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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product and its quality, often describing items as well-made and of top quality. Many appreciate the bespoke nature of the signs and the excellent craftsmanship, noting that the print quality is impressive and the designs are great. People are happy with their purchases, finding the products to be exactly what they wanted and often exceeding expectations. However, some customers experienced issues with delivery services, reporting that items took longer than expected to arrive or were not delivered as scheduled. There were also instances where the wrong items were received or products arrived with minor faults like scratches, lines through images, or broken components. Communication was a point of contention for some, with a minority of people expressing dissatisfaction with slow responses or a lack of communication via email and phone.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with their... See more

Quality

People report positive experiences with quality. Many consumers praise the excellent quality of products,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the quick delivery, with... See more

Order

Users describe ambiguous interactions with order. While some customers praise the easy ordering process,... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers report significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Barsigns produced a bespoke hanging sign based on my own design, and I’m very pleased with the quality — both the craftsmanship and the print are excellent. Delivery was also quick. I would happily ha... See more

Rated 5 out of 5 stars

An excellent Web Site to explore all types of Bar Signs which are well made and of top quality. I ordered 2 hanging bar signs for my Outdoor Gin Palace with my own picture included and they arrived in... See more

Rated 5 out of 5 stars

Ordered a bespoke pub sign with own image. The important thing is getting the communication accurate from the start. I’ve seen the reviews of others, but have only experienced an exceptional product... See more

Rated 5 out of 5 stars

The fox sign looks great… and it arrived promptly. It was fun to be able to alter the date and name of the “pub” I did try and change the name of the drink to Ruff Rum instead of Ruff Whisky but I... See more


Company details

  1. Prints and Signs Store

Written by the company

The home bar signage experts. Let's us create you happy with stunning full colour made to order hanging bar signs. All shapes and sizes available. Your sign your way.


Contact info

4.1

Great

TrustScore 4 out of 5

416 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

The sign is amazing. Quality and the picture i sent of my dog is so like him i cant believe it. Amazing would highly recommend. I dodnt expect it to be so good. Everyone comments on it.

March 22, 2025
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Rated 5 out of 5 stars

I love this bar sign

I love this bar sign! I wasn’t sure how well it would work with a photographed image but the people at Barsigns UK made it work! My husband and I are over the moon with it! Looks great on our garden bar!

March 13, 2025
Rated 1 out of 5 stars

Lack of communication,no matter how…

Lack of communication,no matter how emails you send in you’re lucky to get a reply,and then it can be quite rude!!Just the same even if you use eBay or go direct through their website.Although saying that the actual product is decent,even if it’s a nightmare getting them to respond to any queries

March 10, 2025
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Rated 1 out of 5 stars

Order placed pre-Christmas didn't arrive till 13th January - With ZERO communication from Customer Service

I placed the order for this on 17th December for my Step Fathers Christmas present with a gurantee of 2-4 working days delivery. After receiving nothing during that time period and then zero communication fromt the company following multiple attempts to reach out to the customer service team, I finally gave up and conceded that they had scammed me.

Then finally on the 9th January a whopping 23 days after I initially placed the order, I received an automatic email to say the shipment was on it's way. From previous experience, I could not convince myself that this was the case. However, on Monday the package was finally delivered and my Step Father had something to open.

Having worked in customer service for a number of years I have to say BarSigns UK's was non-existent. If you can take one thing from this please just respond to your customer querys.

December 17, 2024
BarSigns UK logo

Reply from BarSigns UK


Hi Dainty

Thank you for your feedback, though we’re sorry to hear about your experience. We’re especially disheartened to learn that the enormous banner displayed prominently on every single page of our website announcing that we were **closed for orders until after Christmas** somehow failed to communicate this vital information to you. We’ll be sure to work on making our text even larger and possibly adding flashing lights next time.

We understand it must have been frustrating to place an order on December 17th despite the clear notice of delays and then be surprised when the package followed the timeline explicitly stated. We apologize for not sending personalized updates during the festive chaos when we were also unable to process or ship orders as noted. Perhaps we can include a direct hotline to Santa next year for situations like this?

We’re glad your Step Father eventually received his gift, though, and we appreciate your advice on customer service. It’s great to hear from someone with industry experience who understands the challenges of managing a business during peak holiday periods—especially when customers understandably overlook clear communications.

Thanks again for your input, and we hope your next shopping experience with us is even more straightforward.

Kind regards,

BarSigns UK Customer Support Team

Rated 5 out of 5 stars

Delighted

Delighted with the quality of this item… the image has printed so well. Thankyou for a beautiful gift.

December 15, 2024
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Rated 5 out of 5 stars

Home pub sign

Commissioned a bespoke pub sign for a present. Design team came back very quickly with a great design and instructions for ordering. Very efficient service turnaround, was a week or so for delivery - just in time for Xmas. Would recommend.

December 25, 2024
Rated 5 out of 5 stars

Really good

Really good quality and item was delivered when they said they would. Only slight area for improvement was that I asked a question when I placed my order which I haven't had an answer to but overall very pleased.

November 22, 2024
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