The Bank of Electronics Reviews 

202
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging, noting that authentic electronic items arrive quickly in pristine, brand-new condition. Many consumers also highlight the helpfulness of the support team and the great convenience provided by the cash-on-delivery option. Furthermore, buyers mention that pre-sale queries are answered patiently, instilling strong confidence before making a purchase. However, some reviewers were not happy with delivery problems, mentioning delayed shipments, tracking difficulties, or missing packages. A few other people also felt frustrated when encountering unexpected issues with incorrect items or unsatisfactory customer service responses.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction as people received genuine and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items are securely packaged and... See more

Service

Consumers find service to be positive, highlighting seamless delivery, fast shipping, and helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in immaculate... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product detail : insta360 x4 This is the first time I'm purchasing from BOE. But they didn't break my trust, based on the availability they sent the part safe & fast. No damages, No issues, workin... See more

Rated 5 out of 5 stars

Really value for money product as the specifications as per my requirement match. The Bank of Electronics provide a wide range of authentic electronic gadgets which are in top notch condition as well... See more

Rated 5 out of 5 stars

One of the best experience with The Bank Of Electronics. It is a genuine firm who is supplying product in effordable prices. I recently purchased MI Band 9. Go for it with out second thought.

Rated 5 out of 5 stars

5 out of 5 stars Ordered a PS5 pro for around 83K, just before the price hike. They confirm the order with a follow up call and all the shipping details are shared with emails. Opened the box... See more


Company details

  1. Electronics Store

Written by the company

Reservoir of the most wanted inventory. While we sell, we ensure that you get the best quality products at the lowest prices. And then while shipping your products, we ensure that utmost care is taken in their packaging - so that the products reach your doorstep in perfect condition


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(202)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Best experience, trustworthy

Product detail : insta360 x4
This is the first time I'm purchasing from BOE.
But they didn't break my trust, based on the availability they sent the part safe & fast. No damages, No issues, working fine.
In the store I done the verification and activated the device there itself then i paid they also ok with that.
And they clarified my all doubts and they did the follow-up, they are very supportive.

January 22, 2026
Rated 5 out of 5 stars

MI Band 9

One of the best experience with The Bank Of Electronics. It is a genuine firm who is supplying product in effordable prices. I recently purchased MI Band 9. Go for it with out second thought.

January 16, 2026
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Rated 5 out of 5 stars

Genuine products

Packing was so gud and i was bit sceptical about will i receive genuine, will i receive sealed one but its genuine and brand new with excellent packaging, bindly we can buy

January 9, 2026
Rated 1 out of 5 stars

I don't get the product and it shows…

I don't get the product and it shows delivered on your website

January 5, 2026
The Bank of Electronics logo

Reply from The Bank of Electronics

Dear Customer,

As per the order status, you had selected Delhi store pickup, and the order was successfully delivered to our Delhi store. We have tried contacting you multiple times to arrange collection from the store, but we did not receive any response or update from your side.

We sincerely apologize for any inconvenience you may have faced regarding this matter.

Rated 1 out of 5 stars

Disappointed - sent used, 2nd hand item

I spoke to Gautam - he said 'open box' item means opened, but unused. So, agreed to buy

I recvd. a dirty, used piece - packaging inside was torn; the warranty and quick start guide was missing. A second hand, used piece is not worth more than Rs. 3000. They charged 6500. Totally cheating customers!

December 29, 2025
The Bank of Electronics logo

Reply from The Bank of Electronics

Dear Customer,

We would like to clarify that all open-box items are thoroughly checked by our QC team before dispatch. These units are unused and fully functional. It appears that in this case, our QC team may have missed cleaning the device properly before shipping, for which we sincerely apologize.

For your reference, the price of a brand-new unit is ₹10,000, and the amount you paid (₹6,500) is a fair and significantly discounted price for an open-box product.

However, if you are not satisfied with the product, we completely respect your concern and are ready to accept a return and resolve the issue promptly. Please let us know how you would like to proceed.

We regret the inconvenience caused and appreciate your understanding.

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Rated 1 out of 5 stars

Battery dies instantly

Battery dies instantly

November 21, 2025
The Bank of Electronics logo

Reply from The Bank of Electronics

Dear Customer,

Please share your order reference number with us via email so that we can assist you further. You may also mention your concern in the same email, and our team will review it and get back to you at the earliest.

We regret the inconvenience caused and appreciate your understanding.

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Rated 5 out of 5 stars

It was quick and genuine

It was quick and genuine
I received proper instant reply about all queries I opted for store pickup as I was buying from this website for the first time but after receiving the package it developed enough trust that I can order directly to my address the next time

November 19, 2025
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Rated 5 out of 5 stars

Really value for money product as the…

Really value for money product as the specifications as per my requirement match. The Bank of Electronics provide a wide range of authentic electronic gadgets which are in top notch condition as well as the delivery of products under COD is also smooth and hassle free.

October 25, 2025

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