Bags Chase Reviews 

98
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased from them a couple of times. Customer service has always been amazing and the quality of the items are exactly as shown. Recieved free goodies too which was a bonus. Will definitely be purch... See more

Company replied

Rated 5 out of 5 stars

I have been buying off bagschase for many years what can I say honestly from start to finish every item I have bought is accurately described My recent purchases are in amazing condition especiall... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I just received my 1999 Louis Vuitton Alma PM from Ana and Seth, and I am absolutely in love and obsessed! The bag is stunning, and the quality is immaculate for a vintage piece. I really... See more

Rated 5 out of 5 stars

Always 5 star with bags chase, bought 3 LV from them, Speedy 30, Neverfull MM and Pouch 15. All 10/10 condition great vintage/pre loved pieces. Mr and Mrs Bags Chase never miss a beat!! Highly recomme... See more

Company details

  1. Handbags Shop

Written by the company

Bags Chase is a premium seller of preloved and vintage 100% authentic luxury designer handbags, Small Leather Goods (SLGs), and accessories. We are based in the UK and provide a service that actively seeks out items you are looking for. For you, there is no more second-guessing whether an item is authentic or not, or dealing with difficult sellers. We take the pain and deliver the gain, worldwide!


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(98)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Wonderful service 5*

Wonderful service, I am delighted with my purchase it's in amazing condition. The packaging was excellent very well presented and I received my item the next day! I was kept informed along the way from start to finish and I'll certainly be buying from them again. Cannot recommend them enough thank you so much x

May 17, 2024
Unprompted review
Bags Chase logo

Reply from Bags Chase

Thank you Lucy for your wonderful message. We can't wait to see you again.

Ana x

Rated 5 out of 5 stars

Great service

Great service, Ana was able to find exactly what I was looking for within my budget and it was in immaculate condition for a very competitive price! It being a vintage piece, it didn’t have the original dustbag but came with a bag chase one which is very good quality as well as a handbag hanger hook which were a really nice touch! Also had the extra of a bag liner and accessory strap which are great quality and definitely worth the price. My item arrived quickly and well packaged, I will definitely use again. A trusted seller who I’ve used several times in the past and have always been happy.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

It was my first time purchasing from Bagschase from one their Facebook lives last Friday and I could not recommend it highly enough. Item was exactly as described, fast processing and next day tracked delivery. I will definitely be watching again and looking for my next purchase.
Thanks!

November 10, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Items & Service

I have made a few purchases from Ana & Seth. Have had great service each time. Fantastic communication and excellent items. Thank you both ☺️

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

The best

Ana is a fantastic seller. I have bought LV, YSL and Chanel from her, and the items always look even better in real life! Ana is extremely responsive to any questions during the buying process, and I find her prices to be very reasonable. It’s really nice buying from someone you trust and if I’m looking for a bag or purse etc. I will always contact her first and check her website. Thank you Ana

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic preloved bag

Fantastic preloved bag. Condition was amazing, exceeded my expectations. Ana answered my many questions before I bought. Trusted seller will definitely buy preloved from her again. Great shopping experience!

April 7, 2023
Unprompted review
Bags Chase logo

Reply from Bags Chase

Hi Laura, it's always a pleasure to serve a great customer like you so you're welcome back any time you need a new piece. Rgds, Seth and Ana

Advertisement
Rated 5 out of 5 stars

I bought recently another LV bag from…

I bought recently another LV bag from Bag Chase, Ana gave me an amazing service as always.
Definitely recommend
Thank you Ana ❤️

March 9, 2023
Unprompted review
Bags Chase logo

Reply from Bags Chase

You are most welcome Rieann. We look forward to helping you again when you next fancy treating yourself to a new bag! Rgds, Seth and Ana

Rated 5 out of 5 stars

Brilliant communication and service

Ana is always friendly and helpful with any questions I have, she provides lots of photos and listens to any concerns. I have bought many things from Ana and love them.. I’ve returned one item and Ana was supportive and helpful, and the whole process was nice and simple x

March 9, 2023
Unprompted review
Bags Chase logo

Reply from Bags Chase

Hi Amy, we look forward to helping you again when you are next in the market for a new bag. Rgds, Seth and Ana

Rated 5 out of 5 stars

Celine

Super helpful even on a Sunday, gave great advice on which product super fast postage and stunning item just as described

March 5, 2023
Unprompted review
Bags Chase logo

Reply from Bags Chase

Hi Claire, thanks for the positive review. We are always happy to serve you so please come back again. Rgds, Seth

Rated 5 out of 5 stars

Louis Vuitton bucket bag

Would highly recommend buying from Ana. She was the best seller by far in service, quality and price.
Would not hesitate to purchase again.

January 4, 2023
Unprompted review
Bags Chase logo

Reply from Bags Chase

Hi Kathryn,

Thanks so much for all your positive feedback. We are glad to have assisted you. Hoping to help you again when the time comes.

Rgds,
Seth

Advertisement
Rated 5 out of 5 stars

Gucci baby pink Shawl

I recently bought a beautiful Gucci shawl from Ana at Bags Chase. The product was beautiful ,very well wrapped with extra goodies. Very prompt delivery
Would highly recommend and will be purchasing again very soon x x

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Third purchase! …

This is my third bag I’ve purchased from Ana. Amazing quality, she informs you of any marks no matter how minor. Fully recommend and I will certainly be buying more! Thank you for all your help again, I love my bag :)

October 30, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

My first time purchase at Bag Chase!

My experience at Bag chase was amazing . Ana is very trustworthy and lovely. I purchased a Chanel piece and I can’t be happier with. My purchase , I would definitely recommend Ana , the service I received was second to none , thank you for a wonderful experience ❤️

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

It can be difficult to find genuine…

It can be difficult to find genuine sellers of preloved luxury items but Bags Chase are just the real deal. I bought a bag and it was delivered in less than 24 hours and is exactly as shown/described. I have purchased Louis Vuitton in store in the past and it’s easy to see that the bag I was sold was a genuine secondhand. Would not hesitate to use again.

October 23, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look