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Barrhead Travel  Reviews 

57,707
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 11,074 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the staff members for being extremely helpful, friendly, and highly knowledgeable when planning holiday trips. Reviewers consistently note that the overall booking process is seamless, remarkably efficient, and well-organized from start to finish. Some reviewers were happy with bespoke holiday packages carefully tailored to meet their specific personal requirements. Some people were satisfied with flexible arrangements conducted smoothly either in local branches or conveniently over the phone. Many reviewers truly appreciate the continuous communication and helpful updates provided by dedicated advisors throughout the entire planning stage.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when planning holidays.... See more

Holidays

Clients share positive opinions on holidays, noting that staff are consistently friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, noting that staff go above and beyond to provide helpful,... See more

Booking process

People report positive experiences with the booking process, frequently praising the knowledgeable and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the friendly, knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our Canadadian Rockies and Alaska cruise trip through Rachel at the Dundee Branch. Rachel has been super helpful, knowledgeable and efficient - nothing has been too much trouble for her even... See more

Rated 5 out of 5 stars

Very friendly staff, knowledgeable and very helpful. Good advice regarding using their agent for private transfers, who were very competitive and on time for both transfers. Don’t normally use travel... See more

Rated 5 out of 5 stars

Absolutely amazing staff/service. Emma and Ange kept in constant contact throughout. Not the first time we’ve used them and it certainly won’t be the last. This team make booking holidays seamless... See more

Rated 5 out of 5 stars

All the staff at Barrhead travel, Isle of Wight, are amazing, so helpful, their knowledge of the places to visit are so helpful when trying to book a holiday, nothing is too much trouble! Special shou... See more

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Flights Search Site
  4. Travel Aggregator

Written by the company

Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.

Contact info

4.9

Excellent

TrustScore 5 out of 5

58K reviews

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4.9

All reviews

(57,707)

11,028 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at Barrhead were excellent

The staff at Barrhead were excellent. They found us a holiday within our budget and made it easy for us to book and pay. In fact, the destination was a recommendation by the agent herself and it was a brilliant holiday. We booked in Jan 26, but fairly late on, we had to book assistance for one of our party. The whole team at Barrhead were extremely helpful and arranged everything for us. We will definitely be booking all our future holidays with them!

August 22, 2026
Rated 5 out of 5 stars

Barrhead NEWPORT Lauren is amazing

Wow wow. What an amazing bunch of staff in Barrhead Newport Isle of Wight.
Lauren who helped us book our first holiday away to Spain. We haven’t been away together. This is our first holiday in years too.
She listened to what we wanted. She showed us a lot of options and we settled on one we liked.
Lauren couldn’t do any More for us. She explained everything. And we are so happy and relaxed. We are now looking forward to our holiday.
We will book again with this company.
Thank you so so much. For making this easy for us.

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

Euan Nicol at Dundee office came up…

Euan Nicol at Dundee office came up trumps once again.We have booked numerous holidays mostly cruises over many years now and would never go past Euan.He knows exactly what we like and always manages to tailor everything perfectly.Its an absolute pleasure to deal with him.I would give him 10 stars every time if I could.Thank you once again Euan.

September 18, 2026

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