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Bamboo Flooring Co Reviews 

4,195
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the gorgeous natural look, exceptional durability, and remarkably high overall quality of the bamboo flooring options available for purchase. Many reviewers also highlight the wonderfully smooth online purchasing process, helpful team assistance, and reliable delivery services that consistently arrive right on schedule. However, some people mentioned occasional shipping delays and frustrations regarding the specific third-party delivery couriers handling the packages across different regions. A small group of consumers also experienced bothersome problems involving damaged wooden planks upon arrival or incorrect product variations being shipped out mistakenly.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality and beautiful appearance... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting super speedy transit times and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the hard-wearing bamboo... See more

Service

Customers consistently note positive experiences with service, highlighting rapid deliveries and helpful... See more

Order

People report positive experiences with order, highlighting the easy online purchasing process and swift,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is high. We bought the 10mm natural bamboo flooring and it is a lovely colour. The finished floor is beautiful. My husband fitted the floor and says that in one or two place... See more

Rated 5 out of 5 stars

Bamboo is a sustainable material and we have done several eco houses in tiger bamboo flooring and bamboo parquet flooring. Bamboo is 2 x harder than oak and the product is solid wood so can be sanded... See more

Rated 5 out of 5 stars

I've only order half a dozen samples and haven't decided which ones to order, but if the box of samples and the speed at which they were delivered is an indication of the service and quality, then I'm... See more

Rated 5 out of 5 stars

Always replying to the emails ..just some guy over the phone wasn't very pleasant to talk too as his answers were always short and blunt didn't seem like he really want to appreciate that you are inte... See more


Company details

  1. Flooring Store
  2. Flooring Contractor
  3. Wood and Laminate Flooring Supplier
  4. Wood Supplier

Written by the company

The Bamboo Flooring Company, established in 2004, is a UK distributor and retailer based in Leicestershire. The company supplies solid, strand-woven, and engineered bamboo flooring, alongside Hempwood, matching profiles, and general wood floor care products. As a direct importer, the business serves residential and commercial markets across the UK mainland. Our extensive product range includes solid, strand-woven, and engineered bamboo flooring, alongside innovative Hempwood® options. We provide various installation profiles, including Tongue & Groove and Uniclic® systems, available in distressed, matt, and satin-matt lacquered finishes. To complete your installation, we stock compatible underlays, solid bamboo profiles such as skirting and stair nosing, and adhesives from trusted brands like Sika and Elka. For long-term maintenance, we supply general wood treatments from Bona. We offer free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our 1300ft² warehouse, free flooring samples, and a price match guarantee. Many of our bamboo products carry full 100% FSC® certification (FSC-C109654). Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(4,195)

248 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful product

The quality of the product is high. We bought the 10mm natural bamboo flooring and it is a lovely colour. The finished floor is beautiful. My husband fitted the floor and says that in one or two places the instructions could be a bit more comprehensive. The straight forwarded sections of the floor are easy to fit but an older house, like ours, requires some skill to fit the nooks and crannies. Your tools need to be up to the job. Delighted with the end result. Delivery was super speedy.

September 1, 2026
Rated 4 out of 5 stars

Great quality wood flooring

Great quality wood. I have bought from bamboo flooring 3 separate times now. Perfect for fitting and extremely hard wearing and aesthetically pleasing. Only 4 stars as delivery by palletline does not allow for being wood into house only driveway or garage. This means elderly people need to hire someone to move to house for climatisation before fitting can be done

September 1, 2026
Rated 5 out of 5 stars

Excellent customer service

Everyone was friendly, helpful and attentive. They all seem happy to be working for the company. Resolved minor problem over delivery arrangements for separate orders from Bamboo & Ambience and refunded the delivery charge.

August 25, 2026
Rated 5 out of 5 stars

Good service and flooring

Good service - they answered my questions on the phone so that I understood exactly what I needed to know. Good quality flooring. I'm really happy with both the flooring and the company.

September 29, 2025

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