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A Crystal Fire Gas Stove fitted by Barton Fire Place which was installed Five Years ago after numerous faults and Problems and difficulties in getting repairs and responses from Crystal Fires Aintree Liverpool. I have been forced to admit defeat and have to warn potential Purchacers to beware. Don't Bother
Michael Roe
In November 2022 I had a multi fuel stove fitted, but wasn't informed that it was actually a different one than the one I had chosen. I did accept it, grudgingly, as I would have had to wait ages for the correct one.
Last week I rang them to see if they could replace the back firebrick. I am still waiting for a response from them and have in fact contacted the manufacturer who have sent me the replacement.
Barton Fireplace & Stove Centre - you were of no help whatsoever!
The guys who do your fitting are good though.
Terrible. 3 month lead time. No one sent out to do survey. Conflicting information pre fitting. Didnt give fitter measurements. Walked out on job. Only one fitter. Boss hates assertive women and can't cope with them coward pulled out of job having held my money for 3 months leaving me with a hole in the wall and no fire. AVOID AT ALL COSTS.
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