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See what reviewers are saying

Rated 5 out of 5 stars

Thank you sooo much Simon for your experience, patience and great work! Thanks for utilising my old TV Brackets rather than the new one. Thanks for not minding having myself and kids watching... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Simon for patiently installing my tv, I am very grateful for the time you spent with me.

Rated 5 out of 5 stars

Simon seems to understand because I’m a deaf customer I have a hearing friend in WhatsApp who signed me if I don’t understand anything! We were in conversation should not a problem at all! He recommen... See more

Company replied

Rated 5 out of 5 stars

Simon was fantastic, arrived on time and the process was quick with no hassle! Made a neat job with the wires behind the tv and guided us through how to use the tv. Also wore protective covers over s... See more

Company replied

Company details

  1. Telecommunications Contractor
  2. Telecommunications Engineer

Written by the company

We are a national installation company for Audio Visual, Aerial + Satellite, CCTV + Alarms, WIFI and 4G Broadband installations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great problem solver

Following switchover by BT to Digital Voice I have been without landline or wifi access in my (garden) home office despite numerous calls to and visits from BT/ Openreach engineers.

This company solved the [problem within a week of my enquiring, connecting (invisibly and neatly) a lead from hub to office. Quick, efficient, neat and tidy and cost less than I expected.

August 10, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

We are pleased you're so happy with our services! If we can assist you again in the future please don't hesitate to get in touch! Thank you for your review

Rated 5 out of 5 stars

Thanks Simon! Great work

Thank you sooo much Simon for your experience, patience and great work! Thanks for utilising my old TV Brackets rather than the new one.

Thanks for not minding having myself and kids watching you as you worked your magic removing my old TV and installing my new tv!

You proactively brought installation date forward to match TV delivery and helped get call centre to add my tv removal when Currys missed it off.

Great guidance and great work.

August 6, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

This is exactly the standard of service all of our engineers aim for! Thank you for taking the time to leave us a review we are glad to hear you're happy with your experience

Rated 5 out of 5 stars

Spot on service

Kept to time. Gave suggestion to mounting bracket and had it fitted in to time. Great chaps

August 5, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Thank you for your review!

Rated 5 out of 5 stars

Simon stayed in touch with us to inform…

Simon stayed in touch with us to inform us of his time of arrival, and did an excellent job, very helpful and polite
Thank you

July 29, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

We're so pleased you were happy with our services! Customer satisfaction is most important to us. Thank you for your review

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Rated 5 out of 5 stars

Simon Clark of Banbury Group -TV installer

Simon Clark of Banbury Group installed our TV for us today. Simon arrived on time as we expected. He is very friendly, polite, professional and did an excellent job. We couldn’t rate him highly enough and would be very happy to recommend him to any of our friends.

Mrs P Cairns

July 20, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Thank you for your review, we will be sure to pass on your kind words to Simon!

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Rated 3 out of 5 stars

Purchased Samsung One Connect Box TV

Purchased Samsung One Connect Box TV, so complicated to set up.
Simon made it look easy but that's because he is a professional and you definitely need a professional for these types of tv.
Purchased to make life easier for my 94yr old father who's seriously sight impaired, finding it difficult to see/use a remote control the voice control perfect.
FreeSat box removed, tv tuned into FreeSat channels and voice control set, thought great !!!!
Simon left, not long after we realised can't record, pause or play live TV so still needing help.
Some suggestions/advice would have been appreciated as we're left with FreeSat, voice control but no way to record, pause or play live tv !!!!
£70 is a lot for half an hours work when more has to be done to achieve what is needed for my father from this tv, so I'm disappointed.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great job

Great job. Clean and quick, with two very good technicians. I'd definitely recommend them and you can't say better than that.

May 14, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Our engineers always aim to provide the best service possible. Thank you so much for your review!

Rated 4 out of 5 stars

Very professional and prompt service…

Very professional and prompt service managed to get an earlier appointment due to cancellation. Would recommend them in the future.

May 13, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Many thanks for your review. We always strive to provide the best service possible.

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Rated 5 out of 5 stars

TV Aerial installation

Simon checked my aerial signal and opted to install a new one, he did a brilliant job, fast and clean.
Definitely recommended.

May 12, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Thank you so much for your kind review. We will be sure to pass on your kind comments to Simon :)

Rated 5 out of 5 stars

Quality fitting and TV set up

Good advance notice, arrived on time, quick, efficient and tidied up. Explained everything clearly and answered our questions. Could not be better.

May 11, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

We are so pleased to hear that you were happy with our service. Customer satisfaction is really important to us.

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Straight on with the job, no fuss, very clean

May 7, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

We aim to make things as simple as possible for you! Thank you for leaving a review

Rated 5 out of 5 stars

Excellent work

Excellent work, not only installed TV but made suggestions to hide cables sleekly.

May 5, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Thank you for your review!

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Rated 5 out of 5 stars

Excellent service

Excellent service. Perfectly positioned and aligned the TV. Very happy.

April 30, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Thank you for your review!

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and explained exactly what he was going to do,checking to make sure that I was ok with everything. Made minimum amount of mess which he cleared up .

April 29, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

We always ensure that the customer is happy with everything before going ahead! Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

The whole service we received was first class… Thank You.

The whole service we received was absolutely brilliant… Thank You.

From the initial booking call up to and including Simon coming to install our aerial the service we received was first class. Simon made sure all the work was completed to a high standard, whilst also ensuring at every step of the installation that we were happy with what he proposed & what he actually delivered. Thank you for going the extra mile it is very much appreciated.

April 25, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

We're happy to hear how pleased you are with our services Thank you for taking the time to leave a review!

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