Overhyped quality, and they keep your money when you return. They have had my €804.65 AND the watch for weeks. I bought a Baltic expecting the quality you see in all the influencer videos an... See more
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Bought a Baltic Aquascaphe Dual Crown Black edition in 2021 for around 700 euros from memory. A very trendy looking product, great instagram page so I thought why not. After 3 years it fell ap... See more
The watches look good, but they are much much smaller than they look, especially the digits on the dial - they are practically unreadable and I have a great vision. I bought HMS 002 Silver with strap... See more
Admirable handling of a repair request; after several years of regular wear, the strap gave out, appointing the bezel with the floor. CRACK. No issue sending it in for repair. New bezel, new strap, qu... See more
1.9
Poor
39 reviews
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I had a wonderful experience with…
I had a wonderful experience with Baltic watches. Last September, I purchased my lovely Baltic MR01. Unfortunately, it stopped working after a few wears. Baltic's perfect service allowed me to send it in for repair without any questions.
The trouble began when DHL lost my package without scanning it, even though it had an express label. Six weeks of stress, emails, phone calls, and false promises from DHL ensued.
After losing the package, they offered to compensate me with 2 euros per kilo. Totally shame!
Baltic stepped in, and I want to express my gratitude to Guillerme for calling me by phone. He's a very friendly and helpful guy. Also, a big thanks to Paul, a great guy too. Baltic offered to send me a complete new watch. I've never been treated so nicely by a company. Their after-sales support and communication via email were top-notch, a solid 10/10.
A big thank you to Baltic, a hundred times over. This experience will remain in my memory forever. I'm now confident in buying from them in the future.
I highly recommend this brand; the people behind it are stand-up guys and fantastic individuals.
Respect and love for you guys.
January 17, 2024
Unprompted review
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Customer service 5*
The watch feels great, a bronze aquascape and even though I really put it through it’s paces and needed a little repair, the customer service has been second to none! Highly recommend.
September 23, 2023
Unprompted review
Terrible quality
Terrible quality! Don’t let them get you and scam you with all that crap of you tube videos I got 3 watches from them and my watches get water inside the dial I got pictures
July 24, 2023
Unprompted review
I have been having trouble with the…
I have been having trouble with the bezel since day 1, sending it back durring warranty, to get the answer that its suppose to be loose and clicky.
May 3, 2023
Unprompted review
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Great microbrand
Ordered the aquascaphe. Very fast to dispatch and the watch is very good looking. Thanks!
March 26, 2021
Unprompted review
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