Thanks for the great service , I believe I orderd the wrong items for barbits , there was no issue had a prompt reply and new items sent out to myself free to exchange. I will definitely be ordering... See more
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Perfect from start to finish - easy to navigate website with lots of product choice at reasonable prices. My order arrived quickly, great quality products will definatley order again from barbits
Easy to use website, easy check out, prompt delivery. There was a problem with one item missing, replied immediately to E-Mail, in the post the same day. Excellent customer service! Well done.
Very user friendly website, easy to navigate great service and Super speedy delivery, excellent product. Great value for money. Would definitely order more products from barbits again 🍸🍹😃
4.6
Excellent
147 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Everything was how I was expecting and…
Everything was how I was expecting and Delivery was good
January 26, 2026
Ordered something a month ago
Ordered something a month ago, got 2-3 day shipping still haven’t received my item
January 26, 2026
Reply from barbits.co.uk
Hi Charlie
Thank you for your feedback. We’re very sorry to see this and for any frustration caused. We weren’t previously aware of any delivery issue, and we’re always more than happy to help resolve problems as soon as we’re made aware of them.
We’ve since reached out to you directly to confirm your delivery details and check the tracking, which currently shows the parcel is still on its way. It also appears the order was placed only a few days ago, so this review may have been left in error.
Once we have confirmation from you, we’ll gladly look into this further and assist in any way we can. Our customer service team is always here to help.
Kind regards,
BarBits Customer Support
Excellent price/quality ratio
As a non-bar person - the quality and price were perfect. I love that you get nice, functional items without paying insane prices just because it's a "cocktail set".
December 27, 2025
The Little 35Millilitre Thimble that I…
The Little 35Millilitre Thimble that I had ordered arrived, yes Certainly it’s made of Stainless Steel but the Quality has a lot to be desired, whoever Stamped the side of the Thimble Must of held it an angle the Numbers and Letters don’t even line up…. Most Dissatisfied 😒 with my purchase my advice is stay clear of Barbits It’s a total take on 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿
January 2, 2026
Reply from barbits.co.uk
Hello,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with the 35ml stainless steel thimble you received.
We’re sorry to hear that the product did not meet your expectations, and this is certainly not the standard we aim to deliver.
If you would be willing to contact our customer service team directly with your order details, we’d be more than happy to look into this for you and see how we can put things right.
Thank you again for your feedback.
Kind regards,
BarBits Customer Support
Great product!
Great shaker, I'm a bartender and bought this one for home use and is working great
October 28, 2025
Very quick service thank you
October 28, 2025
Exactly what I wanted.
September 29, 2025
on time delivery and excellent quality
August 28, 2025
Fantastic business
The products are good quality and good value for money!
Delivery was quick!
July 28, 2025
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