Baits'R'Us Reviews 19

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

19 reviews

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Rated 2 out of 5 stars

Let down by negligent couriers

Have previously used baits r us and had a good experience with them, unfortunately not this time! Not their fault but they are let down by using truly terrible couriers (APC overnight)
All bait was fully defrosted when the package arrived a day later than the nominated day delivery I could see that it was sent out on time and then left to thaw in the depot for 2 days! Unfortunately I won't be using them again

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Very Disappointed

Ordered over £100 worth of frozen bait which was sent out yesterday which is fine. The haulier firm delivering set out to deliver at 7.38 am this morning and i have found out the bait has been sent back to the depot undelivered.

November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Easy to order online. Plenty to choose from. Most things in stock.
Package came in great condition, everything still frozen & what I ordered looked great 👍🎣

September 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Defrosted

Ordered over 100 pounds worth of eels they were well packed but sadly wasn't one of first drops so most of the eels were defrosted and had to go in the bin

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

First time Bait arrived well packed and…

First time Bait arrived well packed and frozen, one mistake i made was ordering frozen rag, once thawed out was like mush could have used the money on exter black lug, will be buying again without the frozen rag, recomend bait r us for good frozen bait

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous

Horrendous, bait arrived defrosted and wasn't packed properly this is the second time this has happened so I phoned them and they were totally disinterested and accused me of lying avoid at all costs

November 8, 2022
Unprompted review
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Rated 3 out of 5 stars

2-12-2021

2-12-2021
I Ordered bait last week and had the delivery today on schedule. Where as trout, mackerel, pollen and herring were fine the eel section was absolutely shocking all sections were 2" long, a bait this length as well as being rubbish would lead to a deep hooked pike if used. I contacted baits r us and they informed me this was there usual size bait and told me you can see size in pkts on the website however this is not the case as the bait in the pkts is the same length as writing on pkt as is the 8" trout pkt. so it is deciving as pkt and writing has been shrunk right down so looks same size as other baits, if you are happy buying 2" baits then fine but not for me . delivery is good

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

This was my first time using Baits'R'Us

This was my first time using Baits'R'Us. I must say that i am very impressed with the ordering, communication throughout and how the parcel of peeler crab arrived very well packaged and still frozen solid. i will use these again without hesitation and will recommend to others. Keep up the good work guys.

September 5, 2019
Unprompted review
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Rated 5 out of 5 stars

Fantastic sevice !!!!!!

Fantastic sevice !!!!!!! , Ordered and received within 24hrs , brilliant up to date tracking , great quality baits at affordable prices, highly recommended!!!!!!!!!!!!!

January 16, 2019
Unprompted review

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