My most recent order was not sent complete. But, rather than refund the item that was out of stock, they are insisting on issuing a credit. I want a refund as the item was shorted. It was... See more
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See what reviewers are saying
Wow! I’m seriously impressed! Bambinifasion should be proud that people like Ebere you work for them ❤️ The Best customer service i have ever had contact with. When placing an order my head was somew... See more
I enjoyed my experience with bambini fashion. Great kids products for a good price, many European brands that I like with great quality, I wish we can have this store in Canada. Shipping was fast, I r... See more
I purchased for the 5th and 6th year in a row my annual children’s wear for my grandkids here in the states and I must say the customer service is always wonderful and a pleasure to work with... See more
Company details
Written by the company
BAMBINIFASHION.COM is a digital children's clothing and lifestyle destination with its headquarters located in beautiful Vienna/Austria. Shipping happiness worldwide, it is the place where the most prestigious brands, the coolest and most up-to-date collections by designers from around the world, as well as sustainable fashion offerings for your little ones blend seamlessly with the most outstanding and personalized service.
Contact info
Leonard-Bernstein-Straße 10, 13 OG. – Saturn Tower, 1220, Vienna, Austria
- +43-1512896218
- hello@bambinifashion.com
- bambinifashion.com
3.8
Great
6K reviews
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Hasn’t replied to negative reviews
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Five Star Customer Service!
I recognize international shipping is a process. I've come to appreciate the immediate response from customer service and their accurate information. The clothes are very nice and all as advertised.
July 8, 2024
Reply from BAMBINIFASHION.COM
Dear Customer,
We apologize for any inconvenience caused. We understand your frustration regarding the missing item.
Please note that the item was sent in a separate parcel as it was shipped from an alternate warehouse.
You should receive a notification with the tracking details shortly. We appreciate your patience and understanding.
Thank you,
Bambinifashion CX team
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5star for you
July 9, 2024
This is 2 times for order via bambini…
This is 2 times for order via bambini it was great app and easy for looking and good price
July 8, 2024
I like the fact that I can receive my…
I like the fact that I can receive my shipments within a very short time of ordering them
July 6, 2024
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Great FREE SHIP
July 6, 2024
I’ve already ordered with…
I’ve already ordered with BAMBINIFASHION.com 7 times and each time was happy about service and the special offers they had and the delivery like a clock both express and standard shipping. Sometimes it’s a little bit strange how prices are changing - from big to lower and the other side but still they provide you with the best offer and nice surprises and gifts. Very pleasant:-)
July 3, 2024
Unprompted review
Reply from BAMBINIFASHION.COM
Dear Susan,
Your feedback means a lot to us as we appreciate you as our customer. We are sorry to hear about your experience. We are giving our best to all of our customers to be happy and satisfied with our services.
We sincerely apologise for the stain on your item. This may have occurred during packing. We would be happy to offer a resolution, kindly contact us at hello@bambinifashion.com and one of our customer support agents will be more than happy to assist you.
Kind regards,
BAMBINIFASHION.COM's Customer Care
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Products are a bit too expensive, but delivery was very smooth
Products are a bit too expensive. However, great quality good. Did International shipping. Very impressed with the shipping / delivery as it was made before the scheduled delivery date.
June 29, 2024
Be careful with the import charges!!
Be careful with the import charges!!! I have ordered items where was clearly written “import fees are included”, when I get to find out later I need to pay the same amount for import fees or my order won’t be delivered. I also payed for fast shipping, but due to import issues order was held for another 2 weeks. The gift didn’t arrive on time, was not a surprice for my friend, and I payed double to get the gift delivered. Not nice to have a wrong indication about this and no clear information.
June 18, 2024
Reply from BAMBINIFASHION.COM
Dear Simona,
Thank you for leaving your feedback.
It is very important for us that our customers are 100% satisfied. We are sorry to hear about your experience.
Kindly note, orders to Macedonia are not subject to DDP (Delivery Duty Paid), which means that taxes and duties are not included in item price, and you will get charged for taxes and duties once your order reaches customs in your country.These charges are determined independently of BAMBINIFASHION and we do not have control over them.
All of this is stated on our delivery page and in our terms and conditions.
Please refer to the following link:https://shop.bambinifashion.com/info/delivery
Please let us know at hello@bambinifashion.com or via WhatsApp at +431512896230 about your experience with us so that we can improve and assist you better in the future!
Kind regards,
BAMBINIFASHION.COM's Customer Care
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Good experience from beginning to end.
June 11, 2024
Great Service
the products delivered are as always top quality
what I really appreciate is, that after some trouble with FedEx, you guys have obviously fixed that! Thanks!
June 17, 2024
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Fast shipping the quality of the…
Fast shipping the quality of the clothes. I just love the service!
June 24, 2024
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