Barrier Components Ltd Reviews 

268
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful advice and guidance received, which often leads to finding the perfect products for their needs. The quality of the products is frequently mentioned as very good, with items fitting perfectly and meeting expectations. Reviewers also appreciate the fast and prompt delivery, with many orders arriving quickly and well-packed. However, some customers noted minor issues, such as a tear in the package upon arrival, though all components were still present. A few other people also felt that the delivery cost was high, especially compared to the price of the items purchased.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find product quality to be positive, with many describing items as good or top quality and exactly... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent and... See more

Service

Clients share positive opinions on service, frequently highlighting excellent advice, quality, and fast... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

Really helpful staff, phoned to say that the item chosen was sold out, but could supply an alternative for no extra cost. Really good quality item, fitted the job perfect! And arrived quickly.


Company details

  1. Hardware Store

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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4.9

All reviews

(268)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply brilliant

Not knowing what I was buying, the staff at Barrier Components could not have been more helpful. I called asking for a picture of the items I thought I needed and within 10 minutes if received them. I’d spoken with Alex and the managing director, both could not have been more helpful, nothing was too much. Ordered on a Friday afternoon, items arrived Monday 9am can’t beat that. Quality of product is superb, I could not be more pleased.

July 20, 2023
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Really helpful with ensuring I got the correct products I needed . Have bought items before and I will certainly buy from this company again .

July 24, 2023
Rated 5 out of 5 stars

good company.

Easy on line ordering.
I was contacted shortly after order was placed with regards to the length (as the carrier used for long items had gone into administration) we discussed my needs and the staff member was very helpful and we resolved the issue.
And the delivery arrived promptly, with the item as advertised.

June 20, 2023
Rated 5 out of 5 stars

Great communication, great service.

Great communication. They were out of stock of one item, but they called to let me know, giving me the option to change to a similar product, cancel or wait.

I just wish their delivery charges for small orders were based on weight and not a flat fee.

May 2, 2023
Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. They even told me that i need less of the ordered components and some were not compatible parts.
Looking forward to order again!

May 19, 2023

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