Barrier Components Ltd Reviews 

268
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful advice and guidance received, which often leads to finding the perfect products for their needs. The quality of the products is frequently mentioned as very good, with items fitting perfectly and meeting expectations. Reviewers also appreciate the fast and prompt delivery, with many orders arriving quickly and well-packed. However, some customers noted minor issues, such as a tear in the package upon arrival, though all components were still present. A few other people also felt that the delivery cost was high, especially compared to the price of the items purchased.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find product quality to be positive, with many describing items as good or top quality and exactly... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent and... See more

Service

Clients share positive opinions on service, frequently highlighting excellent advice, quality, and fast... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

Really helpful staff, phoned to say that the item chosen was sold out, but could supply an alternative for no extra cost. Really good quality item, fitted the job perfect! And arrived quickly.


Company details

  1. Hardware Store

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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4.9

All reviews

(268)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Service goes above and beyond

Barrier components checked with me that I had not ordered mis- matched components by mistake. They then tried to create a matching component for me. Great, caring service by people who understand the products they sell.

December 6, 2024
Rated 5 out of 5 stars

Outstanding service

I made contact with barrier after finding them online where I spoke to a man called James. I explained that I had taken over a project and there was a system on site that had parts missing. His knowledge was excellent and his service was fantastic and I completed the order (albeit small) with him. My order arrived as expected and all seemed good until I went to put the parts in place and realised that my system was a different brand. I messaged James to gain a bit more advice as I thought I had managed to come up with a work around. He asked for some pictures to evaluate and came back to me very quickly stating that it was a system that they used to stock but no longer but it was possible that they may still have why I needed. A message arrived slightly later saying all good , parts in the post and instructions emailed over. What outstanding service for such a small order form someone he had never dealt with before. I am a general builder and can categorically assure them that I will be using them again as it is so refreshing to deal with people like this. Great service and products. Well done James. 👏👏👏

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to understand Web page with great…

Easy to understand Web page with great prices. Ordered part required with no issues. Received a call to say 1 item out of stock but would send other item. Excellent Customer Service Team. Excellent delivery time with constant updates. Highly recommend.

September 17, 2024

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