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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers were dissatisfied with the products they received, noting that items, particularly mugs, looked nothing like the pictures advertised on the website. People frequently reported poor quality, with products often made from cheap plastic instead of the expected materials like glass or ceramic, and described the painting as amateurish. Consumers also faced significant issues with refunds, stating that the company was unwilling to provide full refunds and instead offered only partial amounts, even when the received items were unusable. The ordering process and the website itself were also sources of frustration, with many feeling misled by the product images and descriptions.

What people talk about most

Product

Customers consistently express disappointment with the product, particularly items like the 'book mug'. Many... See more

Quality

Users describe negative interactions with quality, expressing significant disappointment. Many reviewers... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report significant difficulties in obtaining... See more

Order

People report negative experiences with their orders. Many customers received items that did not look like... See more

Website

Consumers find the website to be problematic. Many reviewers report that the items received were nothing like... See more

Based on these reviews

Rated 1 out of 5 stars

Stolen designs from small buisnesses I was advertised some watercolour workbooks but when I went to the website and they have no author name or adequate information about the item. I Googled the ac... See more

Rated 1 out of 5 stars

The featured attractive mugs with "book" design are a complete fraud. I ordered two of them as a thank-you gift to a couple of librarians--who had done me a professional favour. When the package arriv... See more

Rated 1 out of 5 stars

I ordered two spark plug themed ‘Mugs.’ I had the impression from the photos that it was a ceramic mug. When they arrived I was horrified to find that they were nothing more than badly painted plastic... See more

Rated 1 out of 5 stars

I wish I would have read these reviews prior to ordering. The book mugs were absolutely fraudulent advertising. What came was NOTHING like the picture. And they would not remedy it by letting me retur... See more


Company details

  1. Gift Shop

Written by the company

At Baheey, we believe that the most meaningful gifts are those that come from the heart, wrapped in warmth and thoughtfulness. Our journey began with a simple idea: to create a place where people could find the perfect gifts that express their love, care, and appreciation for the special people in their lives. Whether it's a cozy blanket to comfort a loved one, a stylish wallet to bring joy to a friend, or a charming mug to brighten someone's day, every item in our collection is carefully curated to convey a sense of warmth and connection. Baheey was founded on the principle that gifting should be more than just an exchange of objects—it should be an experience that brings people closer together. We take pride in offering a diverse selection of high-quality, beautifully crafted gifts that cater to all tastes and occasions. From birthdays and anniversaries to holidays and just-because moments, our store is a treasure trove of thoughtful items that make every occasion a little more special. Our commitment to quality and customer satisfaction drives everything we do. We source our products with care, ensuring that each piece reflects the warmth and love that inspired its selection. With Baheey, you're not just giving a gift—you're sharing a piece of your heart, creating memories that will be cherished for years to come. Whether you're shopping for family, friends, or even yourself, we're here to help you find the perfect way to say, "I care."


Contact info

1.3

Bad

TrustScore 1.5 out of 5

58 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bought the Book Lovers 11oz mug wife…

Bought the Book Lovers 11oz mug wife was excited until she opened the box and saw quality, it doesn’t look like books badly painted plastic worth about €1.50 although I apparently got it half price at €25 total p&p 34€ this is a fraudulent marketing by this company. I’m waiting for them to get back to me and I will update. Entire Review baheey.com

Company Review

The identify of the website owner has been hidden. This may be done for a valid reason as spammers use this information to email website owners. Unfortunately is also makes identification of the owner difficult. We prefer if the website does show his true identity.

Webshop Review

The domain name of this website has been registered several years ago. In general, the older the website the more trustworthy it becomes. However, scammers sometimes buy existing websites and start doing their evil thing, so please make sure you check for other scammy attributes as well.

Technical Review

We are fingerprinting each website we analyze. This website has technical features that match with websites that have earlier been marked as a scam. Caution is required!

The company seems to support payment methods that offer a "money-back guarantee" such as Alipay, Mastercard, Paypal, and Visa. While this money-back guarantee is not 100% secure, it does allow consumers in most cases to get their money back if the product is not delivered or proves to be fake.

We identified an SSL certificate meaning that the data shared between your browser and the website is encrypted and cannot be read by others. SSL certificates are always used by legit and safe websites. Unfortunately scammers increasingly also use SSL certificates so it is no guarantee that you are visiting a reliable website. Return Address: 55 Xitong Electronics, E'gongling Community, Pinghu Street, Longgang District,Shenzhen, China

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam painted book mug

I bought the painted book mug but when we received it the mug was not made of painted glass as described but some cheap unpainted white plastic. Complete misrepresentation of the product which is overpriced and of really bad quality.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I purchased the ‘Book Lovers Mug’ from Baheey.
The item I received was nothing like the picture or description on the site. It was an embarrassing, worthless piece of rubbish.
I have pursued Baheey for a refund, which I have still not received. They have used every method possible to avoid paying, despite the fact that I returned the item at their request and at my expense. They claim that I gave them an ‘invalid tracking number’, they have offered to pay, but never did, they offered ridiculous part refunds and even a discount on a further purchase - as if! Dishonesty and deception all the way.

June 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Stacked book mug…

I bought a stacked book mug from Baheey and when it arrived it was nothing like the picture. It was absolute rubbish and they offered me a 10% refund. I paid £23 plus postage for it! So disappointed. It is a Scam!!

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Please don't use. Scam company

If I could do zero out of 5 I would.
Ordered a mug that looked like a pile of books. Absolutely beautiful in the advert. A shoddy cheap imitation in reality.
Tried to get a refund and they offered 10% off initially, then 20% as their final offer. This product was meant as a gift, it is so bad I'd be embarrassed to give it to anyone.
I believe this company is a scam company and I hope people read this and don't take the risk.

August 25, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bookcase mugs are utterly unlike pictures

The featured attractive mugs with "book" design are a complete fraud. I ordered two of them as a thank-you gift to a couple of librarians--who had done me a professional favour. When the package arrived, I was horrified. The mugs are nothing like the pictured items. What looked like glass is cheap plastic. The design is equally disappointing. They look like sippy cups you might give to a toddler you didn't like. I am trying to return them, but Baheey isn't interested, seemingly, in giving me a refund. Avoid this scam!

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Item that arrived was nothing like the photos on the website. Photos showed a beautiful, high quality mug and what arrived was low quality and badly painted. And then I realised the payment summary included a tip. I think the website photos are AI and the whole thing is a scam.

Edit: getting a refund was a nightmare. They tried to offer a partial refund, which was unacceptable considering what they sent, then they tried to exploit the PayPal resolution centre. They said they'd refund me if I returned the item and only on receipt of the return, then supplied a fake address (half of the address was in America and half was in China). No parcel service would accept that address, so I can only assume they wanted me to send the item to get lost and they wouldn't have to refund? I couldn't dispute this fake address automatically so had to ring PayPal. PayPal, to their credit, we're wonderful and sorted it all out for me and eventually I was refunded.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANY

Bought a mug from this company. Upon opening, clear not at all what they were adveritising. Photographs on the website were of an attractive, high quality item (with a price to reflect!), and I bought it as a gift for someone. Upon arrival, was nothing like the photographs, terrible quality - was akin to something my 9 year old could have produced. Was too embarrassed to give it as a gift - when I tried to find out the return process, they absolutely flat-out refused and were only willing to give me a 30% refund (and that was after telling them that 10% and 20% were unacceptable). They are mis-representing what they are pedalling on their website, do not get fooled into purchasing from them.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

I purchased a product from this company.
It arrived at reasonable time.
As soon as I opened it I realised that it was a substandard item. The picture of the item and what they provided was a total lie.
I contacted them day one upon receiving that rubbish with the request to return their rubbish and get my money back.
They offered me 10% discount, followed by 20% and lastly 30%.because I must understand that they have to reimburse their production.
I don't see why should I or anyone else pay for the substandard produce.
The other lie is free returns.
Please be careful, don't buy from this liers and thieves.

August 15, 2025
Unprompted review
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Rated 1 out of 5 stars

My grandmother ordered three of the…

My grandmother ordered three of the book mugs and the cheap plastic product that turned up in the post looked nothing like the "photos" (which I am quite sure are AI generated). This company is a scam, do not buy from them.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rip off

Do not use this company absolutely disgraceful. I ordered what looked like a beautiful mug as a gift for my daughter what I received was a poor plastic copy that looked nothing like what I ordered. Trying to return and get a refund was a nightmare. Appalling service

August 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Product does not match photo - It's garbage

Unfortunately I have once again purchased a product from a source other than Amazon and have gotten cheated. Like the other reviews I ordered the book mug and it is a piece of garbage. I should have checked on this company Baheey before I purchased the mug. I can relate to every review here regarding this mug. Do not buy from this company.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible product !

Horrible product !! Looked nothing like what was advertised!! I thought I was getting some nice mugs for my kids and they looked like a five year old made them. I can’t give lower than a 1 but I would if I could

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable

Do not buy from this website. The pictures shown are not even close to the actual product. They don't even use the same materials. They refuse to let me return the items for a refund. I have filed a claim with PayPal. I wish I could post the pictures here. It is unbelievable. Completely false advertising.

August 3, 2025
Unprompted review

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