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Balossa Reviews 

2
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TrustScore 3 out of 5

2.9

Clothing Store
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Company details

  1. Clothing Store
  2. T-Shirt Store
  3. Women's Clothing Store

Information provided by various external sources

Discover the latest women's shirts - playful, carefree and sunny, designed and created to give a wider, brighter smile to whoever wears one.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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2.9

All reviews

(2)

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Rated 1 out of 5 stars

Service client déplorable - retour de commande non remboursé

J'ai acheté le 20.09.2024 un pantalon de cette marque, au prix de 258 euros.
La livraison s'est déroulée sans encombres, mais le pantalon ne m'allant pas du tout, j'ai suivi la procédure indiquée et ai donc contacté le service client pour demander un retour.
Celui-ci ayant été accepté, j'ai procédé au renvoi du colis avec l'étiquette fournie par Balossa le 14.10.2024, en passant par FedEx.
Le colis étant bien arrivé à destination, je m'attendais à recevoir promptement le remboursement de ma commande, mais depuis lors, aucune nouvelle, malgré deux mails envoyés au service client qui demeure sourd à ma demande.
En bref, articles qualitatifs mais service client déplorable, surtout pour une marque qui se positionne dans le haut de gamme!

November 19, 2024
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Rated 1 out of 5 stars

Vorsicht! Defekte Ware wird geliefert und dennoch keine vollständige Rückerstattung vorgenommen

Es wurde unvollständige Ware geliefert. Es fehlten entscheidende Teile. Nach Hinweis darauf bei Balossa bekam ich ein Retourenlabel (die Ware kommt aus Bulgarien).
Nach mehrmaliger Aufforderung meinerseits (die Ware war längst wieder bei Balossa) habe ich immer noch keine Erstattung erhalten. Artikelpreis: 267,00 Euro(!). Auch nach Einschaltung von PayPal wurden 18,00(!) weniger erstattet. Die Retourenkosten gingen somit voll zu meinen Lasten, was laut AGB rechtens ist, wenn ich korrekte/intakte Ware zurücksende.
Aber defekte Artikel zu liefern in der Preishöhe und dann nicht als Händler dafür in die Verantwortung zu gehen ist absolut unseriös und unverschämt.
Ich kann von der Bestellung bei Balossa nur dringend(!) abraten.

May 8, 2023
Unprompted review

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