The pricing and range is good. Communication, not so. First, they are based overseas somewhere and have poor English, so they don't understand simple instructions. Second, you communicate with a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good value, and their website is easy to use from designing to finished product. Doesn't work well during winter mornings or when it rains for car/shop windows, where you need to see through to the o... See more
Company replied
What an amazing experience! I created , with your help, 10 aluminium signs, saved them in My Designs and then went to checkout in no time at all! The design models were a great variety and I used my... See more
Company replied
I wanted tent banners for my massage business, but the costs for local print services were exorbitant. Using BannerBuzz I was easily able to create a tent card template using my own logo within 15 min... See more
3.2
Average
116 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
they gave great help
July 23, 2024
Unprompted review
Reply from Bannerbuzz
Thank you, Katharine, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
A very easy ordering process.
A very easy ordering process.
The ordering system works brilliantly & makes the whole process so easy.
I will definitely return.
July 17, 2024
Unprompted review
Reply from Bannerbuzz
Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This company is very easy to order…
This company is very easy to order from. The process is efficient and prices are great.
July 15, 2024
Unprompted review
Reply from Bannerbuzz
Hey Joanne! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good product offered at highly…
Good product offered at highly competitive prices. Happy customer. Shipping could be faster though.
June 24, 2024
Unprompted review
Reply from Bannerbuzz
Hello David, thank you so much for your feedback! We're delighted to hear that you appreciate our pricing and happy with the product. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Better Customer Experience
Better experience with you guys than we have found elsewhere. Great job!
June 17, 2024
Unprompted review
Reply from Bannerbuzz
Hey Alex! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
DO NOT BUY!
DO NOT BUY!! We placed an order on the very clear condition that delivery would be no later than a specified date and was assured that as long as we paid for priority shipping they would arrive on time. But of course they didn't arrive on time (3 days later), so we had a trade show booth with no signage. Called their 'support' but was just repeatedly read the script that says 'our policy is that 89% of orders arrive on time'. No refund or compensation of any kind. Shop somewhere else!!
June 3, 2024
Unprompted review
Reply from Bannerbuzz
Dear Steve, we deeply apologize for any inconvenience caused. As per the call conversation, our team mentioned that selecting priority shipping does not guarantee on-time delivery; there might be a delay of +1 business day. This information is also provided on the website cart page alongside the priority shipping option. Your product was delivered within the specified shipping timeframe. Rest assured, our team is already in contact with you and will provide the best possible resolution.
Easy to use design tool
June 10, 2024
Unprompted review
Reply from Bannerbuzz
Hey Paul! We're pleased to know that you found our design tool user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Exactly as advertised
Exactly as advertised, upgraded the sharpness and quality of the design I provided at no extra cost at all. Very happy with the vinyl stickers I got made, even ordered some more
May 30, 2024
Unprompted review
Reply from Bannerbuzz
Hey Dazza! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Doesn't work well during winter…
Good value, and their website is easy to use from designing to finished product.
Doesn't work well during winter mornings or when it rains for car/shop windows, where you need to see through to the outside. Water droplets form in the small perforate holes making it impossible to see through the glass windows. Have to use a window squeegees wiper to remove the water droplets to see through the glass. Not sure if this undesirable effect is normal for this kind of perforated material,
June 29, 2023
Unprompted review
Reply from Bannerbuzz
Hello Ty, thank you for reaching out to us. We apologize for the inconvenience caused to you with the product received. As per your concern, rain affects the visibility of perforated signs because water droplets accumulate on the surface, disrupting the one-way vision effect created by the perforations. Your concern has been passed on to the relevant team, who will reach out to you shortly to address it.
Waste of time and money
Waste of time and money. I did not realise they are based in India, they pretend to be Australian. Shipping was a nightmare and now I won't have the poster in time for the event it was purchased for so a complete waste. Customer service was useless and could not do any thing to rectify this. Not sure about the quality of the product as I haven't received it yet.
March 14, 2024
Unprompted review
Reply from Bannerbuzz
Greetings Emma, we extend our sincerest apologies for the inconvenience you've encountered. While we strive to maintain cost-effectiveness through global sourcing, we empathize with your situation. Based on the latest information, it appears you've retrieved your package from the nearby FedEx location. We regret any inconvenience caused by the initial delivery hiccup with the carrier. Our utmost priority is ensuring your satisfaction, and we trust you've now received your package intact and ready for your event. Be assured, the quality of our products remains unparalleled. We stand ready to provide any further assistance you may require.
Service & Assistance
Called discuss the best Product(s) to use to achieve what I wanted to be printed for my shop door sign. Turns out these guys know a lot and assisted me in choosing the right Vinyls and options. Amazed they were available 24/7 over the phone, so I didn't have to wait until the morning, very handy. Was a late night getting everything altered and submitted but looking forward to seeing the proof and the final products. Keep it up.
February 14, 2024
Unprompted review
Reply from Bannerbuzz
Thank you, Haydn, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Im sure now I've done it once it will be easier next time..
The Design component of the website is quite confusing, and difficult to navigate as a newby. I found myself quite frustrated at times (and a default font colour of white on a white screen caused some consternation for some time when trying to add text) so that didn't help the process any. I had created several items, and didn't realise that you had to add them to the cart whilst in the design page, so that made that element of the process a little slower than I anticipated, but I got there in the end. I am hopeful that the products will be terrific and am looking forward to receiving them. Pricing is excellent.
February 14, 2024
Unprompted review
Reply from Bannerbuzz
Thank you, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I have dealt with this company before…
I have dealt with this company before and it has been an easy process to get my marketing needs organised.
February 8, 2024
Unprompted review
Reply from Bannerbuzz
Thank you so much for sharing your experience with us! We're thrilled to hear that you found working with our company to be a smooth and hassle-free process. Providing excellent service and making sure our clients' marketing needs are met efficiently is always our top priority. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!
Good
So far the process has been far easier and faster than I expected. However will update once the products arrive - but at the moment I'm very happy
January 29, 2024
Unprompted review
Reply from Bannerbuzz
Hey Derry, Thank you for your acknowledgment. Please be assured that we always deliver products according to our customers' requirements. We have simplified our process to make it easy for you. If you encounter any issues during the ordering process, our customer support is available 24/7 to assist you. Our goal is to consistently exceed customer expectations by providing reliable products and exceptional customer service. We look forward to delighting you with your next order!
Just placed my first order with these…
Just placed my first order with these guys after getting frustrated at another big printing/marketing material supplier.
So far the process has been far far easier and faster, will update once the products arrive but yeah so far I'm very happy with how smooth the process was.
January 9, 2024
Unprompted review
Reply from Bannerbuzz
Hey Zarkate, it is our duty to ensure that we receive a 5-star rating from you, and we assure you that we will strive to maintain the high standards that our company is known for. Our products are always priced, sized, and crafted to perfection, and we take great care to ensure that they meet your expectations. Should you encounter any issues, our customer support team is available round the clock to assist you. Our aim is to consistently surpass your expectations by offering dependable products and exceptional customer service. We eagerly anticipate the opportunity to delight you once again with your next purchase!
Website so easy to use very happy with…
Website so easy to use very happy with choices available
December 30, 2023
Unprompted review
Reply from Bannerbuzz
Hi Jeff and Kathie, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Great company
Great company, reasonable costs for banners & stickers. Highly recommendaed AA++
December 22, 2023
Unprompted review
Reply from Bannerbuzz
Hey Gary, it is our duty to ensure that we receive a 5-star rating from you, and we assure you that we will strive to maintain the high standards that our company is known for. Our products are always priced, sized, and crafted to perfection, and we take great care to ensure that they meet your expectations. Should you encounter any issues, our customer support team is available round the clock to assist you. Our aim is to consistently surpass your expectations by offering dependable products and exceptional customer service. We eagerly anticipate the opportunity to delight you once again with your next purchase!
Pleasantly surprised
Pleasantly surprised by the range of sign options. We made up what we wanted. Prices were reasonable.
December 21, 2023
Unprompted review
Reply from Bannerbuzz
Hey Heikki, thank you for giving us the highest rating, we really appreciate your acknowledgment here. We will always try our best to satisfy you with our service, easy process and OfCourse the most important quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Very frustrating website.
very frustrating website.
procedure and process not clearly defined
difficult to see where you are in the process
sometimes features don't respond (couldn't use paypal as nothing came up when clicked)
have used this site previously and don't remember it as so confusing.
long pauses between changes of screens
have so=pent hours on this site trying to place 2 orders, and it it wasn't for Tom I'd have given up
November 23, 2023
Unprompted review
Reply from Bannerbuzz
Hi, we apologize for any inconvenience you may have experienced while placing your order. While we strive to ensure a simple and straightforward ordering process, we recognize that there is always room for improvement. Your feedback is valuable to us, and we have shared it with our website team to enhance the customer experience.
Easy to order a custom Banner
October 17, 2023
Unprompted review
Reply from Bannerbuzz
Hi Peter, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.