There were very clear instructions as to how Bag2Charity works & what's accepted & what isn't. Was easy to book a date for collection & it gave us time to find as much as we could. Obviously, you h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely. The instructions are clear . The guy who collected... See more
Company replied
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive a... See more
Company replied
Fantastic service! Easy to navigate website, book collection easily, sms and email confirmations on booking and with expected collection and tracking and collected in timely swift manner and all to he... See more
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Company details
Written by the company
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Contact info
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, United Kingdom
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4.9
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Bag2Charity
Hi Matthew, thank you for your wonderful review.
We're delighted to hear you had such a positive experience with our service. Knowing we've made donating simple and straightforward means a lot to us.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation soon. 💙
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Do not worry about what to do with your unwanted books any more - we have a solution
So easy to arrange. What a wonderful, seamless way to recycle all the books we had accumulated. I was really impressed when the smiling young friendly, polite and really helpful guy turned up to collect - at the time I was told… knowing my books will go to good homes was the cherry on top.
Use this company …. Highly recommended
July 16, 2026
Unprompted review
Reply from Bag2Charity
Hi Catherine, thank you so much for your fantastic review.
We're delighted to hear you found the whole process so easy and seamless. It's wonderful to know your books have found a new purpose, and we're especially pleased that our friendly driver made such a positive impression by arriving on time and providing such helpful service.
Thank you for your recommendation and for supporting your chosen charity. We really appreciate your kind words and look forward to helping with your next donation. 💙
Fabulous service made everything so…
Fabulous service made everything so easy with the bonus of knowing items are going to help a charity. Thank you
July 23, 2026
Unprompted review
Reply from Bag2Charity
Hi Teresa, thank you for your wonderful review.
We're delighted to hear you found the whole process so easy. Knowing your donations are helping a charity while making it simple to pass on unwanted items is exactly what we hope to achieve.
Thank you for supporting your chosen charity and for your kind words. We hope to help with your next donation soon. 💙
I love the idea of this charity
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive about the situation that it helps others in the long run.
The company is very good at communicating & answered my emails straight away. I also received an email to tell me they had collected the clothing, I had left it outside my home due to work. I will definitely use this service again. Fantastic
July 24, 2026
Unprompted review
Reply from Bag2Charity
Hi Deborah, thank you so much for sharing your story with us.
We're honoured that you chose Bag2Charity to donate your late partner's clothing to a charity that means so much to you. We hope it brought some comfort knowing those donations will go on to help others.
We're also delighted to hear our team could support you with prompt communication and collection updates, especially while you were at work. Thank you for your kind words and for supporting your chosen charity. We truly appreciate your trust and look forward to helping whenever you need us again. 💙
Reliable and great way to support chosen charity
I have veen using Bags2charity for over two years now . Excellent service that allows me to continue to support chosen charity who do not have shop premises .
At 78 I really appreciate the collection service .
July 24, 2026
Unprompted review
Reply from Bag2Charity
Hi Rusty, thank you so much for your wonderful review.
We're delighted to hear you've been using Bag2Charity for over two years. It's especially rewarding to know our collection service has made it easier for you to continue supporting your chosen charity, particularly when they don't have a charity shop.
Thank you for your continued support and loyalty. We truly appreciate it and look forward to helping with your next donation. 💙
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Easy to book and collected early…
Easy to book and collected early in the morning as arranged. The only reason not 5 stars is because the driver knocked on the front door and seemed annoyed we hadn't left a note on the front door to say where the bags were. The bags were left outside our back gate as indicated using the GPS locator we had to provide when making the booking. Why bother with this GPS system if the driver doesn't use it?
July 21, 2026
Unprompted review
Reply from Bag2Charity
Hi Simon, thank you for taking the time to leave a review and for your honest feedback.
We're really pleased to hear you found the booking process easy and that your collection took place as arranged. However, we're sorry to hear about your experience with the driver.
The collection notes and location details you provide are there to help our drivers locate donations as smoothly as possible, so we appreciate you bringing this to our attention. We'll share your feedback with the team to help ensure those instructions are followed more consistently in future.
Thank you for supporting your chosen charity, and we hope we'll have the opportunity to provide you with a full five-star experience next time. 💙
Collected on day arranged
I arranged with this company to collect some unwanted clothes after a good tidy out. They were collected on the day arranged. They are reliable. I will definitely be using them again in the near future.
July 20, 2026
Unprompted review
Reply from Bag2Charity
Hi Tina, thank you for your wonderful review.
We're delighted to hear your collection went exactly as arranged and that you found our service reliable. It's great to know we could help make donating your unwanted clothes easy after your tidy out.
Thank you for supporting your chosen charity. We really appreciate your kind words and look forward to helping with your next donation. 💙
A fantastic service
A fantastic service! So easy to book a slot . Just put your bags out and they come and collect. Thank you so much
July 21, 2026
Unprompted review
Reply from Bag2Charity
Hi Melanie, thank you for your wonderful review.
We're delighted to hear you found the booking process so easy and that your collection was simple from start to finish. Making it as convenient as possible to donate is exactly what we aim for.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation soon. 💙
Did what they said they would
June 19, 2026
Unprompted review
Reply from Bag2Charity
Hi Karen, thank you for your review.
We're so pleased to hear everything went as promised. Providing a reliable service that our customers can count on is what we strive for every day.
Thank you for supporting your chosen charity. We hope to help with your next donation soon. 💙
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Easy booking process and enabled me to…
Easy booking process and enabled me to help one of my favourite charities, Funzi and Bodo Trust.
July 3, 2026
Unprompted review
Reply from Bag2Charity
Hi Ann, thank you for your lovely review.
We're delighted to hear you found the booking process so easy and that we could help you support one of your favourite charities, The Funzi and Bodo Trust. Making it simple for people to donate to causes they care about is exactly what we're here for.
Thank you for your support, and we hope to help with your next donation soon. 💙
Quick and efficient
Quick and efficient, booked a slot and and collected at the time they said
July 16, 2026
Unprompted review
Reply from Bag2Charity
Hi Angie, thank you for your lovely review.
We're so pleased to hear you found the service quick and efficient. It's great to know your collection arrived within the expected time, and that the whole process was straightforward from booking to pickup.
Thank you for supporting your chosen charity. We really appreciate your recommendation and hope to help again with your next donation. 💙
Amazingly simple from booking to…
Amazingly simple from booking to collection so easy I’ll be doing this again
July 16, 2026
Unprompted review
Reply from Bag2Charity
Hi Jaqui, thank you for your lovely review.
We're so pleased to hear you found everything amazingly simple, from booking your collection right through to the pickup. Making donating easy and hassle-free is exactly what we strive for.
Thank you for supporting your chosen charity. We really appreciate your kind words and look forward to helping with your next donation. 💙
Excellent Service
So easy to arrange a collection. Boxed up 9 boxes of bric-a-brac and books, collected on the day arranged with great communication as to what time the courier was arriving. We have arranged for another collection date next week. Would highly recommend bag2charity and knowing it is helping causes in our region is a bonus.
July 16, 2026
Unprompted review
Reply from Bag2Charity
Hi Sarah, thank you so much for your wonderful review.
We’re delighted to hear you found the whole process so easy, from arranging the collection to keeping you updated with your driver's arrival time. It’s great to know we could collect your 9 boxes of bric-a-brac and books, and we’re looking forward to collecting your next donation too!
Thank you for your recommendation and for supporting your chosen charity. We really appreciate your continued support. 💙
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Fantastic service I’ve used these guys…
Fantastic service I’ve used these guys many times! Great customer service, fast response to queries, you are given a couple of dates for your pick up which is great so you can book two weeks in advance maybe more, there is a tracked pick up and a rough time slot given also so that you can see where your collection driver is on the day of pick up, what more could you want! I highly recommend using this service!! And I will continue to do so
July 15, 2026
Unprompted review
Reply from Bag2Charity
Hi Tammy, thank you so much for your fantastic review.
We’re delighted to hear you’ve used our service many times and continue to have such positive experiences. It’s wonderful to know you value our customer service, quick responses, flexible collection dates and live tracking, all of which are designed to make donating as easy and convenient as possible.
Thank you for your continued support and for your recommendation. It means a great deal to us, and we look forward to helping with your next donation. 💙
Highly recommended
A great service. Easy to book a slot. Excellent communication from the company and very reliable. We will definitely use them again.
July 15, 2026
Unprompted review
Reply from Bag2Charity
Hi Tamsin, thank you for your wonderful review.
We’re really pleased to hear you found the booking process easy and that our communication throughout the collection gave you confidence in the service. Providing a reliable and straightforward experience is exactly what we aim for.
Thank you for your recommendation and for supporting your chosen charity. We look forward to helping again with your next donation. 💙
Great Way to Give to Charity
There were very clear instructions as to how Bag2Charity works & what's accepted & what isn't. Was easy to book a date for collection & it gave us time to find as much as we could.
Obviously, you have to trust that your chosen charity will actually benefit but these days, it's even more important to still believe in people's honesty.
Was very straightforward to print labels to tape to our bags. Would definitely use them again, especially as other charities appear to have stopped collecting bags!
July 15, 2026
Unprompted review
Reply from Bag2Charity
Hi Jill, thank you for your wonderful review.
We’re delighted to hear you found the instructions clear and the booking process easy to follow. It’s great to know having time to prepare your donations and being able to label your bags made everything straightforward.
We also really appreciate your trust in our service. We work hard to provide a reliable collection service that helps support the charities our donors choose.
Thank you for your support, and we look forward to helping again with your next donation. 💙
Great
Great. Had a big clear out and was able to book a van to collect a lot of things. Easy to book - van turned up as they said they would.
July 15, 2026
Unprompted review
Reply from Bag2Charity
Hi Hamster Hub, thank you for your wonderful review.
We’re really pleased to hear you found it easy to book a collection after your big clear out and that everything was collected just as promised. Making it simple to donate larger amounts without the hassle is exactly what we aim for.
Thank you for supporting your chosen charity. We truly appreciate it and hope we can help again in the future. 💙
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Very easy to book a collection
Very easy to book a collection, driver came when said, and gone in 2min.
4th time I've used them.
July 15, 2026
Unprompted review
Reply from Bag2Charity
Hi Paul, thank you for your wonderful review.
We’re delighted to hear this was your fourth collection with us and that you continue to find the service easy and reliable. It’s great to know everything was collected on time and hassle-free.
Thank you for your continued support. We really appreciate you choosing Bag2Charity time and time again. 💙
Reply from Bag2Charity
Hi Ms Kirsty Franklin, thank you for your lovely review.
We’re really pleased to hear you found the whole experience stress-free and that your collection was completed quickly. Making donating simple and hassle-free is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Collected on time
Collected on time - going to a good cause. Really great set uo
July 16, 2026
Unprompted review
Reply from Bag2Charity
Hi Rachel, thank you for your lovely review.
We’re really pleased to hear your collection took place on time and that you found the whole service so straightforward. It’s wonderful to know you’re happy your donation is going to support a good cause.
Thank you for your support and for supporting your chosen charity. 💙
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