There were very clear instructions as to how Bag2Charity works & what's accepted & what isn't. Was easy to book a date for collection & it gave us time to find as much as we could. Obviously, you h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely. The instructions are clear . The guy who collected... See more
Company replied
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive a... See more
Company replied
Fantastic service! Easy to navigate website, book collection easily, sms and email confirmations on booking and with expected collection and tracking and collected in timely swift manner and all to he... See more
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Company details
Written by the company
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Contact info
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, United Kingdom
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4.9
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The driver was very polite and kind,I…
The driver was very polite and kind,I took a few minutes to get down the steps but he was very patient and cheerful.
June 5, 2026
Unprompted review
Reply from Bag2Charity
Hi Valerie, thank you for your lovely review.
We’re really pleased to hear our driver was patient, kind and cheerful. We know everyone’s circumstances are different, so it’s wonderful to hear they took the time to make sure everything was collected with care.
Thank you for supporting your chosen charity. We truly appreciate it. 💙
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Going to a good cause
Chose the date for the stuff to be picked up, the bag's were picked up on the day stated and the time. Definitely be using again and it's for a good cause so well done.
June 10, 2026
Unprompted review
Reply from Bag2Charity
Hi Lesley, thank you for your lovely review.
We’re really pleased to hear everything went smoothly and that your collection took place on the day and at the time promised. Making donating easy and reliable is exactly what we aim for.
Thank you for your kind words and for supporting your chosen charity. We look forward to helping with your next donation. 💙
First time of using it was so easy to…
First time of using it was so easy to book on line at a day that I chose. Got a message saying bags picked up at the time they picked up. It was really straightforward
May 4, 2026
Unprompted review
Reply from Bag2Charity
Hi Judith, thank you for your lovely review.
We’re delighted to hear your first experience with Bag2Charity was so straightforward. It’s great to know you found the online booking easy and that the collection updates kept you informed every step of the way.
Thank you for supporting your chosen charity. We hope to help again the next time you have items to donate. 💙
They arrived exactly when they said…
They arrived exactly when they said they would. No worries about leaving the bags out all day for somebody else to rummage through. I’d use them again.
June 17, 2026
Unprompted review
Reply from Bag2Charity
Hi Diane, thank you for your lovely review.
We’re really pleased to hear your collection took place exactly as promised and that you felt confident leaving your bags out for collection. Providing a reliable and convenient service is exactly what we aim for.
Thank you for your support. We’d be delighted to help again with your next donation. 💙
Reply from Bag2Charity
Hi Paul, thank you for your review.
We’re really pleased to hear everything went smoothly and that your collection took place as promised. Making donating simple, reliable and hassle-free is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
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Really easy to book
Really easy to book. Great communication. Picked up when said. Will absolutely use again
June 18, 2026
Unprompted review
Reply from Bag2Charity
Hi Sam, thank you for your lovely review.
We’re really pleased to hear you found the booking process easy, the communication helpful, and that your collection took place as promised. Making donating simple and reliable is exactly what we aim for.
Thank you for your support. We’d be delighted to help again with your next donation. 💙
Great service,always reliable
June 9, 2026
Unprompted review
Reply from Bag2Charity
Hi Jaqui, thank you for your lovely review.
We’re really pleased to hear you’ve found our service reliable. Providing dependable collections and making donating easy is exactly what we aim for.
Thank you for your continued support and for supporting your chosen charity. 💙
Brilliant service today
Brilliant service today, kept me informed all the way in terms of pick up. Came on time, no fuss, collected the items. Will certainly be my preferred choice going forward when I have quality items to donate.
July 14, 2026
Unprompted review
Reply from Bag2Charity
Hi Mrs Gillespie, thank you for your lovely review.
We’re really pleased to hear you were kept informed throughout the collection process and that everything went smoothly on the day. Providing a reliable, hassle-free service is exactly what we aim for.
It means a lot to know we'll be your preferred choice for future donations. Thank you for supporting your chosen charity. 💙
What a great service can't recommend…
What a great service can't recommend highly enough I'm housebound and had a lot of items 8 bags! Chat gpt recommended bags 2 charity and they were brilliant advising me of collection date available and then time they would collect 😀 and they did exactly that even though my flat is hard to find
July 13, 2026
Unprompted review
Reply from Bag2Charity
Hi Deirdre, thank you so much for your wonderful review.
We’re delighted to hear our service made donating easier for you, especially as you're housebound. It’s great to know the collection updates were helpful and that our team was able to find your flat without any problems.
We’re also honoured that ChatGPT recommended Bag2Charity! Thank you for your kind recommendation and for supporting your chosen charity. 💙
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Very polite man helped me get thing out…
Very polite man helped me get thing out the house. Booking was easy
May 28, 2026
Unprompted review
Reply from Bag2Charity
Hi Melanie, thank you for your lovely review.
We’re really pleased to hear the booking process was easy and that our collector was polite and happy to help. Providing a friendly and supportive service is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Easy to book a date and time online
Easy to book a date and time online. I was kept informed of the time the van would arrive so I could have the items ready, the driver was friendly and efficient so a very good way to donate unwanted items which I had quite a few.
July 2, 2026
Unprompted review
Reply from Bag2Charity
Hi Elaine, thank you for your lovely review.
We’re really pleased to hear you found the online booking process easy and that the collection updates helped you prepare for the driver's arrival. It’s also wonderful to know our driver was friendly and efficient.
Thank you for supporting your chosen charity and for choosing BAG2CHARITY to give your unwanted items a new purpose. 💙
Accepting items other charities decline
Thorough communication throughout.
Arrived within the parameters they gave the day before
Very pleasant person collecting
We are in Nottingham
Thank you
July 1, 2026
Unprompted review
Reply from Bag2Charity
Hi Gill, thank you for your lovely review.
We’re really pleased to hear you found the communication helpful, that the collection arrived within the expected time, and that our collector was pleasant and friendly. It’s wonderful to know we could provide a convenient way for you to donate.
Thank you for your support and for choosing BAG2CHARITY to help your chosen charity. 💙
Efficient way to donate
Booked collection from my door makes it an easy way to donate.
June 9, 2026
Unprompted review
Reply from Bag2Charity
Hi Jennifer, thank you for your lovely review.
We’re really pleased to hear that our doorstep collection service made donating easy and convenient for you. Making it simple to support your chosen charity is exactly what we aim for.
Thank you for your support. 💙
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Excellent service
Excellent service. Always on time and extremely helpful pick up service. Very efficient booking service and a pleasure to help.
June 20, 2026
Unprompted review
Reply from Bag2Charity
Hi Kamran, thank you for your wonderful review.
We’re really pleased to hear you’ve found our service reliable, helpful and efficient. Making the booking process simple and providing dependable collections is exactly what we aim for.
Thank you for your support and for helping your chosen charity through your donations. 💙
Picked up when requested.
Picked up when requested.
I am no longer driving.So knowing my donations will be collected, is simply wonderful
Thankyou.
Sandra Xxx
June 19, 2026
Unprompted review
Reply from Bag2Charity
Hi Sandra, thank you for your review.
We’re really pleased to hear your items were collected as requested and that everything went smoothly. Making donating simple and reliable is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Very easy to arrange collection and can…
Very easy to arrange collection and can be relied upon to collect on time.
June 18, 2026
Unprompted review
Reply from Bag2Charity
Hi Sue, thank you for your lovely review.
We’re really pleased to hear you found the collection easy to arrange and that you can rely on us to collect as promised. Providing a simple and dependable service is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Just had my first pickup
Just had my first pickup. What a great company and you can track your pickup. I will definitely use them again and so pleased my unwanted items are making a difference to other people. Thankyou so much.
June 19, 2026
Unprompted review
Reply from Bag2Charity
Hi Catherine, thank you for your lovely review.
We’re delighted to hear your first collection was such a positive experience. It’s great to know you found the tracking feature helpful and that you’re pleased your unwanted items can go on to make a difference.
Thank you for your support, and we’d be delighted to help again with your next collection. 💙
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Extremely organised
Extremely organised, clothes was collected as they said.
April 24, 2026
Unprompted review
Reply from Bag2Charity
Hi Petra, thank you for your review.
We’re really pleased to hear you found the service well organised and that your collection took place as promised. Providing a reliable and straightforward experience is exactly what we aim for.
Thank you for supporting your chosen charity. 💙
Reliable
Reliable , I was kept informed,
Turned up when they said they would.
I would always support this charity. Without hesitation
Thank you
May 22, 2026
Unprompted review
Reply from Bag2Charity
Hi Debra, thank you for your lovely review.
We’re really pleased to hear you found our service reliable and that the updates kept you informed throughout the collection process. Providing a dependable service and collecting when promised is exactly what we aim for.
Thank you for your continued support and for supporting your chosen charity. We truly appreciate it. 💙
Very easy booking process
Very easy booking process, with text reminders of the date booked. On the day of collection I received updates of the driver's progress and estimated pick-up time. The driver was punctual, courteous and friendly.
April 14, 2026
Unprompted review
Reply from Bag2Charity
Hi Michelle, thank you for your lovely review.
We’re really pleased to hear you found the booking process easy and that the reminders and collection updates were helpful. Keeping our donors informed every step of the way is an important part of the service we provide.
It’s also wonderful to hear that your collector was punctual, courteous and friendly. Thank you for supporting your chosen charity. 💙
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