Bailey of Sheffield Reviews 

Beautiful steel memorial bead for my bracelet and delivered expertly by DHL. Thank you

Treated myself to a stainless steel chain. Delighted with it

Great product and quickly delivered

Craftsmanship and direct customer support are flawless
​Overall, it is a brilliant brand that delivers on its promises of lifetime quality and style. Highly recommended

Excellent quality. Great that you can design your own bracelet. Customer service is superb- call answered quickly and friendly helpful advice given.

I had the nice bead and its lovely , ordering is easy the delivery came on time wich is great .

I'm really happy with the great service I've received on all my transactions with you.
Very responsive and quick to answer any questions. The products are excellent quality and built to last.
Highly recommended by myself and my sons who have been the recipients of your products 😊

Great service and communication all the way along on top of the second to none product range.

Love my Baileys bracelet. Ordered many times and just filled it. Would be great to see some more designs on site as I need to order something new.

Me again. Cannot praise this company enough. A minor, very minor, hiccup occurred. Resolved within 48 hours. Superb customer service. Excellent communication. Such a personal approach I feel I should know the team personally. Onward and upwards.

It is a bespoke bracelet bought as a gift for our grandson, and it was very well received.

Great company to deal with from start to finish.
Bracelet arrived pretty quickly and was beautifully presented in a lovely box.
The bracelet is very well made and looks fabulous with a couple of add ones.
Very happy 😊

Now the owner of 2 bracelets that I build up as opposed to buying the pre completed ones. This is my choice. The complete sets obviously suit other purchasers. Build quality. Well my 1st bracelet is approaching 10 years old. It never comes off. It's been battered and abused but is still alive and kicking. It suffered a very minor wear and tear failure recently. Off it went to Bailey and back it came. You'd never know it had been repaired, plus the whole bracelet had been given a fine fettling. Older stoppers had had new grub screws put in, solving the issue with the earlier screws going missing. I note the latest website update advises of the change in some of the PVD coatings when worn and reacting to external sources. The range is constantly being added to. I note a number of reviews knocking the company for their chosen delivery company. Yes they aren't the best but go whine on their page not here, I have. To sum up. Excellent product. Great quality. Incredible customer service. They're a small start up with limited resources and staff. Cut them some slack and stop expecting immediate gratification. Sometimes it's good to wait and enjoy the experience of enjoyment that has been slightly delayed. Long live the Mandora (stolen from another Bailey user, but so perfect a description).

I have been buying Bailey for the last 6 years (I have 3 cable bracelets now!), and the service and quality has always been excellent. Recently purchased a Matrix rainbow bead, beautiful product and quick delivery. Many thanks to you Bailey team ❤️

Product is very good. Will be ordering more. Only problem is the delivery service is not always on time

Very good quick service and delivery. I would recommend the items to all. Good quality British product

An absolutely beautiful very well made quality product. Friendly, helpful and efficient service, excellent communication throughout, highly recommend

Excellent service, product and quality

I ordered the bracelet on a Sunday afternoon and received an email checking on my measurements the same evening. I did have to email as I wanted to ensure that it was delivered prior to a particular date as it was for my partners 40th birthday and we were going on holiday. I received an email giving me a delivery date of the next day - it arrived before lunchtime. My partner loves the bracelet. I also ordered a chain which is great too. Excellent quality