Banner Department Reviews 

From the design stage to delivery the customer service was amazing. The final product is perfect and we can’t wait for our friends and family to see our banner! Thank you so much!

Great service from the team at banner department from the ensuring we were 100% happy with the design before work had started on it and adjusting designs to make sure it fit within our budget, to excellent quality and material for the banner itself.

We contacted Banner Dept. in the hope of bringing our fondness for the Lake District into our wedding decor - and we could not have been happier! The design was brilliant on the first go, merging our inspirations and reference images beautifully to create a gorgeous backdrop to sit behind our sweetheart table. We received amazing customer service, and are now the proud owners of a stunning handcrafted momento to cherish for years to come.

my whole experience from start to
finish with these guys was 5 stars, great communication when emailing about the design! i needed a few changes made and they were super helpful and patient. my banner arrived nicely packaged and the quality is unreal. will definitely use again and recommend
thanks so much

We are so, so thrilled with our wedding banner and can’t wait to display it at our wedding and then in our house after!! There was excellent communication throughout, such a worthwhile purchase for us and would recommend Banner Department 100%

Banner looks amazing and the customer service was spot on

The banner is absolutely awesome! As was the communication around the design, print and shipping! Can't recommend enough!

From the moment I first reached out to Joe, I knew I was in good hands. His communication was always warm, professional, and clear, ensuring I always knew what the next step was. The pennants I designed were beautifully crafted, with incredible attention to detail. I couldn’t be happier with the result! I truly appreciate Joe and his team’s dedication, and I’m looking forward to working with them again soon. Highly recommend!

Fantastic communication, and very good with customer queries. Delivery information was clear and the product is gorgeous. Would definitely use again.

I think it's a great product loved the outcome and the customer service was good. It's quite expensive though but maybe that's due to labour/ material costs ? Would of marked as 5* and ordered a 2nd If more affordable

Could not be more impressed with our banner! Such patience with getting the design right, and the real thing is just amazing. Thank you!

Friendly Company, helped with my enquiry and great advise resulting in a beautiful banner a gift to my Daughter and son in law from me , many Thanks Banner Department

Great communication over the busy Christmas period. I am quite disappointed in the quality of the fabric if I’m honest. I was expecting the felt to be thicker and higher quality for the price, especially when the ‘DIY banner’ is not ready assembled (they do mention this in the website). I feel this should be priced lower OR the letter / design should come ready printed on the banner.

Amazing process from start to finish, we love the banner and the comms and everything before hand were first class, super happy with what we've got and would 100% reccomend.

This is the second time I have returned to make a bespoke order from the banner department, and just like the first time they have once again produced me a beautifully made banner, very true to my original sketch of what I wanted, and made with great care, skill and quality. I’m very pleased and proud to hang it in my studio, and I’m already thinking of the next one!
A delightful process from start to finish.
Thank you.

Such an amazing company with excellent customer service. Mock-ups were sent and nothing was too much trouble. Prompt communication and friendly service. The banner is perfect thank you

Excellent customer service! Super quick delivery. High quality banner too, and all beautiful packaged. 10 out of 10. 👌🏻

HOLY MOTHER OF ALL THINGS FELT! So our banner has turned up and it’s so much more amazing than I could have ever expected!! I cannot wait to put it up behind our weeding table next year! Thanks so much Jo! You are truly awesome! ☺️
Beautiful quality and attention to detail it next level. Banner dept asked so many questions, sent mock ups and double checked everything, to make sure our banner is the best darn thing ever! Just perfect and the best service you could wish for.

Loooove my first banner for my school, Great communication throughout the design process and allowed changes to be made, to get it how I wanted

1st class service from start to finish and the final product is perfect for our wedding day and will find a place in our home for years to come.