Bankonbet Reviews 

332
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

i play with so much money and never not pay if u winn money always make samting and u not get your money not play this bankobet just scammer

Company replied

Rated 4 out of 5 stars

To be honest, the start was rough. I registered mostly for the sportsbook because the odds on Premier League were slightly better than my usual site. Placing bets was smooth, no issues there. But when... See more

Company replied

Rated 5 out of 5 stars

A lot of platforms lag when you’re trying to catch live odds, but this one held up perfectly during the recent tennis finals. I was able to place all my bets smoothly without the markets locking up co... See more

Company replied

Rated 1 out of 5 stars

This company refuses to pay your winnings despite contacting them several times and asking whats going on. They just wait for you to hit that cancel button on your withdrawal. "3 days" processing time... See more

Company replied


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2.4

Poor

TrustScore 2.5 out of 5

332 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

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2.4

All reviews

(332)

126 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid, known scam.

This is a known scam. I have 4k stuck in Rabona. Account closed, support does not respond, no place to complain. Licensed in Curacao that wont help.

Stay away, I wish I read review like this before losing my money.

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

KEEP AWAY!!!!!!!

KEEP AWAY!!!!!!!! After winning 1.3k they refused to verify my account and pay up my earning for over one month. Their scamming customer support is useless and just repeats the same nonsense info every single day.

November 10, 2023
Unprompted review
Bankonbet logo

Reply from Bankonbet

Αγαπητέ πελάτη,

Σας ευχαριστούμε που αφιερώσατε χρόνο και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας θέσατε υπόψη μας την απογοήτευσή σας.

Ζητούμε συγγνώμη για την αναστάτωση που σας προκαλέσαμε και λυπούμαστε που η εμπειρία σας στο παιχνίδι στην πλατφόρμα μας δεν ήταν θετική.

Κατανοούμε πλήρως ότι η παροχή εγγράφων μπορεί να είναι μια άβολη πρακτική για τους πελάτες μας, αλλά ως Διεθνές Καζίνο πρέπει να επιβεβαιώσουμε την ταυτότητα κάθε πελάτη και να διασφαλίσουμε ότι κάθε λογαριασμός είναι συμβατός και συμμορφώνεται με την ευρωπαϊκή νομοθεσία για την καταπολέμηση του ξεπλύματος χρήματος.

Για το σκοπό αυτό, ζητάμε από τους πελάτες μας να διαβιβάσουν έγγραφα, δεδομένα ή πληροφορίες από επίσημες πηγές και αυτό μπορεί μερικές φορές να οδηγήσει σε επιβράδυνση της διαδικασίας ανάληψης. Όλες οι λεπτομέρειες περιγράφονται στους Όρους και Προϋποθέσεις μας, τους οποίους όλοι οι παίκτες συμφωνούν κατά την εγγραφή τους στο καζίνο.

Επαναλαμβάνοντας τη λύπη μας σχετικά με τη μη θετική εμπειρία σας, σας υπενθυμίζουμε ότι αν πιστεύετε ότι χρειάζεστε περαιτέρω βοήθεια σχετικά με την αναφορά σας, μπορείτε να επικοινωνήσετε με την Υπηρεσία Υποστήριξης μέσω Live Chat (ενεργή 24 ώρες την ημέρα, 7 ημέρες στις 7) ή μέσω e-mail: support@Bankonbet.com παρέχοντας όλες τις λεπτομέρειες που θεωρείτε ότι μπορεί να είναι χρήσιμες σχετικά με το πρόβλημα που αντιμετωπίσατε.

Σας ευχαριστούμε για τη συνεργασία σας.

Η ομάδα της Bankonbet.com

Rated 1 out of 5 stars

Absolut garbage casino !

Absolut garbage casino !

this casino will do all just to cause you further gambling disorder and never pay out so in all cases you will be a loser even if you reached a considerable winnings. Imagine that if you self exclude yourself all reached winnings will be voided and you will be only allowed to get the last deposit refunded which is pure unethical and unfair + their customer support employees are only stupid and unexperienced like i was talking to different ones over 7 times and no one could provide a solution to safeguard the funds even by conveying the feeling that i'm struggeling with such a huge balance and can't avoid temptation and like i'm down 15k in one round and like really i needed the support but the answer was we can do nothing for you and the vip manager doesn't seem to be responsive where till nowadays i didn't get a reply from him. So if you have been a victim too you could check our community on reddit check out on Reddit: RabidiNV_Victims. Together we could bring an end to this phenomena

October 31, 2022
Unprompted review
Rated 1 out of 5 stars

Stay Away if u Can

they wont add your deposit... its been 6 days ... they keep telling same excuses (that their financial department looking into it)

You Want to loose your money.... Go ahead with them

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

They charged my card for deposit but I never got the money to play with.

They told me to wait for a refund, nothing had happened. The support team is the worst kind of people. They dont respond to messages, they close the chat on u, they will log u out.

And now they are telling me that i need to contact my bank for the deposit. Worst casino ive ever used.
Never ever use this website.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, deposit,claim bonus,play,🤣🤣🤣what a load of bo11ox,more like deposit,try to claim, excuses on why u don't receive bonus offer u another sh1ty bonus that won't work 🤣🤣🤣 customer service are a bunch of spastic,I only got done for 20 euro before I had a problem with the site,

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP

DO NOT SIGN UP, ITS A TRAP!

this site has ripped so many people off including myself. I refuse to let it take off anymore people reason being for stating this review.

Withdrawn my winnings on @BankOnBet just to see it not progress. It says 2-3 days on site, I hadn’t received anything in weeks.

I was then confronted with excuses of why it didn’t clear just to keep trying for it not to clear many attempts failed by live chat shutting down midway through chat

Honestly so S H I T. if you wanna get ripped of go casino

May 16, 2023
Unprompted review
Rated 3 out of 5 stars

Deposit after deposits

Up-date; May 24th; I haven't play here for a couple of years. Bankonbet is a Curacao Gaming site that has decent game plays, they had the worst odds, game plays, and payouts, this site has improved. If they change their within 3 day withdraw T&C waiting policy, which is 4 days and their logging out, they just might have a better reputation. Their not at a 5 star experience yet! There are a lot of gaming sites that withdraws are in minutes or within an hour/s. Players don't won't to wait days to receive funds from a withdraw! The live chat has improved and not ignorant or rude anymore. They get 2 more stars for improvements, but that could change to decrease or increase.

March 3, 2023
Unprompted review
Rated 1 out of 5 stars

I won $1000 and was told i was due to…

I won $1000 and was told i was due to receive the money in 3 days 3 turned into 8 and the emails were the same even after requesting the information to follow upnwith the company directors and have emailed 7 star members for assistance but never heard back their gaking license is also fake

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM CASINO NO PAYOUTS!!!!! AVOID AVOID AVOID

This casino site is a complete scam, run by Macedonian scammers!!

DO NOT DEPOSIT ANY MONEY

THEY DO NOT PAY ANY WINNINGS

THEIR TERMS AND CONDITIONS ARE CRIMINAL

REPORTS ARE CURRENTLY BEING SENT TO GAMING COMMISSIONS IN THE UK AND IRELAND TO PREVENT TRADING IN THOSE COUNTRIES.

February 20, 2023
Unprompted review
Rated 1 out of 5 stars

They offered 100% reload bonus to me…

They offered 100% reload bonus to me with email. I reloaded but after wagered deposit they said you cant het that bonus. So they send spam and scam emails to customers, promise bonuses but then you dont even get it. Scam site, be aware!

February 7, 2023
Unprompted review
Rated 1 out of 5 stars

Withdrawals takes ages!!!!

Withdrawals takes ages!!!!

my withdrawal of last year's December hasn't been paid yet....they look like scammers!!!

They request documents of all types...and assume they are too busy.

December 17, 2022
Unprompted review
Rated 1 out of 5 stars

casino to flee I relayed two deposits…

casino to flee I relayed two deposits of 160 euros never received on the player account I contact the chat he constantly gives me supporting documents that I provide tells me that this is not enough and always asks for more I ask to speak to the financial department he almost never responds wait 1 week to get answers still pending and fighting to receive my deposit

January 3, 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE BE AWARE OF BANKONBET.COM

PLEASE BE AWARE OF BANKONBET.COM!

Our interactions with Bankonbet affiliates
and how they are stalling our affiliate commission of around €18,000.

We are a iGaming affiliate network and we started our cooperation with
Bankonbet/Bankonbetaffiliates on the 26.7.2022.

We got referred to speak
with them through a master affiliate who had met them at a conference.
A skype group was quickly made and we had the honor to get both the CEO and CFO of
Bankonbet in our group chat.

Mario, CEO & Daniel, CFO, were really friendly at the
start and helped us quickly to get our accounts setup for the promotion.

The goal was to bring up 500 ftds in a few months timeframe.

2nd of August CFO wrote : we doing a good job,also big thanks to all of you!
4th of August CFO wrote : hey hey, i will do calculations of all accounts,but 003, i
mean its 100% clear that some players are fraud...we will need to discuss a solution,after we have exact numbers.

When we started the promotion they had listed an Estonian license logo on
Bankonbet.com, but a few days after we noticed it disappeared from their site, we
asked them about it and the answer came.

8th of August CEO wrote: As far as I know we don’t have this license.
This made our alarm bells ring.

17th of August we wrote: How about the first payment - so we know everything
is working like it should?

CFO wrote: we are sorting everything at time, but i cant tell you a time frame.

23rd of August CFO : We need to verify all of the affiliates. So can you please sent
us id + proof of address from each account. Thanks Sent it please to my email
XXX CFO: Our sec.dep asked for this.

We sent the needed documents quickly and also went through the account they
claimed to be "fraud" We told them we can leave the CPA commission unpaid from
that promoter - we know our traffic is not fraud, so we told them they could remove
the accounts they thought were fraudulent just so we could receive the money
we’re owed.

We confronted them regarding the payment many times.
13th of September CFO wrote : There is nothing i can do, to speed this up,as final
decission has the security department You don't need to contact me every day, i
will mail you asap i have some infos for you.

After this we contacted B2B lead at Soft2Bet, Soft2bet is Bankonbet’s platform
provider.
We had a phone call with the manager, he understood the issue and promised to push Bankonbet to send the payments. He also claimed that there is no KYC needed for Bankonbet affiliates, and they do not have a Risk department. So we have proof that anything the CFO Daniel told us in chat is not true.
Has anyone else had issues with Bankonbet? Please contact us at rggnetwork.com to tell us your story.

Bankonbet company is based
in Macedonia, here is their address. Alians Konsulting DOOEL Ul. Karl Hron Br 14
Skopje 1000, Gazi Baba

July 26, 2022
Unprompted review
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