Purchased an item and cancelled the…
Purchased an item and cancelled the subscription. Had no problems. The delivery was within 2 days (at the beginning of the quarantine period). I am happy with the service.
June 5, 2020
Unprompted review
Baseprice
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Vi gør alt hvad vi kan for at tydeliggøre at vi er en indkøbscommunity, men skulle det ske at du fik oprettet et medlemskab uden at være opmærksom på dette, så kan du med fordel bruge vores tilfredsgaranti. Som Danmarks eneste kundeklub tilbyder vi en tilfredshedsgaranti, der dækker enhver medlemskabsbetaling foretaget indenfor de seneste 180 dage. Tilfredshedsgarantien er ingen hemmelighed, og derfor kan den findes direkte på vores forside ved bananen.
Contact info
People also looked at
Advertisement
I had a good experience
I bought the item on Monday - arrived Wednesday (2 days after). I received an email from BasePrice the same week. They let me know that I have signed in in a membership plan and if I don`t plan to use it and don`t want to be charged I can terminate it. So I did...
My overall experience is very very good and I would recommend it. :)
April 23, 2020
Unprompted review
I misunderstood the subscription and…
I misunderstood the subscription and came to purchase something I did not need. My mistake. I had a very responsive supporter who gave me an immediate refund. Well functioning website, helpful support. Clearly a reason to make our next purchases on this site.
February 4, 2020
Unprompted review
Excellent prices
Excellent prices, got my goods the next day. Just be aware of the unfortunate subscription stuff (which fortunately can be cancelled through the Control Panel without having to reach out to customer support) and the fact that no parcel tracking will be provided.
October 1, 2019
Unprompted review
Bought a PS4 controller and signed up…
Bought a PS4 controller and signed up for the monthly membership. I was completely unaware of this and only noticed 4 months later when I seen the money 180 dk being deposited from my account each month.
Much respect to them for refunding the money despite it being largely my fault for being unable to read the part of the membership and conditions displayed when making the purchase (due to not speaking Danish).
A know a lot of other companies may not have done the same thing so fair play to them boys.
July 30, 2019
Unprompted review
Advertisement
Fast delivery and great help on the…
Fast delivery and great help on the customer support.
The product was at my front door within a day after ordering it.
I realized afterwards that I had signed up for a paid membership as part of the first order, but when contacting the customer service (on chat), they were very helpful and within 10 minutes I was out of the membership and had a refund.
April 30, 2018
Unprompted review
Reply from Baseprice
Hej Benjamin,
Jeg gætter på at du ikke følte dig ordentligt informeret om vores indkøbsklub.
Vi gør alt for at gøre det tydeligt at vi er en indkøbsklub. Det står bla. på alle produktsider, og alle andre sider. Den gennemsnitlige besparelse på vores ordre er meget større end gebyret, så du sparer altid mere end du betaler.
Jeg kan dog godt forstå din frustration, hvis du har misforstået vores koncept. Du kan altid afmelde dig indkøbsklubben når som helst, hvis du er utilfreds med det :-)
Jeg beklager misforståelsen. Du er velkommen til at skrive til os på https://baseprice.dk/#zbwid-bb01ded6, hvis du stadig er utilfreds :-).
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.