bartelstilburg.nl Reviews 135

Very very poor customer service. Bordering on theft. I ordered a subwoofer from this business in DEC 2024 yes almost a year ago. Despite many emails and phone calls. The unit still has not arrived. I paid close to €1500.00 for this unit. When I do get a reply from this shoddy company I'm told. It's coming! Never in all my years dealing with audio equipment companies, and there have been many, have I ever experienced anything like this. Bartels HIFI be advised this matter will be taken further. I emplor others not to use this company or do business with them. They simply do not care about the customer experience. If I could give them zero stars I would.

They continue to rob people and go unpunished. There is no justice in this world. The police are useless! It looks like the police are protecting criminals.

The store has been closed for over a year all the time and here are 5 star reviews saying that they bought a TV. The store is still cheating on people and creates fake accounts from which 5 stars exhibit. The request is Trustpilots to block these opinions immediately .

If anyone has the address of the bastard who is responsible for all these frauds, please pass it on to me.

Avoid. They are acting fraudulently. Selling products they can’t deliver and refusing refunds.

Worst online shop ever. First they don't warn you that an item is not in stock, nor how long it will take for the delivery. Then they don't answer to mails most of the time, only to tell you the delivery will arrive within 2 weeks... It has now been 2 months and still no delivery. They ignore my request for a refunding. I'll open a claim for fraud with my bank. Stay away from this shop.