order fully at inception. It has been 12 weeks and I have no information on the order. Moreover, I am not getting a reply from the store to my emails despite the initial responsiveness. So basically I got scammed by this store for 600 euro. Avoid!!!

February 9, 2026
Unprompted review
Baddsoffexperten logo

Reply from Baddsoffexperten

There have been a lot of answers. And we are still answering. The cover is for a sofa that is no longer in production. And the cover is ordered with special features, made just for this customer. Therefore, there is longer delivery time. We make the cover only for this customer sewn in our work shop, so we need to order the textile from the factory before we can make the covers for the arm rests.

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Rated 5 out of 5 stars

Good and friendly service.

I was a bit skeptical to order there since many people wrote that the delivery took long… But it was the only place I found the futon I wanted. So I decided to order. I did that on a Thursday evening and got the futon on Monday morning! I even made some mistakes in the address and they fixed it! Very good and friendly service! :) I thought it was exceptionally good and I will definitely order there again.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

If you like customer service then this…

If you like customer service then this is not the place to shop.
I bought a tabletop, and sadly i ordered the wrong thing as i read the price including the table... my mistake which i wrote to them 2nd of March. They kindly "accepted" my mistake and said they will take back the tabletop, now 2 months later, several mails back and forth i still have the tabletop. First they claimed they didn't have the dimensions, which they have because they were stated in the order acknowledgement, then the weight latest it was the area code for delivery of the returnlabel was wrong. I gave them the same area code as when i placed the order….
I could pay the return expense myself but i dont trust Bäddsoffexperten will return my money even though they get the tabletop.
DON'T BUY FROM BÄDDSOFFEXPERTEN

May 5, 2020
Unprompted review
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