Barrierthermuk 

Please avoid this company. Waited over 5 months with promised dates. Eventually they answered phone after again not turning up only to be asked if I wanted the windows they have gone up by £3000. Please don't be as stupid as I have been believing his sob stories.

What a nightmare. Firstly they had 6 weeks delay to get a surveyor to measure the windows, they sent the surveyor to the wrong address twice! . The receptionist was extremely rude about their mistake. Finally they ordered the windows and doors but while the surveyor was there I thought it would be best to add the flat doors on to prevent delays, in their installation and manufacture this caused more delays so what was supposed to be a 6 week turnaround turned into more 12 weeks. When the installers come I was hugely upset by the damage to the decor, rubbish off the windows were stuffed between my brick work, instead of in a bin bag and food left in my hallway which stank, they were going to screw doors shut as they didn’t have a lock, not allowing me access, this is wholly unacceptable. The damage throughout a newly decorated building not just to decor but to the sink, skirting boards, soft furnishings, but the doors opened the wrong way, windows forgotten the damage was colossal and there was no apology. And more delays were caused due to the order in part being wrong. The front door was supposed to be wheel chair accessible and it had this massive plastic facia on that the installer cut off with a hand saw damaging the metal thresh, scuffing it making it look scratched and far from new. There was no care for how it looks. They have sent me the Bill with no finishing inspection to make sure I am satisfied. Shaun was most unprofessional when I said to cancel the flat doors. Shaun has an excuse for every scenario and delay. The second team of fitters where cleaner and more careful however the main installation to the front the damage is done. I would have preferred to have spent a little more money to get a professional job with less stress this has caused me 3 days of additional redecorating when I could have been working. I’ve had to order new heaters as the original installers chucked away the heater remotes that cannot be bought separately, and my advertising signs as well as damaging my brand new sink! There was no care taken. I’ve had windows installed in my home address and there was limited damage however this was horrific. This company have gone a whole step further. They deflect by making out the customers are abusive when as a company they are incompetent. I’ve added the pictures of the damage for reference they also unable to spell a name on the invoice. The invoice lacks their bank details they are no trying to shout breach of contract giving less than a week to pay a bill in dispute even if they have given you the wrong bank details ! It’s a absolute joke. I would say save yourself the hassle and find a company that clearly are struggling not only with customer service, quality of delivery, they try to bamboozle you with contractual terms but won’t supply the contract ? They also say they won’t register your windows so much more.

From start to finish BarrierTherm were brilliant, excellent value for money as well as the fitting crew who we're very professional courteous ,clean and tidy throughout the installation of our windows and doors, and can highly recommend them any who needs new windows and doors many thanks and kind regards Jon Lisa Hendy

Team was very reassuring - felt like we were in safe hands throughout - despite being very hesitant initially to the large nature of work needed. Would definitely recommend!

Brilliant from beginning to completion.
Estimate and survey carried out quickly, great pricing and work carried out to a very high standard.
Absolutely delighted with the end result and would not hesitate to recommend to anyone requiring similar work. In fact we have already done so to a number of people!
Thanks so much!

The whole process from start to finish was fab.
There was no messing about lengthy sales pitches.
We were asked what we wanted and given the options.
We liked the no fuss approach.
We are very happy with the new windows and team that fitted them were great.
Turned up when they said they would, showed a great work ethics and were respectful and were polite. They did a great job and left no mess.
I would highly recommend this firm.
Thank you,
Mrs T

Brilliant from start to finish!
Very competitive pricing and the work was completed yesterday to a very high standard indeed.
Amazingly little damage to surrounding areas to the 2 windows and the back door….and everything cleaned up afterwards.
Absolutely delighted and no hesitation in highly recommending and potentially using again.

Great service and amazed with the quality of the doors and windows. Two lads who fitted them did great job

After trying to research for double glazing I was given the details of barrier therm to offer me a free quote which I took them up on. Being a bit of a distance away it wouldn’t have been someone I looked at but still went ahead to see what they could offer. I was pleasantly surprised that I wasn’t given the hard sell and felt under no obligation or pressure to go with them. Their price was within my budget so rather than go with a known name I went with them and very glad I did. Just had my windows fitted today by father and son who also did my survey working around me for work hours. They never stopped and left my house looking great (even hoovered up afterwards 🤩) helped out a neighbour and all round really pleased with everything. Wouldn’t hesitate in recommending this company to anyone. Full 10/10 thank you all

Extremely competitive price for the windows Professional and prompt fitting operation. Complete clean up after installation, I would have no hesitation in recommending this company to others.

Incredible service from start to finish! No pushy sales tactics, just genuine and honest team who want the best for their customers! We live 2 hours away from Boro, and they came with a smile on their faces every time they came down. Will be using them again for our bifolds and sofits. Great team, great price and even better delivery! (Should out to Joe and Jason who carried out the installation) legends.

Just want to say I never write reviews but in this case I made an exception.
Needed all windows replaced in a small flat I rent out and contacted local suppliers.
Huge and I mean huge range of prices received.
Barriertherm were among the best so did some research.... Company accounts, customer reviews etc.
Was nervous in progressing and asked to pay deposit on Credit Card (Protection against Fraud) No problem was reply.
Once deposit received.... Surveyor calls measures, followed by installers few weeks later.
Job done in half a day..... Totally impressed.
Fitting team, Son and his Dad were Brilliant.
When getting Windows do your Due diligence but would highly recommend you talk to this company.

Barriertherm is a family run business who use high quality windows and doors. I had two very diligent workmen and the finished products were excellent. I would certainly recommend them.

We were nervous about getting new windows, it is not something that you have to do very often and it was a new experience for us. Sean made everything so easy. We told him what we wanted, he gave us a price within our budget and within two weeks we had 5 new windows. They make our home look so much neater and have made a huge difference to any external noise. We are very happy and would definitely recommend Barrierthermuk to anyone thinking about new windows.

I was looking for a local non national company to give the work to and I got a few quotes from a few local companies I sat for a couple of hour each time listened to the sales pitch and lost hours of my time and Sean called and really was the final company , Sean didn't give the sales pitch he just listened to what we wanted and showed us a few different designs and simply gave us the price not inflated realistic without the Crap . explained the process and timescales again all non inflated and un realistic times . The deal was done, we were kept informed all the way to the installation date which was approximately 5 weeks from agreeing the sale .
The lads arrived on time as expected and explained the whole install process from which window they would fit first and when and what they needed from us. over all an excellent service from start to finish , lets support the smaller businesses these lads were great.

Since Initial visit from sean there was no sales pitch, (hours of uneccessary waffle) just honest info about the windows and product they install, which i have to say was impressive and competitively priced.
There was no lengthy wait for the installation and the fitters, Neil and Dean were very good, using dust sheets and cleaning up afterwards throughout the process with as little disruption as feasible.
We had 7 windows replaced plus 2 very wide panoramic windows and the finished job was excellent, completed in 2 days during poor weather conditions. I would recommend barriertherm to anyone who needs to replace their doors and windows.

No Bs from start to finish fast simple effective.
started with sales and what we where looking for had a chance to look at a sample window got all the information we needed,discussed window style and placement for each individual window taking in to acount everyones needs.

workmen turned up to fit the windows don an amazing job no huffin n puffin just got on with the job at hand made it look easy left no mess and drank all the tea :)
enjoy the beers guys !!

couldnt be happier from the sales to the work to the final price which we new before work had started .

Thank you BarrierTherm UK

We recently had windows fitted from barriertherm and we couldn't thank them enough the whole process from start to finish was great and what a difference they have made.Thanks guys

Shaun and team made getting new and secure front and back doors very easy. Everything was done on time and the fitters were in and out in no time. Could not recommend enough!