Baltany UK Reviews 548

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly highlighting the watches' superior craftsmanship and materials, often exceeding expectations for their price point. Many consumers are impressed with the value for money, noting that the watches look and feel much more expensive than they are. The delivery service is frequently commended for its speed and efficiency, with many orders arriving promptly and well-packaged. However, some customers also noted issues with product descriptions not matching the actual item, specifically regarding features like fluorescence. A few people experienced watches arriving with defects, such as a stuck crown or a second hand getting caught, and some reported issues with watches not winding properly or straps breaking prematurely. There were also isolated complaints about extended delivery times and poor communication regarding stock availability.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with the quality,... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent craftsmanship, attention to... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and fast delivery... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing products as an "absolute... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the exceptional value,... See more

Based on these reviews

Rated 5 out of 5 stars

NICE WATCH delivered on time, what's more to say and as much as can be expected. Not my favourite watch but in my top five out of sixty or so watches and Omega Speedmaster being number one. 1974 Citi... See more

Rated 5 out of 5 stars

Quick delivery from the UK website and the watch is superb, looks every bit as good as much more expensive similar offerings from other well known brands. It's a mechanical movement too which is runni... See more

Rated 5 out of 5 stars

Watch arrived well packaged and in good condition . Watch arrived within the expected time . Quality of of the watch itself is far better than the price would suggest , have since ordered 2 more wat... See more

Rated 5 out of 5 stars

Excellent overall. The watch sizes are true to the originals and not oversized along with accurate vintage style dials and hand colours/designs. The only issue with Baltany I have is some of their wat... See more


Company details

  1. Watch Store

Written by the company

Baltany UK are the official UK partners of Baltany Watches – a microbrand that designs and manufactures retro-style watches at a price everyone can afford. We believe the quality and price of these beautiful retro watches are unmatched in the market, and we’re proud to be able to offer affordable, expertly crafted watches to discerning and stylish customers in the UK. We’re based in Nottingham, UK


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

548 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I am very disappointed with my gmt…

I am very disappointed with my gmt watch you sent me yesterday (15/04/26) order number 13818. The GMT hand is running slow not keeping the correct time. I discovered this straight away and I feel this would of been avoided if the watch was quality controlled before sending out.
I have previously brought a watch from you and I was so happy with it that I went as far as leaving a glowing review on trust pilot and also recommend your brand to my family and friends.
I would appreciate a phone call or a email asap so I can send the watch back and receive a full refund and a refund for tracking postage to be sent back.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Bought a solar chronograph and after a…

Bought a solar chronograph and after a year the capacitor is dead and watch will not charge in light. Should have got a normal quartz watch if the capacitor lasts no longer than a normal battery

March 21, 2026
Unprompted review
Baltany UK logo

Reply from Baltany UK

Hi Kav - sorry to hear you have a problem with the watch. If you email support@baltany.co.uk we'll open a return and have the watch repaired for you.

Rated 5 out of 5 stars

Watch arrived well packaged and in good…

Watch arrived well packaged and in good condition .
Watch arrived within the expected time .
Quality of of the watch itself is far better than the price would suggest , have since ordered 2 more watches on the back of this experience , probably add more Baltany to my collection , really good homages

March 6, 2026
Rated 1 out of 5 stars

Still awaiting a refund

I ordered a watch from their website and when it arrived the crown was stuck and would not move. I then returned it to a company called Wristtime uk as per the packaging for a refund. However I was informed by Baltany that they were an agent and there was nothing they could do about a refund. I have emailed Wristtime without success and I am still awaiting a reply / refund.
Very disappointing

March 4, 2026
Baltany UK logo

Reply from Baltany UK

Hi Steve - thanks for taking the time to leave a review.

I think there's been a misunderstanding somewhere, we're Baltany UK and we're the official UK supplier of Baltany watches. Wrist Time is our UK trading name. You did purchase the watch from us, and we have it here. We can process a refund. We've tested the watch and we can't find anything wrong with the crown. We'll be emailing you today with more info.

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Rated 5 out of 5 stars

bought automatic retro military 24h…

bought automatic retro military 24h with calendar, it arrived very well presented and sooner than expected, watch is well made with good attention to detail and keeps good time, overall I am very impressed with whole experience and will purchase another watch soon

February 19, 2026
Rated 5 out of 5 stars

Exceeds expectations

This watch meets or exceeds many of my requirements - strong and simple face, great lume, no battery to replace, beautiful leather strap, interesting brand story. In addition I got excelent customer service and a brand that has several more watches that could tempt me.

February 20, 2026
Rated 2 out of 5 stars

Good watch, bad strap

The watch itself is done to a very high standard. Unfortunately the strap stitching broke in under 18 months of use, not really good enough.
I contacted Baltany but got no reply.

January 8, 2026
Unprompted review
Baltany UK logo

Reply from Baltany UK

Hi Keith - sorry you've been unhappy with the strap. If you email support@baltany.co.uk we'll be able to send you a new strap

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Rated 5 out of 5 stars

Great watch

Great watch, quality at an affordable price. Not taken it off. Lovely looking, tough , comfortable and keeps great time.

February 11, 2026
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Rated 5 out of 5 stars

A lovely dress watch

This dress watch is exquisite, offering exceptional value. Its dimensions are ideally suited for my wrist. I highly recommend this timepiece.

February 14, 2026
Rated 5 out of 5 stars

Great watch for a great price!

I treated myself to a 1926 Oyster Tribute watch from Baltany. I've worn it every day for over 2 weeks now and love it. Delivery was supposed to take 15 days, but it actually came in 12. The attention to detail is great - it looks and feels like a "brand new old stock" vintage watch. It's well made and also seems to be keeping very good time. It's honestly a quite incredible automatic watch for the same price as a good high street brand like Seiko or Citizen.

January 28, 2026

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