Ballgrandmom Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This website is a scam!!

Whatever you do, do not buy from this website. They scammed me out of my hard earned money. I never received what I ordered, and they will not refund my money. Please stay away from these scammers!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam/fraud

They are not from the USA they are from China. Their clothing is not true to size. I would guess by what they sent me they are about 4 sizes to small. I spent 55.00 and asked for a return and refund their exact response (pasted from their email to me they only wanted to give me 3.00.
Since returns or exchanges aren’t feasible right now, might you consider passing the item to someone who could use it? We know this isn’t ideal, and we want to make it right.
As a gesture of goodwill, we’d like to offer compensation of 3 USD to make up for the inconvenience.
Would this arrangement work for you?

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. First they charged me the wrong amount, but eventually they did correct it. Then my order never came although they claim it did. They kept deferring me to my local post office. I was there in person and the post office had no record of the package. My house has 24/7 video surveillance and no package came on the day they claimed it was delivered. I offered to provide video evidence, multiple times, and they never even acknowledged the offer. After a lot of back and forth, we’d always end up at the beginning “the package was delivered”. No it wasn’t. This was supposed to be a gift for someone nearly a month ago, so after a lot of “it’s coming in the mail, sorry it’s late” I had to just go buy something else and I’m yet to get my money back. 😡

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t recommend….

They keep telling me items were delivered and to speak with my mail carrier, which I have. Not only did she say she didn’t deliver it, she also said the confirmation number is not one they use! I want my items or a refund! Called my bank and they immediately refunded me and said it’s a scam!

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Scam FB Ad - Ballgrandmom

Showed up on Facebook with cute baseball themed clothing. Ordered a couple items and the billing originally said $60 something but the billed my credit card $76. I contacted them to see if they're a scam company. They wrote back saying no no, they were legit.. I started receiving generic tracking notices supposedly shipping from Scotland. Every couple days I would get an update with no real information. At that point, I contacted by credit card company and got reimbursed.
Found out the tracking company was bogus as well originating from Kenya. No package ever arrived. All their messages disappeared from my emails.
I reported them to Facebook, but of course greedy old Facebook said they would not remove them.
Buyer beware. I will never buy anything through FB afain.

January 23, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look