Bankswitching Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't assume your DD will continue to…

Don't assume your DD will continue to work!
In September of 25 I switched from bank A to Bank B. Bank A confirmed the a/c was closed & Bank B sent a written confirmation that all my 'Payment' arrangements including a DD for the DVLA had been transferred.
In February 26 DVLA advised that my DD had been successfully set up for payment in early March 26, but fortunately I noticed the details specified Bank A. I tel. bank A who confirmed Bank B had transferred all payments so I rang bank B who were equally adamant that all the recipients of DD's had been informed of the DD change in sort no. & a/c number.
The next day I rang the DVLA & here is the sting:
DVLA WILL NOT ACCEPT INSTRUCTIONS FROM BANKS, EVEN WITHIN THE SWITCHING AGREEMENT, TO UPDATE THEIR DD.
Everyday we read of people convicted via the Single Justice Procedure (SJP) because by the time somebody realises the problem it is too late & SJP does NOT look at mitigating factors.
My reading of this incident is that: "BEING INFORMED OF A NEW DD DOES NOT MEAN IT HAS BEEN ACCEPTED, OR WILL BE ACTIONED!

February 19, 2026
Unprompted review
Show reviews in all languages. (2 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look