While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Services

Information provided by various external sources

Luggage storage locations near you, Anywhere. No size restrictions - starting $1 / hour - Insured & Secure, worry free storage.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would rank them with zero

I would rank them with zero. there is no way to get customer service from their website. there is a tap for it but it is faded and doesn't take you anywhere. I tried contact us, it takes you to the website home page. I booked online to store my luggage for a few hours, to find the shop closed. i lost time, cap money, and still got charged. can't return my money from them because they don't answer the phone. now i have to dispute with the bank. Scammers.

February 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional & trustworthy

Used Bagsaway on Aug.11'22 because we took train from Mtl to TO, had 4 hrs to sightsee; had bought tickets for aquarium & my friend for CN Tower with nowhere to leave luggage. Found Bagsaway on Google, chose closest to Union Station, paid 9$/ea for 12:30-4:00. Found it easily, in dry cleaner/corner store next to Fairmont. They were very professional, asked for our reservation & ID before storing in backroom. Same for when we picked them up. Awesome service! Would def use again!

August 25, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look