BANBURY GROUP Reviews 

85
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thank you sooo much Simon for your experience, patience and great work! Thanks for utilising my old TV Brackets rather than the new one. Thanks for not minding having myself and kids watching... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Simon for patiently installing my tv, I am very grateful for the time you spent with me.

Rated 5 out of 5 stars

Simon seems to understand because I’m a deaf customer I have a hearing friend in WhatsApp who signed me if I don’t understand anything! We were in conversation should not a problem at all! He recommen... See more

Company replied

Rated 5 out of 5 stars

Simon was fantastic, arrived on time and the process was quick with no hassle! Made a neat job with the wires behind the tv and guided us through how to use the tv. Also wore protective covers over s... See more

Company replied

Company details

  1. Telecommunications Contractor
  2. Telecommunications Engineer

Written by the company

We are a national installation company for Audio Visual, Aerial + Satellite, CCTV + Alarms, WIFI and 4G Broadband installations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

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Rated 5 out of 5 stars

A positive experience

The engineer, Simon, was polite and courteous. In addition he was sensitive to my situation having lost my husband last year. He got the work done with the least amount of disruption which I appreciated.

April 14, 2022
Unprompted review
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Reply from BANBURY GROUP

We are pleased to hear of your experience with Simon, and we send our condolences. Thank you for your review

Rated 3 out of 5 stars

came when they were supposed to

came when they were supposed to, quick & 2 really nice blokes but feel I cannot rate the actual company higher as they did not remove old aerial & the price was exorbitant!

March 24, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for your constructive feedback

Rated 5 out of 5 stars

Superb customer service and work from Ade

Ade came to help my mum and I with signal issues for our new BT tv. He was incredibly friendly and helpful from the start which was brilliant for my mum. He pulled out all the stops to make sure we had the best experience and results possible and can't thank him enough for his work.

March 20, 2022
Unprompted review
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Reply from BANBURY GROUP

We are so pleased to hear this, thank you for your review!

Rated 5 out of 5 stars

Fantastic customer service from Ade

Fantastic customer service from Ade. He gave us alternative ideas for location of aerial and cable route and then carried out the work with no issues. Also a lovely guy!

March 17, 2022
Unprompted review
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Reply from BANBURY GROUP

We're please to hear you had a pleasant experience! Thank you for your review

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Rated 5 out of 5 stars

He was on time and even was good enough…

He was on time and even was good enough to wait for me as I had to unexpectedly collect my daughter from school. He was friendly, polite and professional and I would highly recommend

March 15, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for your review!

Rated 5 out of 5 stars

Simon installed the TV on the wall he…

Simon installed the TV on the wall he was very professional about it all and explained all about the TV itself. Very nice man

March 15, 2022
Unprompted review
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Reply from BANBURY GROUP

We are pleased to hear of your experience with our engineer! Thank you for your review

Rated 5 out of 5 stars

TV Installation

Ade from the Banbury Group came to install our new television he fitted it on the wall and we have to say that he went above and beyond with the service that we received. We will recommend him to everyone especially to all our friends and family.

March 14, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for leaving such lovely feedback! This level of service is exactly what we aim to provide to our customers

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Rated 5 out of 5 stars

Great Service

Ade, came round and was very helpful, tidy and a great communicator. I would definitely recommend….

March 14, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for your review!

Rated 5 out of 5 stars

Superstar performance

Superstar performance, such a nice guy.
Very happy, new aerial installed without fuss. TV working better than it has for years.

Thanks Aide

March 10, 2022
Unprompted review
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Reply from BANBURY GROUP

We are pleased you had a good experience with us. Thank you for leaving such lovely feedback!

Rated 5 out of 5 stars

Ade came to install my aerial this…

Ade came to install my aerial this morning and he was absolutely brilliant! He was very efficient, tidy and also very funny. He made me smile! Thank you Ade…..

March 9, 2022
Unprompted review
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Reply from BANBURY GROUP

We are pleased to hear of your experience with Ade, he always tries to put a smile on our customers faces! Thank you for your review

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Rated 5 out of 5 stars

Ade attended to installing our new 65…

Ade attended to installing our new 65 inch Sony. He is very polite, friendly and efficient. Excellent job well done. Well done to Banbury employing brilliant people like him.

March 8, 2022
Unprompted review
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Reply from BANBURY GROUP

Its great to hear how pleased you are, we do aim to hire the best! Thank you for your review

Rated 5 out of 5 stars

Simon was absolutely incredible

Simon was absolutely incredible. Really professional and even set up our new tv for us as well. Will be using again for sure in the future. Brilliant service

March 5, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for your lovely feedback! We hope to see you again!

Rated 5 out of 5 stars

Excellent service

Simon was superb, very professional, friendly, knew exactly what needed to be done, and obliging to our needs. Would absolutely use him again!

March 3, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for your review!

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Rated 5 out of 5 stars

Aerial fitting

Had an aerial fitting booked. The company from start to finish had amazing customer service! The lady on reception called and kept me up to date and they was easy to get hold of when I needed to make a change to the appointment! Super easy to do business with!
Ade fitted the aerial and he was amazing! Did a great job, helped us set up the tv afterwards and went above and beyond to make sure the job was done right!
Highly recommend them, great to have good people at the company!!

March 2, 2022
Unprompted review
BANBURY GROUP logo

Reply from BANBURY GROUP

Thank you for sharing your experience with us it's lovely to see how pleased you are as this is exactly what we aim for!

Rated 5 out of 5 stars

Install wall bracket & TV

Ade installed a wall bracket & TV for me today. He phoned in advance to let me know what time he thought he would be arriving at. Friendly guy, worked quickly & efficiently. Happy with the result & would highly recommend.

February 28, 2022
Unprompted review
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Reply from BANBURY GROUP

Thank you for leaving a review, our engineers try to give the best experience with us possible

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