Terrible Customer service and after sales care
Placed an order for several BBQ accessories late in November based on the fact that they had a 5-7 working days delivery.
Needing these for xmas as gifts I emailed to be reassured that these would be delivered in Week51 (that means the week prior to xmas). Not hearing anything I have now sent several repeated messages, both directly to the CS agent responsible, the CS address and also on the website. It is now the end of said week, and I have NO response with xmas looming and NO gifts to place under the tree.
I cannot comment on the products, but I can only hope that if they are nothing like their customer service








