Bank Millennium Reviews 257

I can recommend - easy to open account

I use Bank Millennium in Poland and I’m very satisfied. The mobile app is clear and easy to use, and I can manage my account, transfers, and bills quickly. Everything is well organized and saves a lot of time.

I had a great experience opening a new account at the Galeria Echo location in Kielce today. It was a great pleasure meeting Agata Rutkiewicz - she was very helpful and knowledgeable. I really wanted to extend my thanks to her for the wonderful service she provided to me and my nephew today.

invested 25k in bank's offer with 4.99%-29.99% return. the investment increased over 40% yet they paid me 3.4%. daylight robbing

1) Customer service is atrocious. In the bank in Warszawa, they barely listen to you and do not offer clear information.
When my card was stolen and the thief started doing a spending spree, millennium did not block the card when the suspicious transactions were taking place. I on the other hand ended up being under investigation, having to do a survey over the phone to see if I deserved getting my money back. After explaining the situation I was told to wait 15 working days. Note to Millennium: do what Barclays Bank does, and just REFUND SOMEONE if they are VICTIMS OF FRAUD.
3) The thief was allowed to make payments using my card. I unfortunately was blocked from even doing a normal bank transfer.
4) This bank also takes charges for every function under the sun. Every month, they take from the account.
Just do not bother having anything to do with this Bank.

the bank essentially robbed me of 7.5pln because they decided to be as unclear about fees as possible during a transfer from my savings account to my debit card

The worst bank for foreigners. My wife from Vietnam who lives legally in Poland was told that they don't serve Vietnamese people! You can feel there like in 1930s Germany or 1950s south US having different skin colour. She had all the documents, residence card and everything but they didn't even want to see it and told us that's the bank policy not to serve Vietnamese people. I asked why their customer service told us to come to the branch and there will be no problem. We got a reply that customer service are not allowed to tell foreigners that they cannot open the account... Disgusting and racist.

I can not access app or website for 3 days now.

my card was charged, but i blocked it days before. The chat person says it was my fault for giving the card data. I blocked the f card days before the charge.

Customer service level is super low.
The employees are very unfriendly, incompetent and they are not helpful at all.
Went to the branch to update my passport as the previous one expired.
When I showed my passport to the assistant he told me that he needs the old one to verify me and without the old one he is not able to do it. I told him that the old one is not existing anymore as I have a new one and asked him how should I show him the old one, is this a joke? After repeating this several times he went away and spoke to someone and then accepted it.. At least I thought he did as he also made a copy of the passport. I went home and after a while I noticed that I still get the exact same notification from the bank that I need to update my ID documents as the one which is registered in their system is expired.
My overall experience is very bad with the.. They just fool the customers. I can see that they are not willing to work properly, bored with their work but most probably with their life in general as well and hate foreigners too. I noticed this everywhere not only in Millennium.. Well done Poland!👏

I had a joint bank account with my grandma.. they convinced my grandma to open a separate account to transfer her 50k over. Grandma got unwell and passed away. I went to the bank to sort out the money and found out that they have targeted my vulnerable grandma by getting her to invest into a new account with "interest" and no one contacted me as the joint bank account holder that this was happening!!!!!

This bank is the absolute worst and evil.

They prey on vulnerable people.

My mum had to come from.overseas to go to this silly bank and get a lawyer and pay all these extra fees to get her mum's money back.

It took over a month for the money to arrive back in the my account and then when it comes to seeing how much was returned. There was a loss of 2k, what???!!! So this money was transferred in the intention of gaining and instead of had a loss.... Interesting.

Scammers scammers scammers!!

So I finally got the money in my millennium account and when it came to be transferred it out they charged me money for the transfer, yet again!!! And then they blocked my account, called me and asked all these questions why I'm transferring the money and whether I have been contacted by a financial advisor to move this money away.

Lawyers would have a field day with this company. There are no words how disgusting this company is.

They only attend to Polish citizens in issues that needs bank help such as fraud, if you are a foreigner it’s as good as not reporting

Completely stopped me accessing my bank account because my passport expired and due to the BREXIT fiasco the new one was delayed in the post. Thus forced to use online banking app, but because I suddenly had an out of date passport, my Pesel was also invalid? And the app stopped working. I have new documents, but the smartphone app has not ever worked properly, and I keep the account because I can't be bothered to wait in a huge queue for an English speaker to cancel it.