Bagista Reviews 

1,584
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products arrive in pristine condition, looking entirely brand new and matching descriptions perfectly. Buyers consistently appreciate the stunning selection of beautiful pre-loved designer pieces available on the platform. People also highlight the exceptional service provided by the incredibly knowledgeable and helpful staff members. Consumers find both the purchasing and selling process to be exceptionally smooth, straightforward, and entirely hassle free. Shoppers feel fully supported and reassured through detailed communication and careful item handling during every single transaction. Reviewers express great confidence in shopping the pre-loved market here and eagerly plan to return.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive in pristine, immaculate... See more

Service

Consumers find service to be positive, highlighting fast, friendly, and honest interactions from start to... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, knowledgeable,... See more

User experience

Clients share positive opinions on user_experience, highlighting a seamless, professional, and reassuring... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with items arriving in immaculate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more

Rated 5 out of 5 stars

If you want your items to be handled with care and sold quickly, then sell with Bagista. Unlike many other resellers, Bagista carefully handle your bags and don’t leave them lying around anywhere or... See more

Rated 5 out of 5 stars

First time I’ve ordered a pre-loved bag as I usually buy brand new and I’m glad I did as I paid less and the Dior lady bag was in Pristine condition as described by Bagista. The bag was well packaged,... See more

Rated 5 out of 5 stars

Wonderful experience. The team was kind & polite, especially Dominykas. Sold my bag faster than expected. One of the best resellers out there, really recommends them, as I been to over 10 stores while... See more


Company details

  1. Shopping & Fashion

About Bagista

Written by the company

Bagista is your online shopping destination for luxury handbags and accessories.

Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.

Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.

Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,584)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Bagista best shop re-selling bags

I have Been using Bagista few times . Can’t recommend enough . Super professionals, great energy , fast selling , honesty can’t say nothing bad about them . Thanks again for selling my Chanel bag so fast .
All the best
Helen

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

A* service with Bagista

I had the best experience selling my handbag with Bagista; their communication was brilliant, and they were so efficient; I didn’t have to chase or follow up anything because the entire process was so quick & informative with every step. They surpass any other experience I’ve had with other resellers. A* service. They also have the most beautiful bags for sale…You won’t find a more meticulous boutique for preloved handbags.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth, Speedy and Incredible throughout

Recently sold my bag to Bagista, after receiving the best quote compared to competitors. The whole transaction was smooth and speedy. With a turnaround of just over a week, from receiving a quote to receiving payment. Would definitely recommend to anyone looking to sell their designer bag, their communication and customer service has been incredible throughout.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was one of calm

My experience was one of calm, peace of mind. The professional manner with which the agents treated me, reassured me that my items were in capable hands and will get the most possible exposure for sale.

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Customer experience

Everytime I brought my bags in to the London store, I found the whole process of inspecting, autenthicating and putting the bags up for sale, was professionally done.
Thank you Bagista for your great service!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. The team was kind & polite, especially Dominykas. Sold my bag faster than expected. One of the best resellers out there, really recommends them, as I been to over 10 stores while trying to get a deal, no one was as amazing as Bagista.

February 5, 2026
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Rated 5 out of 5 stars

I absolutely adore my new Chanel Bag

I absolutely adore my new Chanel Bag. Thank you Bagista. It was very easy to order, communication with Bagista team was super fast and effective. The shipment was very quick. My new bag has all certificates and paperwork. I would definitely be buying from Bagista in the future.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Chanel 22 bag

I’m beyond happy with my Chanel 22 bag. The leather is buttery soft, craftsmanship is impeccable, and the bag arrived in perfect condition exactly as shown. Packaging was secure and delivery was prompt. A wonderful buying experience overall. Dominykas is always prompt to reply and extremely helpful to make a decision 😀

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Bagista UK

Great experience at Bagista UK. Mindy and her colleagues were great help and happy with my purchase for my wife. Fantastic stock and quality available to view and choose from. Thank you.

January 28, 2026
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Rated 5 out of 5 stars

Very happy customer

I have both purchased and sold with Bagista and have found their service exemplary. When it comes to purchasing you are reassured with all details and photos. When selling after the offer was accepted my money was into my bank within 1 working day. I have recommended to numerous friends and colleagues.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing!!

First time purchasing from Bagista and first designer bag I have purchased preloved I’m so impressed the bag was completely as describe, came swiftly and I love it!! My bag came with a printed authentic certificate that also had a QR code on it in case I need to print the certificate again and came with the physical card from Chanel that matches the number from inside the bag. Would definitely purchase from the website/store again and have already recommended to many friends and family. Thank you so much Bagista as I was able to buy my dream bag and you wouldn’t even know it is preloved!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Simply Amazing

Simply amazing experience selling my luxury bags with Bagista, really professional from start to finish. Communication was clear and consistent, and the team were always polite, patient, and reassuring throughout the whole process. Special thanks to Dominykas and Mindy for making everything so smooth and stress-free. Highly recommended.

January 20, 2026
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Rated 5 out of 5 stars

First time customer

My first experience buying from this company, and it was faultless.
I big thanks to Dominykas my SA.
Will definitely purchase more bags from Bagista

January 17, 2026
Unprompted review

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